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The Ritz-Carlton Bal Harbour, Miami

5.0 star property
5-star beachfront hotel near Haulover Beach

Choose dates to view prices

Photo gallery for The Ritz-Carlton Bal Harbour, Miami

42-cm Smart TV with cable channels, TV, video-game console
Exterior
View from room
Beach/ocean view
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Restaurant
  • Air conditioning

Explore the area

View in a map
10295 Collins Ave, Bal Harbour, FL, 33154
  • Place, Baker's Haulover Inlet
    ‪1 min walk‬
  • Place, Bal Harbour Beach
    ‪1 min walk‬
  • Place, Haulover Beach
    ‪10 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed, Balcony (View)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony (View)

9.0 out of 10
Wonderful
(18 reviews)
  • Partial ocean view
  • 510 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Balcony (View)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Balcony (View)

10.0 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Ocean View (Balcony)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Ocean View (Balcony)

9.2 out of 10
Wonderful
(5 reviews)
  • Ocean view
  • 510 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Ocean View (Balcony)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Ocean View (Balcony)

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 510 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Balcony (View)

42-cm Smart TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Balcony (View)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 1147 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Ocean View (Balcony)

42-cm Smart TV with cable channels, TV, video-game console

Suite, 1 Bedroom, Ocean View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1147 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for The Ritz-Carlton Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Ritz-Carlton Suite

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 2800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for The Bal Harbour Suite

The Bal Harbour Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Bal Harbour Suite

  • Ocean view
  • 1657 sq ft
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (View), 2 Kings

42-cm Smart TV with cable channels, TV, video-game console

Suite, 2 Bedrooms, Non Smoking, Balcony (View), 2 Kings

  • Partial ocean view
  • 1657 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking, Balcony (View), 1 King and 2 Queens

42-cm Smart TV with cable channels, TV, video-game console

Suite, 2 Bedrooms, Non Smoking, Balcony (View), 1 King and 2 Queens

  • Partial ocean view
  • 1657 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony), 2 Kings

42-cm Smart TV with cable channels, TV, video-game console

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony), 2 Kings

  • Ocean view
  • 1657 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds
  • Free wired internet

View all photos for Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony), 1 King and 2 Queens

42-cm Smart TV with cable channels, TV, video-game console

Suite, 2 Bedrooms, Non Smoking, Ocean View (Balcony), 1 King and 2 Queens

  • Ocean view
  • 1657 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free wired internet

View all photos for The Ritz-Carlton Suite, 2 Bedrooms (1 King, 2 Queens)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

The Ritz-Carlton Suite, 2 Bedrooms (1 King, 2 Queens)

  • Ocean view
  • 2798 sq ft
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free wired internet

View all photos for Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 1 King Bed, Balcony (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Room, 2 Queen Beds, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, 1 Bedroom, Balcony (Mobility/Hearing Access, Roll-In Shwr)

  • Ocean view
  • 1152 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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About the neighborhood

Bal Harbour

On the beach.At this Bal Harbour hotel, you'll be within 6 miles (10 km) of Aventura Mall and 9 miles (15 km) of Hollywood Beach. Also within 9 miles (15 km) are Miami Beach Boardwalk and Collins Avenue Shopping Area.

What's nearby

  • Baker's Haulover Inlet - 1 min walk - 0.1 miles
  • Bal Harbour Beach - 1 min walk - 0.1 miles
  • Haulover Park - 6 min walk - 0.4 miles
  • Haulover Sandbar - 7 min walk - 0.4 miles
  • Haulover Beach - 10 min walk - 0.6 miles

Getting around

  • Miami Golden Glades Station - 17 min drive
  • Miami Intl. Airport (MIA) - 45 min drive

Restaurants

  • ‪Flanigan's Seafood Bar and Grill - ‬19 min walk
  • ‪Makoto - ‬16 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Bal Harbor Bistro - ‬20 min walk
  • ‪Pura Vida Miami - ‬3 min drive

About this property

The Ritz-Carlton Bal Harbour, Miami

5-star beachfront hotel near Haulover Beach
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Ritz-Carlton Bal Harbour, Miami like an outdoor pool and a 24-hour fitness center.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This luxury hotel also offers a hot tub, a steam room, and a garden. For a fee, parking is available.

