2/10 Terrible
micaiah
Business traveler
Apr 22, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid like the plague
Upon arrival I drive past the hotel because I'm looking for the vivid yellow sunrise and sign advertised on hotels.com. I drove past it because there was absolutely no color on the sign it was so faded. As I drive through the parking lot I realize that it's sandwiched between 2 semi truck parking lots. I head inside to check in and immediately am second-guessing my decision to stay here for 2 weeks for work. I can see duct tape on carpet I can see that the carpet needs to be replaced badly. Everything looks worn out and I also noticed that the pool and the hot tub were not open and working and it didn't mention that online. There's no elevators in my room was down on the basement floor. You're not allowed to access the building except for through the very front door. So I had parked my trailer in the back corner and had to walk my stuff all the way around back to the stairwell I was close to and then carry everything down the stairs. The inside of the room is absolutely filthy! Stained sheets, food inside of chairs, sticky spots on the floor, stuff on the toilet handle, appliances in the kitchen from the '80s, peeling paint on the ceiling, greasy headboard on the bed, dirty stuff all over the walls in the kitchen above the sink and on the countertops. I didn't even unpack, I went back upstairs to try to get a refund and they refused to work with me. I had to go through my credit card to get a refund. They have a no refund policy and I'm sure it's on purpose.
micaiah
Stayed 14 nights in Apr 2024