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"The beach staff was terrible. Rude at times, No beach food service completely subpar. I even tipped for towels that never came. LOL. Great rooms. Nice ... " More

By a verified traveler on Tue 18 May 2021

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Hotel Description

Beachfront hotel near Haulover Park Marina

On the beach

Your stay at this Surfside hotel places you within a 10-minute walk of Surfside Beach and Bal Harbour Shops. Haulover Park Marina and Normandy Shores Golf Club are also within 3 miles (5 km).

Poolside dining

A full-service spa, 3 outdoor pools, and 4 spa tubs are all featured at this Mediterranean hotel. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's a restaurant and a bar/lounge for dining and drinks, and also a gym on site.

Standard Suite, 1 King Bed (Standard King)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$448* Per night/room Apr 1 - Apr 2

Room, Multiple Beds (2 Bedroom Sunset View King Queen)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Room, 2 King Beds (Partial Ocean View Two Bedroom King King

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Suite, 1 King Bed (Ocean View King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 1 King Bed, Ocean View (Ocean Front King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds, Ocean View (2 Bedroom Suite Ocean Front King King)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Grand Beach Hotel Surfside ratings based on 11 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Beach Hotel Surfside

Everyone (4) Couples (2) Family (3)
5 out of 5

Posted by on Nov 15, 2023

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Comment from Hotel Management

Dec 6, 2023 by Grand Beach Hotel Surfside - M. Petrov

Dear John, we would like to thank you for not only choosing to stay with us at Grand Beach Hotel Surfside, but also for your precious time leaving a review. We are pleased that we could make your time with us as relaxing as possible and we could offer the comfort you deserve. We are grateful for your business and hope that you will consider visiting us again.

1 out of 5
Pretty views but over priced

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 9, 2021 by Grand Beach Hotel Surfside - M. Petrov

Dear Valued guest, thank you for taking the time out of your day to give us your opinion on your most recent stay at Grand Beach Hotel Surfside. We are glad you have had an overall great experience on property and have found the views from your room to be truly beautiful. Please accept our apologies if you felt disappointed with the pricing of add-on services at the hotel. We can assure you that these are standard for the Miami area and as such have been priced compatibly with surrounding properties. We very much hope this has not affected your decision and that you will choose to join us again next time you travel to the area, as we do feel confident our hotel rates are comparable to similar hotels in the area, and we feel we provide good value given our excellent beachfront location, service and well-appointed facilities.

4 out of 5
The beach staff was terrible. Rude at times, No beach food service completely subpar. I even tipped for towels that never came. LOL. Great rooms. Nice hotel. but beach staff in need of training.

Posted by on May 18, 2021

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Comment from Hotel Management

May 19, 2021 by Grand Beach Hotel Surfside - M. Petrov

Dear Valued guest, we appreciate you staying with us at the Grand Beach Hotel Surfside and are thankful for your review of the hotel. We are pleased to read you have spent an overall joyful vacation on property and have been satisfied with the great guest rooms, nice hotel grounds and pleasant hotel atmosphere. With this being said, it is our understanding you had higher expectations with regards to the beach staff service, so please accept our most sincere apologies, if we fell below expectations in this particular aspect of your visit. You may rest assured that our team will be looking into the constructive feedback you have extended in your review, so we may further improve the quality of service we deliver. We aim to provide our guests with the highest standards of comfort and service and we hope that you will allow us an opportunity to exceed your expectations in the future.

5 out of 5
Clean & feels luxurious. Near a grocery store

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 15, 2021 by Grand Beach Hotel Surfside - M. Petrov

Dear Valued guest, we appreciate you staying with us at the Grand Beach Hotel Surfside. We would also like to thank you for your review and kind, five-star rating. Our team’s main priority is our guests’ relaxing and satisfying experience. We are glad you enjoyed your recent visit and hope to welcome you soon again.

4 out of 5
The hotel is very clean and nice & great location customer service wasn’t great!

Posted by , from New York on Dec 15, 2020

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Comment from Hotel Management

Dec 15, 2020 by Hotel Management

Dear Guest, thank you for staying with us and for your review. We look forward to welcoming you back. We wish you and your loved ones a very Happy Holiday Season.

5 out of 5

Posted by on Jun 5, 2020

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5 out of 5

Posted by on Nov 21, 2019

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2 out of 5
place looks nice but many things have changed from last year, I was there last week it came to my attention few changes been made, the door man does not open the door, back then the door men would open and greed you. furniture downgraded!!! furniture been replaced to very weird looking sofa, which is totally uncomfortable and unappealing look. also some major issue about the room I booked spoke to a manager named Harley Scott was very rood and very unprofessional, never seen a manager who speak very nasty... later I found out management had been changed 7 months ago, this manager must go this hotel would lose many customers. its ashamed so many things had change for the worse.no yoga anymore,No complimentary drinks like there use to be. this hotel cut many things!!! over all its beautiful hotel only service was pretty bad, which made our experience very different.

Posted by on Oct 27, 2019

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2 out of 5
place looks nice but many things have changed from last year, I was there last week it came to my attention few changes been made, the door man does not open the door, back then the door men would open and greed you. furniture downgraded!!! furniture been replaced to very weird looking sofa, which is totally uncomfortable and unappealing look. also some major issue about the room I booked spoke to a manager named Harley Scott was very rood and very unprofessional, never seen a manager who speak very nasty... later I found out management had been changed 7 months ago, this manager must go this hotel would lose many customers. its ashamed so many things had change for the worse. over all its beautiful hotel only service was pretty bad, which made our experience very different.

Posted by on Oct 27, 2019

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3 out of 5

Posted by on Oct 27, 2019

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About the Grand Beach Hotel Surfside

Location 9449 Collins Avenue, Surfside, FL 33154

Property Features

Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. At Grand Beach Hotel Surfside you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This Mediterranean hotel also offers a fitness center, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. Parking is available for a fee. Smoking is allowed in designated areas at this Surfside hotel.

  • 268 guestrooms or units
  • 12 levels
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Built in 2013
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Grand Beach Hotel Surfside offers 268 accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. 42-inch flat-screen televisions come with premium satellite channels. Business-friendly amenities include complimentary newspapers and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

La Plague - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Sky Bar - This rooftop bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Lobby Poolside Bar - This poolside lobby lounge specializes in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.

Market Place - This coffee shop specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Room service (during limited hours) is available.

Nearby Activities

3 outdoor swimming pools and 4 spa tubs are on site. Other recreational amenities include a fitness center.

Guests under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Skydiving nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Number of treatment rooms 4
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This hotel will place an authorization for 1 night room and tax for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 64.38 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 39 for adults and USD 22 for children
  • Valet parking fee: USD 49 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Beach Hotel Surfside
  • Grand Beach Surfside
  • Surfside Grand Beach Hotel
  • Grand Beach Hotel
  • Grand Beach
  • Grand Beach Surfside Surfside
  • Grand Beach Hotel Surfside Hotel
  • Grand Beach Hotel Surfside Surfside
  • Grand Beach Hotel Surfside Hotel Surfside

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.