This 5-star Bal Harbour hotel is smoke free.

  • 1 building
  • 106 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Meeting rooms
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 2006
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Ritz-Carlton Bal Harbour, Miami offers 106 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-cm Smart televisions come with premium cable channels, video-game consoles, and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Bal Harbour hotel provides complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Exhale has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free shopping center shuttle
  • Limo/town car service
  • Secured, covered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 25 to 50 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (42 inch wide door)
  • Grab bar near toilet (36 inches high)
  • Hand-held showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Entertainment

  • 42-cm smart TV with premium cable channels
  • DVD player
  • iPod dock
  • Netflix
  • Pay movies
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 6 2026 to December 6 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 75.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per night
  • Resort fee: USD 88.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 50 per person
  • Covered valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Bal Harbour

One Bal Harbour Resort

Ritz-Carlton Bal Harbour Miami Hotel

Ritz-Carlton Miami Hotel

Ritz-Carlton Bal Harbour Miami

One Bal Harbour Resort And Spa

One Bal Harbour Hotel Bal Harbour

Regent Bal Harbour

The Ritz-Carlton Bal Harbour, Miami Florida

The Ritz-Carlton Bal Harbour, Miami Hotel

The Ritz-Carlton Bal Harbour, Miami Bal Harbour

The Ritz-Carlton Bal Harbour, Miami Hotel Bal Harbour

Frequently asked questions

How close is The Ritz-Carlton Bal Harbour, Miami to the airport?

The Ritz-Carlton Bal Harbour, Miami is 14.9 mi (41-min drive) away from the Miami, FL (MPB-Public Seaplane Base) airport, the closest popular airport to the property.

Does The Ritz-Carlton Bal Harbour, Miami have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton Bal Harbour, Miami.

How close is The Ritz-Carlton Bal Harbour, Miami to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does The Ritz-Carlton Bal Harbour, Miami offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton Bal Harbour, Miami, but cooked-to-order breakfast is offered for a fee of between USD 25 and 50 per person. It's available every day from 7 AM to 11:30 AM.

Is there a casino at The Ritz-Carlton Bal Harbour, Miami?

No, there is no casino at this hotel, but Gulfstream Park Racing and Casino (14-min drive) and The Casino at Dania Beach (23-min drive) are nearby.

What time is check-in at The Ritz-Carlton Bal Harbour, Miami?

Check-in begins at 4 PM.

Is there free parking at The Ritz-Carlton Bal Harbour, Miami?

Free parking is not available at this hotel. Valet parking is available for USD 55 per night.

Does The Ritz-Carlton Bal Harbour, Miami have a pool?

The Ritz-Carlton Bal Harbour, Miami features an outdoor pool.

Does The Ritz-Carlton Bal Harbour, Miami have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, ocean views, and al fresco dining.

Does The Ritz-Carlton Bal Harbour, Miami have a spa?

Pamper yourself with a day at Exhale, where you can enjoy deep-tissue massages, body scrubs, and mani/pedis.

How close is The Ritz-Carlton Bal Harbour, Miami to downtown Bal Harbour?

The Ritz-Carlton Bal Harbour, Miami is 0.5 mi away from Bal Harbour.

