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"Hard to get ahold of the front desk after midnight, room and hotel very run down and the shower drain clogged on the first shower and my wife had to s ... " More

By a verified traveler on Tue 29 Nov 2022

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Hotel Description

3-star guestrooms with free WiFi

Near the airport

Within 6 miles (10 km) of this hotel, you'll find Miracle Mile and LoanDepot park. Also within 9 miles (15 km) are FTX Arena and University of Miami.

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like a free area shuttle.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Dec 12 - Dec 13

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (Comm, Roll Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Miami - International Airport, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Miami - International Airport, an IHG Hotel

Everyone (4) Couples (7) Family (4)
3 out of 5
Hard to get ahold of the front desk after midnight, room and hotel very run down and the shower drain clogged on the first shower and my wife had to shower in the standing water

Posted by on Nov 29, 2022

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Comment from Hotel Management

Nov 30, 2022 by General Manager

Dear Chris, Thank you for taking the time to tell us about your stay. Please accept our sincere apologies for the difficulties you experienced in your room and the inconvenience this caused. Rest assured, we have reviewed your comments with our maintenance and leadership team as we continue to monitor our property's condition and plan for future upgrades and changes. We certainly understand your frustrations and appreciate your patience. We are grateful for your constructive feedback, and we hope to have another opportunity to welcome you back.Markos A Rivas,General Manager

2 out of 5
Airport noise! No early breakfast for 7 am flight! Run down Never again

Posted by on Oct 19, 2022

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Comment from Hotel Management

Oct 20, 2022 by General Manager

Dear Peter, Thank you for being our guest and sharing a review of your stay. We genuinely regret not meeting your expectations, and we hope you will accept our apologies for not providing a comfortable stay. We understand the inconvenience and are grateful for your patience. We want every guest to have an excellent and memorable stay, so we hope you will reconsider and revisit with us. Thank you again for your feedback. Markos A RivasGeneral Manager

2 out of 5
10/8/22. While the room was nice, we went to the hotel restaurant for dinner. Food was good. We paid with my card. Woke up next morning to alerts from bank. Unauthorized charges in the area. My card was hacked. The only use of this card was at the restaurant. I cut up my card when we checked out and mentioned my concern. Not much concern and tried to deny possible. Do not stay here. Also very noisy around hotel.

Posted by , from Ashburn on Oct 15, 2022

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Comment from Hotel Management

Oct 18, 2022 by General Manager

Dear Michelle, Thank you for taking the time to share your review. We are glad to know you liked our comfortable accommodations and excellent food. However, we appreciate you taking the time to show us your concern. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels.Markos A Rivas,General Manager

5 out of 5

Posted by on Aug 11, 2022

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1 out of 5

Posted by on Jul 11, 2022

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5 out of 5
The upstairs restaurant was the best feature

Posted by on Mar 27, 2022

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Comment from Hotel Management

Apr 1, 2022 by General Manager

Brenda, thank you for the outstanding rating! We are delighted that we were able to provide you with a perfect stay at Holiday Inn Miami-International Airport from check-in through check-out. We are further pleased to read that you enjoyed the cuisine at El Mirador Restaurant. We look forward to your return and wish you all the best with your future travels. Markos A Rivas General Manager

5 out of 5
Considerate staff

Posted by , from WARWICK on Jan 24, 2022

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Comment from Hotel Management

Jan 25, 2022 by General Manager

Roslyn, thank you for being our guest at the Holiday Inn Miami-International Airport and for your nice comments about our staff. Our goal is to make every guest feel as comfortable as possible while away from home, and we appreciate you recognizing our efforts. We will enjoy sharing your wonderful comments with our team. We look forward to seeing you again soon. Markos A Rivas, General Manager

5 out of 5
Shuttle was easy to find

Posted by , from Orange Park on Dec 9, 2021

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Comment from Hotel Management

Dec 9, 2021 by Alberto Gonzalez

Thank you very much for your comments

2 out of 5
If Covid cleaning protocols are in effect, I’d hate to have seen this property before. Empty dried food containers under the foot stool. Long black hair in the shower. BTW, I have very short gray and my wife is blonde.

Posted by on Dec 8, 2021

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Comment from Hotel Management

Dec 9, 2021 by General Manager

Franklin, thank you for taking the time to comment on your recent visit. We sincerely apologize for the cleanliness issues with your room. We regret any inconvenience and frustration this caused you, and please know we are grateful for your patience. We take these issues very seriously and have addressed them with our housekeeping staff for their review and action. We hope you will give us another opportunity to serve you with the flawless experience you deserve. Markos A Rivas, General Manager

4 out of 5
It is next door to Pollo Tropical!

Posted by , from Virginia Beach on Dec 7, 2021

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Comment from Hotel Management

Dec 8, 2021 by General Manager

Teresa, thank you for the terrific review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Holiday Inn Miami-International Airport. We look forward to your next stay! Markos A Rivas General Manager

About the Holiday Inn Miami - International Airport, an IHG Hotel

Location 1111 S Royal Poinciana Blvd, Miami Springs, FL 33166

Property Features

Holiday Inn Miami - International Airport, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2540 square feet (236 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Miami - International Airport, an IHG Hotel. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Parking is available for a fee. This 3-star Miami Springs hotel is smoke free.

  • 218 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2540 sq ft of conference space
  • 236 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Train station: Hialeah Market Station (1.1 km / 0.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Miami - International Airport, an IHG Hotel offers 218 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

El Mirador Restaurant - This restaurant specializes in fusion cuisine and serves breakfast and dinner.

Vista Lounge - This bar specializes in fusion cuisine and serves dinner only.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at noon
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Miami International Airport
  • Holiday Inn Miami International Airport
  • Miami International Airport Holiday Inn
  • Holiday Inn Miami International Airport Hotel Miami Springs
  • Holiday Inn Miami Springs
  • Miami Springs Holiday Inn
  • Holiday Inn Miami International Airport Hotel

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.