2/10 Terrible
ERIC, Eagle River
Jan 21, 2026
This is the worse Hotel I have ever seen. I stayed an hour and left. They changed me for 3 days of hotel fees, and when I was leaving would not refund me. They stated Travelocity would have to pay it back,.
The hotel is dirty, the staff rude (When you can understand them) and the check in lobby staff are behind glass (Bullet proof?) one reason why you can't understand them.
The grounds are unkept and dirty. The pool area was drained and looked like it hadnt been used in years.
Back door lock broken (Card reader) soi the back door was locked no access.
The room was dirty, the sheets were paper thin, glass to the "Patio" door was dirty. The Patio (I couldn't get to as the door was locked permanently probably for security reasons) was dirty and had trash on it.
The bathroom was not clean; toilet seat was broken (not on properly) the shower curtain was paper.
NONE OF THE PHOTOS on Travelocity match this hotel at all. I have real photos of this location. It looks like it hasn't had any maintenance since 1950s.
This hotel is not for Families, Business travelers, kids. May be if you need a place for an hour or two and don't mind bed bugs..




ERIC
Stayed 3 nights in Jan 2026


