The Ritz-Carlton Bal Harbour, Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 338 out of 469 reviews
Rating 8 - Good. 60 out of 469 reviews
Rating 6 - Okay. 32 out of 469 reviews
Rating 4 - Poor. 19 out of 469 reviews
Rating 2 - Terrible. 20 out of 469 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Daniel

Traveled with partner
Disliked: Amenities, property conditions & facilities
Not a 5 star in any area. Service and amenities Were no better than any 4 star hotel. Zero Perks no chairs available at the pool or beach Ridiculous 4pm checkin, dont you dare ask For a late check out. Remove the sign and this Is an average 3.5 to 4 star property. Zero reason To ever come back much better quality elsewhere
Stayed 3 nights in Feb 2026

2/10 Terrible

Donald

Expect the answer to everything here to be “No!”- The bathtub in our room did not turn off or drain properly and maintenance joined us right before my 4 year old and 2 year olds bed time to fix it, housekeeping took hours to show up, I was reprimanded for taking “too many beach towels”- we had a party of 4, not 2. The beach shuts down at 4:30, along with the pool bar which is less than ideal. If you want to take a swim past 4:30, there won’t be a towel in site to dry off with. Late checkout? Dont even think about it. The staff at this hotel needs a lesson in hospitality- when my husband first brought some of our issues to the Manager who should get out of the office and get on the floor- the Manager told me husband he had only called about housekeeping coming 3 hours ago- laughable. No, I am so sorry, how can I make your stay better. We were offered a measly 30K Bonvoy points for our troubles. For the nightly price- stay as bar away as possible!
Stayed 3 nights in Feb 2026

6/10 Okay

Estelle

Stayed 3 nights in Feb 2026

10/10 Excellent

greg

Stayed 4 nights in Feb 2026

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything was excellent.
Stayed 3 nights in Jan 2026

10/10 Excellent

Erin

Stayed 4 nights in Jan 2026

8/10 Good

Tracy

Stayed 1 night in Jan 2026

10/10 Excellent

Madelaine

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Stayed 4 nights in Nov 2025

10/10 Excellent

Rachel

Stayed 6 nights in Nov 2025

4/10 Poor

ross

Stayed 1 night in Oct 2025

10/10 Excellent

Adalberto

Stayed 3 nights in Oct 2025

6/10 Okay

Thomas

Liked: Cleanliness, property conditions & facilities
Nice new property in a beautiful location. The service was a little less than usual for a RC.
Stayed 4 nights in Oct 2025

10/10 Excellent

gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ken and Laura

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

ali s

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I booked a room with ocean view balcony ( which I paid extra for) but was given a different a different room with a view of the building next to the hotel and that they don’t have “ocean view rooms” when their website literally says that and that is what I booked and when I told the front desk they gave “another room”. Car parking is $55 per day for those who want to rent a car. I wouldn’t go back because the price you pay for isn’t worth what you get. I normally don’t like to give bad reviews but we didn’t enjoy it even though we paid $2600+ for a day and two night stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Angelique

Stayed 2 nights in Aug 2025

2/10 Terrible

Yusimi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Imani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Osiel

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and beach facility is phenomenal, albeit a little difficult to find. Service was OK overall and gym equipment needs to be cleaned much more often (also not sure why kept so warm). Overall amazing facility though so would be back!
Stayed 5 nights in Jun 2025

10/10 Excellent

Payton Lorren

Liked: Cleanliness, amenities, property conditions & facilities
Had a very lovely stay here, Property was amazing, views were awesome.
Stayed 4 nights in Jun 2025

2/10 Terrible

Dimitri

Disliked: Amenities, property conditions & facilities
Hotel triggered fraud protection on my Chase Sapphire Preferred card. Instead of contacting me they just locked me out of my prepaid room. I felt like a criminal. Their beach is useless and covered with seaweed. They are happy to charge $300 for a day bed but cant be bothered to rake the seaweed and trash out of the beach sand like real luxury hotels do. Also they had the audacity to add a "gratuity" charge of 74$ to my minibar. Its like paying a tip to a vending machine. I think im going to avoid all marriot properties from now on. They are all acting in a consistently anti customer way.
Stayed 3 nights in Jun 2025

10/10 Excellent

minhaj

Stayed 3 nights in Jun 2025

8/10 Good

Mark

Stayed 3 nights in Jun 2025