We checked into the hotel, everything went great at first. I let the receptionist on duty know that we had a service dog, so that we would not be charged. After staying there and checking out of the hotel, I noticed a $100 charge on my account. Apparently the maid notified Rosie (the receptionist on duty at the time) that we had a dog in the room. And instead of calling me and asking about the dog, or checking the notes she just charged my account for a pet fee, (from which we are expected since our dog is a service dog). When we returned to speak to her about the charge, she was very rude to us. This ruined our whole experience and I would not be staying at this hotel because of Rosie and how she handled the situation, basically stealing $100 from my account without my permission and without notifying me. Very disappointing