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Ramada Plaza by Wyndham Marco Polo Beach Resort

3-star property
19201 Collins Ave, Sunny Isles Beach, FL 1-855-201-7819

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3.0 out of 5
See all 35 Travelocity Reviews

"Beautiful property, right price, near to where we had to catch a ride to our cruise, will definitely be back to Sunny Isles!! " More

By a verified traveler on Sat 16 Nov 2019

Points Of Interest

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Hotel Description

3-star beachfront hotel near Oleta River State Park

On the beach

At this Sunny Isles Beach hotel, you'll be within 3 miles (5 km) of Oleta River State Park and 6 miles (10 km) of Aventura Mall. Aventura Hospital & Medical Center and Gulfstream Park Racing and Casino are also within 6 miles (10 km).

Business services

This hotel features a poolside bar, a bar/lounge, and an outdoor pool. Traveling on business? Take advantage of the 4 conference rooms, business center, and valet parking. Enjoy the fitness center and perks like free WiFi.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 237 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, free newspapers, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$79* Per night/room Dec 1 - Dec 2

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, View, Oceanfront (Efficiency, Non-Smoking)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, View, Oceanfront (Non-Smoking)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking, Partial View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ramada Plaza by Wyndham Marco Polo Beach Resort ratings based on 35 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Ramada Plaza by Wyndham Marco Polo Beach Resort

Everyone (20) Couples (6) Family (11)
1 out of 5

Posted by on Aug 3, 2020

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Comment from Hotel Management

Aug 3, 2020 by Guest Relations

Thank you for choosing our hotel for your stay. We were disheartened to see your rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Thank you, Guest Relations

5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by Guest Relations

We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Ramada Plaza Marco Polo Beach Resort look forward to your next visit. Thank you, Guest Relations

1 out of 5
Hotel run down. Not worth price for 1 night. Charge for parking, hotel resort fee when none was used in short stay. Not recommended

Posted by , from Tampa on Feb 14, 2020

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Comment from Hotel Management

Feb 14, 2020 by Guest Relations

Thank you for being our guest. We regret your dissatisfaction with our parking as well as our resort fee, and we sincerely apologize for not living up to your expectations. We have recently renovated some of the public areas and a number of guest rooms and will continue renovating and refreshing more rooms this year. We hope you will give us another chance so we can provide you with a much better experience. Thank you, Guest Relations

1 out of 5
Although the property said they have free wifi and we paid an additional fee for it, it did not work in our room. Even more dissapointing was the way the staff treated us when we reported this issue. Not only did they not refund us, they were very impolite and didnt care at all. The rooms were also very very cold and the fridge had a leak. We read through this property's reviews and it seems like many were not satisfied. In the future I think it would be helpful for Travdlocity to read fhrough the reviews before recommending properties to costumers.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Guest Relations

Thank you for your review. We sincerely apologize for the maintenance issues you encountered in your room and for the inconveniences you encountered. Even more distressing is the fact that you were met with anything other than friendly service in the process. What you experienced does not meet our standards either, and we have shared your feedback with the appropriate individuals to ensure we are well poised to serve our guests better moving forward. We would like the opportunity to serve you better in the future and hope you will consider a return visit. Thank you, Guest Relations

5 out of 5

Posted by on Jan 11, 2020

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Comment from Hotel Management

Jan 12, 2020 by Guest Relations

Dear Guest, thank you for sharing the wonderful rating about your experience at Ramada Plaza Marco Polo Beach Resort. We are happy to see your stay was pleasant in every way, and we hope to have the pleasure of hosting you again. Thank you, Guest Relations

4 out of 5

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 8, 2020 by Guest Relations

Thank you for your nice rating and for letting us know that your stay at Ramada Plaza Marco Polo Beach Resort was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Thank you, Guest Relations

1 out of 5
It was dirty breakfast was horrible and didn’t even have what they offer

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 19, 2019 by Guest Relations

Thank you for your review. We apologize for the cleanliness issues you encountered while you were here. We take these concerns seriously and place great emphasis on maintaining a clean and healthy environment for all of our guests. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. We are also sorry for not meeting your expectations with our breakfast offerings. We will share your comments with our food and beverage staff to see where we can make improvements. Please consider giving us another opportunity the next time your travels bring you this way. Thank you, Guest Relations

5 out of 5
Beautiful property, right price, near to where we had to catch a ride to our cruise, will definitely be back to Sunny Isles!!

