"The beach staff was terrible. Rude at times, No beach food service completely subpar. I even tipped for towels that never came. LOL. Great rooms. Nice ... " More
On the beach
Your stay at this Surfside hotel places you within a 10-minute walk of Surfside Beach and Bal Harbour Shops. Haulover Park Marina and Normandy Shores Golf Club are also within 3 miles (5 km).
Poolside dining
A full-service spa, 3 outdoor pools, and 4 spa tubs are all featured at this luxury hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's a restaurant and a bar/lounge for dining and drinks, and also a gym on site.
Aug 9, 2021 by Grand Beach Hotel Surfside - M. Petrov
Dear Valued guest, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside. We are glad you have had an overall great experience on property and have found the views from your room to be truly beautiful. Please accept our apologies if you felt disappointed with the pricing of add-on services at the hotel. We can assure you that these are standard for the Miami area and as such have been priced compatibly with surrounding properties. We very much hope this has not affected your decision and that you will choose to join us again next time you travel to the area, as we do feel confident our hotel rates are comparable to similar hotels in the area, and we feel we provide good value given our excellent beachfront location, service and well-appointed facilities.
May 19, 2021 by Grand Beach Hotel Surfside - M. Petrov
Dear Valued guest, we appreciate you staying with us at the Grand Beach Hotel Surfside and are thankful for your review of the hotel. We are pleased to read you have spent an overall joyful vacation on property and have been satisfied with the great guest rooms, nice hotel grounds and pleasant hotel atmosphere. With this being said, it is our understanding you had higher expectations with regards to the beach staff service, so please accept our most sincere apologies, if we fell below expectations in this particular aspect of your visit. You may rest assured that our team will be looking into the constructive feedback you have extended in your review, so we may further improve the quality of service we deliver. We aim to provide our guests with the highest standards of comfort and service and we hope that you will allow us an opportunity to exceed your expectations in the future.
Apr 15, 2021 by Grand Beach Hotel Surfside - M. Petrov
Dear Valued guest, we appreciate you staying with us at the Grand Beach Hotel Surfside. We would also like to thank you for your review and kind, five-star rating. Our team’s main priority is our guests’ relaxing and satisfying experience. We are glad you enjoyed your recent visit and hope to welcome you soon again.
Dec 15, 2020 by Hotel Management
Dear Guest, thank you for staying with us and for your review. We look forward to welcoming you back. We wish you and your loved ones a very Happy Holiday Season.
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Grand Beach Hotel Surfside you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This Mediterranean hotel also offers a fitness center, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Surfside hotel.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Valet parking (surcharge)
Grand Beach Hotel Surfside offers 268 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.
La Plague - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Sky Bar - This rooftop bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
Lobby Poolside Bar - This poolside lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.
Market Place - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.
3 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a fitness center.
Guests under 18 years old are not allowed in the swimming pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.