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The Landon Bay Harbor - Miami Beach, Ascend Hotel Collection

4-star property
9660 East Bay Harbor Drive, Bay Harbor Islands, FL 1-855-201-7819
3.9 out of 5
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See all 14 travelocity Reviews

"Check in took a bit longer than normal - due to connectivity issues. You may not encounter this. Staff on check in & out was excellent. Breakfast f ... " More

By a verified traveler on Fri 12 Mar 2021

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Hotel Description

4-star hotel with free WiFi, connected to a shopping center

Seaside stay

Within a 15-minute walk of the hotel, you'll find Bal Harbour Beach and Bal Harbour Shops. Surfside Beach and Baker's Haulover Inlet are also within 2 miles (3 km).

Free breakfast

A restaurant and a bar/lounge are featured at this hotel. Business travelers can take advantage of the free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Free WiFi, refrigerators

The 46 soundproofed guestrooms offer free WiFi and room service. Comforts include premium bedding and down comforters, while refrigerators and coffee/tea makers provide the conveniences of home. Housekeeping is available on request.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Oct 24 - Oct 25

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Landon Bay Harbor-Miami Beach, Ascend Hotel Collection ratings based on 14 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Landon Bay Harbor-Miami Beach, Ascend Hotel Collection

Everyone (9) Business (1) Couples (3) Family (2)
4 out of 5
Check in took a bit longer than normal - due to connectivity issues. You may not encounter this. Staff on check in & out was excellent. Breakfast for these times was good enough. Rooms are small and very clean. Everything in the room (A/C, TV, WiFi etc. worked well. Shower curtain did not prevent water from leaking/draining onto the floor. So we soon had a small flood. No extra drain and angle seemed to be away from shower drain. Also no elevator - so even if on 1st floor - you have about 5 steps to lug your luggage. Typically, we like to stay on the top floor to avoid the foot traffic above. You will hear the folks above you or in another room in areas of your room. It still is a decent place to stay and conveniently located to many walking distance restaurants. Is pet friendly so you may hear some barking.

Posted by on Mar 12, 2021

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Comment from Hotel Management

Apr 16, 2021 by Amanda Olivella - GM

Dear Guest, Thank you for staying with us! We appreciate your awesome rating and we are more than happy to learn of your great experience with us! Come back soon!

5 out of 5

Posted by on Feb 16, 2021

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Comment from Hotel Management

Mar 2, 2021 by Amanda Olivella - GM

Dear Guest, Thank you for staying with us! We are thrilled to learn of your amazing experience, as that's all we work hard for each and everyday! We hope you come back soon! Bests,

2 out of 5
Room had 1 coffee cup and 1 coffee came back to room second day, no coffee, cups, or any ameties. Walls are very thin you can hear evwry sound from rooms above and on bith sides had to listen ti a guy snore all night then next morning some women talking very loud for iver an hour starting at 7am. Then we thought they were doing construction in hotel only to find out its the water running from rooms above and to side of our room, horrible loud noise. Very disappointing hotel not worth the money would not recommend. Breakfast selection bagel, toast, cereal.

Posted by on Feb 8, 2020

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Comment from Hotel Management

Mar 12, 2020 by Front Desk

Dear Guest, I do apologize about your time with us. We will work harder on approving these issues.

3 out of 5
Lobby smelled bad and milk for next mornings breakfast was sitting on floor behind check in counter

Posted by on Dec 29, 2019

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Comment from Hotel Management

Jan 8, 2020 by Amanda Olivella - GM

Dear Guest, Thank you for staying with us. We are disappointed to know that your stay was not a perfect one, and we sincerely apologize for the inconveniences you experienced. We hope you give us the opportunity to host you in the future and surprise you with a wonderful stay. Cordially,

4 out of 5

Posted by on Dec 21, 2019

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Comment from Hotel Management

Dec 21, 2019 by Amanda Olivella - GM

Dear Guest, Thank you for staying with us! We appreciate your feedback and we are delighted to learn of your amazing experience! Come back soon! Best,

5 out of 5
Lovely little hotel in the heart of bal harbour. Second floor does have an odd smell to the hallway which can be off putting. However, my room was very clean and bed was wonderful to sleep in. Absolutely, would stay again.

Posted by on Jul 19, 2019

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Comment from Hotel Management

Jul 19, 2019 by Jim

Thank you so much for taking the time to write this five star review of our hotel. I was so pleased that your stay with us was so enjoyable. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our hotel so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

5 out of 5
Good floor layout. Spaced out well. Quick walk to the beach but long enough to wear walking shoes, not sandals. maybe 10 minutes max for quick walkers. Walls were pretty thin. Doors slammed loud. First night I barely slept due to neighbors constantly slamming door. Could have just been bad luck to be roomed next to them.

Posted by on May 27, 2019

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Comment from Hotel Management

May 27, 2019 by Jim

Thank you for this review of our hotel. We appreciate the feedback and look forward to hosting your next stay with us. All the best, Jim Heineman, VP Operations

4 out of 5

Posted by on Feb 27, 2019

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Comment from Hotel Management

Apr 1, 2019 by Jim

Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

5 out of 5
Everything was fine except for the pathetic breakfast.

Posted by on Feb 6, 2019

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Comment from Hotel Management

Feb 7, 2019 by Jim

Thank you for taking the time to write this review of our hotel. I am sorry that you did not like our complimentary breakfast. I am so happy that you enjoyed your stay with us. We have many great team members that work hard each day to provide exceptional guest service. All the best, Jim Heineman, VP Operations

5 out of 5
Great staff. Can walk to many restaurants. Nice facility.

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 13, 2019 by Jim

Thank you so much for taking the time to leave this outstanding review of our hotel. I was so pleased that your stay with us was so enjoyable. We have many superstars on our team that are dedicated to providing great guest service. We believe we have some of the best amenities and by far the best staff that makes our resort so special. We look forward to hosting your next trip and thanks for telling your friends as well! All the best, Jim Heineman VP Operations

About the The Landon Bay Harbor - Miami Beach, Ascend Hotel Collection

Location 9660 East Bay Harbor Drive, Bay Harbor Islands, FL 33154

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Landon Bay Harbor-Miami Beach, Ascend Hotel Collection. Parking is available for a fee. This Art Deco Bay Harbor Islands hotel is smoke free.

  • 46 guestrooms or units
  • 2 levels
  • Built in 1958
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Towels for the beach
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

The Landon Bay Harbor-Miami Beach, Ascend Hotel Collection offers 46 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. This Bay Harbor Islands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

The Palm Steakhouse - This fine-dining restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property does not accept Discover Card for payments made on the premises.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per accommodation, per night, plus a deposit of USD 100 per stay
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA), Intertek Cristal (3rd party expert - Global), and Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay
  • Resort fee (December 01 - December 01): USD 18.00 per accommodation, per night

The resort fee includes:

  • Beach towels
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe and safe insurance
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 18 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Daddy Bay Harbor Islands
  • Daddy Hotel
  • Daddy Hotel Bay Harbor Islands
  • Hotel Daddy
  • Landon Hotel Bay Harbor Islands
  • Landon Bay Harbor Islands
  • The Landon
  • The Landon Ascend Hotel Collection
  • The Landon Bay Harbor-Miami Beach, Ascend Hotel Collection Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.