Posted by on Nov 16, 2019

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Comment from Hotel Management

Nov 16, 2019 by Guest Relations

Thank you for choosing Ramada Plaza Marco Polo Beach Resort and for sharing your feedback. We are happy you were able to relax and enjoy our oceanfront location and proximity to restaurants and shops. It was a pleasure having you as our guest, and we hope to see you again on your next trip to the North Miami Beach area. Thank you, Guest Relations

5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Guest Relations

It was a pleasure having you as our guest at Ramada Plaza Marco Polo Beach Resort. We strive daily to please our guests and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We look forward to your return visit. Thank you, Guest Relations

4 out of 5
Staff was awesome, the building was older, bathrooms need to be up dated, had to turn sideways to enter the restroom in our room

Posted by on Sep 17, 2019

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Comment from Hotel Management

Sep 18, 2019 by Guest Relations

Thank you for sharing your feedback at the Ramada Plaza Marco Polo Beach Resort. Although you were impressed with our courteous associates, we are sorry you were disappointed with the condition of our hotel. We have recently renovated some of the public areas and several guest rooms and will continue renewing and refreshing more rooms this year. Until then, our goal will be to deliver the best service of any hotel in the area. We do hope you will stay with us another time so we can provide you with a much more satisfying experience. Thank you, Guest Relations

About the Ramada Plaza by Wyndham Marco Polo Beach Resort

Location 19201 Collins Ave, Sunny Isles Beach, FL 33160

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Ramada Plaza by Wyndham Marco Polo Beach Resort offers its guests an outdoor pool, a children's pool, a steam room, and a fitness center. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Ramada Plaza by Wyndham Marco Polo Beach Resort. For a fee, parking is available. This 3-star Sunny Isles Beach hotel is smoke free.

  • 237 guestrooms or units
  • 12 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Ramada Plaza by Wyndham Marco Polo Beach Resort offers 237 accommodations with safes and complimentary newspapers. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sunny Isles Beach hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Plunge Poolside Grill&Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt. Any deliveries received before or after a guest's stay will be returned. The property cannot be held responsible for lost or damaged goods.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay
  • Resort fee: USD 15 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach towels
  • Fitness center access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • In-room safe
  • In-room safe and safe insurance
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 20 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 50 per pet, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marco Polo Ramada
  • Marco Polo Resort
  • Polo Resort
  • Ramada Marco
  • Ramada Marco Polo
  • Ramada Marco Polo Resort
  • Ramada Plaza Marco Polo
  • Ramada Plaza Marco Polo Beach
  • Ramada Plaza Marco Polo Beach Resort
  • Ramada Plaza Marco Polo Resort
  • Ramada Miami Beach
  • Ramada Plaza Marco Polo Beach Hotel North Miami Beach
  • Ramada Plaza Marco Polo Beach Resort Florida/Sunny Isles Beach
  • Ramada Plaza Marco Polo Beach Resort Sunny Isles Beach
  • Ramada Plaza Marco Polo Beach Sunny Isles Beach
  • Ramada Plaza Wyndham Marco Polo Beach Resort Sunny Isles Beach
  • Ramada Plaza Wyndham Marco Polo Beach Resort
  • Ramada Plaza Wyndham Marco Polo Beach Sunny Isles Beach
  • Ramada Plaza Wyndham co Polo
  • Ramada Plaza by Wyndham Marco Polo Beach Resort Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.