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Grand Beach Hotel Surfside

4.5-star property
9449 Collins Avenue, Surfside, FL 1-855-201-7819

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4.2 out of 5
Very good!
See all 22 Travelocity Reviews

"Classy place beautifully done . They just opened up the “ Market” inside the Hotel . Great selection of food " More

By a verified traveler on Wed 16 Oct 2019

Points Of Interest

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Hotel Description

4.5-star beachfront hotel near Haulover Park Marina

On the beach

Your stay at this Surfside hotel places you within a 10-minute walk of Surfside Beach and Bal Harbour Shops. Also, Haulover Park Marina is within 2 miles (3 km) and Normandy Shores Golf Club is within 6 miles (10 km).

Poolside dining

A full-service spa, 3 outdoor pools, and 4 spa tubs are featured at this luxury hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Enjoy the fitness center and perks like free WiFi.

Free WiFi, iPod docks

Featuring conveniences like sitting areas and refrigerators, the 268 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include iPod docks, minibars, and room service.

Standard King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$200* Per night/room Jun 1 - Jun 2

Ocean View King

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Ocean Front

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Ocean View, Oceanfront (2 Bedroom Suite Ocean Front King King)

Bed Count 2 King Beds Maximum Occupancy 6 Max

King Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Double

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Grand Beach Hotel Surfside ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Beach Hotel Surfside

Everyone (17) Couples (2) Family (4)
5 out of 5

Posted by on Nov 21, 2019

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2 out of 5
place looks nice but many things have changed from last year, I was there last week it came to my attention few changes been made, the door man does not open the door, back then the door men would open and greed you. furniture downgraded!!! furniture been replaced to very weird looking sofa, which is totally uncomfortable and unappealing look. also some major issue about the room I booked spoke to a manager named Harley Scott was very rood and very unprofessional, never seen a manager who speak very nasty... later I found out management had been changed 7 months ago, this manager must go this hotel would lose many customers. its ashamed so many things had change for the worse.no yoga anymore,No complimentary drinks like there use to be. this hotel cut many things!!! over all its beautiful hotel only service was pretty bad, which made our experience very different.

Posted by on Oct 27, 2019

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2 out of 5
place looks nice but many things have changed from last year, I was there last week it came to my attention few changes been made, the door man does not open the door, back then the door men would open and greed you. furniture downgraded!!! furniture been replaced to very weird looking sofa, which is totally uncomfortable and unappealing look. also some major issue about the room I booked spoke to a manager named Harley Scott was very rood and very unprofessional, never seen a manager who speak very nasty... later I found out management had been changed 7 months ago, this manager must go this hotel would lose many customers. its ashamed so many things had change for the worse. over all its beautiful hotel only service was pretty bad, which made our experience very different.

Posted by on Oct 27, 2019

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3 out of 5

Posted by on Oct 27, 2019

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5 out of 5
Classy place beautifully done . They just opened up the “ Market” inside the Hotel . Great selection of food

Posted by on Oct 16, 2019

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4 out of 5
I like the staff they do there best to make sure your happy the bell mans, the bar staff and the front desk are so nice, I feel like housekeeping does a good job at cleaning the rooms but they take long to have your room ready we waited till 5:42PM to get our room it was devastating cause we had my boyfriend birthday celebration and needed to get ready to be in time and we were late I feel like managment should make sure they are fully staffed to have the room ready in time for the check in they did compensate us with 2 complementary drinks and the manager waiver our parking fee so overall they did what they could to accommodate us. I would like to come back the resort is nice the staff is nice everything was clean just that minor set back

Posted by on Jul 21, 2019

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4 out of 5
Enjoyed the location. The beach was great. Breakfast staff were not attentave. After waiting 5 mins at the host station we decided to walk to a local breakfast spot. Rooms were great but had ajoining room where guest was smoking and the smell came in. Had to put a towel under the door. Overall was a great hotel. Food could be better and look forward to renovations on the roof top pool. Great bar staff.

Posted by on Jun 3, 2019

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Comment from Hotel Management

Jun 19, 2019 by Reservations Team

Thanks for staying with us. We appreciate your feedback!

5 out of 5
excellent hotel. all good. would only request that they get wifi and wind shields for the beach

Posted by , from mamiye on Oct 31, 2018

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4 out of 5
Was told resort fee would only be added if used. Original bedding had holes and was stained. No further accommodation was offered other than new sheets which were not changed immediately only upon the arrival of room service.

Posted by , from Detroit, MI on Oct 23, 2018

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5 out of 5

Posted by on Sep 19, 2018

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About the Grand Beach Hotel Surfside

Location 9449 Collins Avenue, Surfside, FL 33154

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Grand Beach Hotel Surfside you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a fitness center, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Surfside hotel.

  • 268 guestrooms or units
  • 12 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 2013
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Miami, FL (MIA-Miami Intl.) (25 km / 15.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Beach Hotel Surfside offers 268 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

The Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Sky Bar - This rooftop bar specializes in international cuisine and serves light fare only. Happy hour is offered.

Lobby Poolside Bar - This poolside lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered.

Espresso Gelato Bar - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Skydiving nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Rejuvenation Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. For more details, please contact the property using the information on the booking confirmation.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

This property doesn't offer after-hours check-in. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 50 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit. Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property, and guests are provided with hand sanitizer.Personal protective equipment, including masks, will be available to guests.For traveler safety, the following measures are in place: social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 37.74 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Business center/computer access
  • Internet access
  • In-room safe and safe insurance
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29 for adults and USD 13 for children (approximately)
  • Valet parking fee: USD 44.00 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Beach Hotel Surfside
  • Grand Beach Surfside
  • Surfside Grand Beach Hotel
  • Grand Beach Hotel
  • Grand Beach
  • Grand Beach Surfside Surfside
  • Grand Beach Hotel Surfside Hotel
  • Grand Beach Hotel Surfside Surfside
  • Grand Beach Hotel Surfside Hotel Surfside

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.