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"They gave me food credit for each day of my stay for my birthday. But made me pay for a room upgrade. Bad hours for gym. It was closed when I needed t ... " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

5-star luxury resort near Bali Hai Golf Club

Close to airport

Your stay at this Las Vegas Strip resort places you within 2 miles (3 km) of Bali Hai Golf Club and Park Theater. T-Mobile Arena and Bellagio Conservatory & Botanical Gardens are also within 2 miles (3 km).

Business services

A restaurant and an outdoor pool are featured at this resort. Traveling on business? Take advantage of the 31 conference rooms, express check-in, and express check-out. Free self parking, dry cleaning, and luggage storage are also offered.

Soaking tubs, comfy beds

Boasting deep soaking bathtubs, the 1117 guestrooms also offer WiFi and pillowtop beds. Flat-screen TVs come with cable channels, and other amenities include living rooms and minibars. Housekeeping is available on request.

Delano Two Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max

Delano Penthouse Cityview Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Stay Well Delano King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Delano Penthouse Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Delano Penthouse Premier Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Stay Well Delano Two Queen Suite

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Delano Las Vegas at Mandalay Bay ratings based on 21 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Delano Las Vegas at Mandalay Bay

Everyone (9) Couples (3) Family (11)
1 out of 5
For a five-star hotel, the service was horrible. Not only did they not have a 24 hour in room dining, but the concierge hurt or front desk didn't even have recommendations of nearby restaurants that will deliver. No military rates were offered, even though identified myself as a retired military. There was no valet service, and overall, customer service was terrible for even a one star hotel.

Posted by , from Pismo Beach, CA on Oct 13, 2020

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5 out of 5
They gave me food credit for each day of my stay for my birthday. But made me pay for a room upgrade. Bad hours for gym. It was closed when I needed to go.

Posted by on Feb 12, 2020

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3 out of 5
We registered and assigned to a room on the 4th floor. As soon as we stepped out of the elevator we were hit with a terrible odor, it was just as bad in our room. We immediately called down to the front desk and was told someone would be up shortly. We called down a second time was told that they were aware of it and they were having a sewage issue and they were working on it. We told them we would be out until late and hoped it was corrected. We returned late that evening and slept with the odor. The next day was no better and we called to tell them that we were not going to spend another day or night in that room. We were moved to the 28th floor. There was no odor on that floor but in the morning when leaving the odor was detected in the hallway on the 28th floor. We stayed previously at the Mandalay Bay with no problems but this was our first time at Delano.

Posted by on Jan 4, 2020

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3 out of 5
No free coffee added charges for water with nothing listed that it was not free. $40 resort fee and not even a free cup of coffee

Posted by on Jan 3, 2020

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4 out of 5

Posted by on Nov 27, 2019

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5 out of 5
We really enjoyed the layout and the location. The checkin seemed a little understaffed, but overall a great place.

Posted by on Nov 13, 2019

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5 out of 5
The Delano, coupled with Travelicity Concierge Service, were great. We attempted to check-in early at 11:30 am but were told that there were no clean rooms available yet so we went to Bellagio to see the flower garden. We were told that it would be ready pretty soon. At 12:45, we had not been called yet so I called Travelocity Concierge Service (they had sent an email) and let them know we had a small child with us and that we had not heard back about being able to check in. I was put on hold for two minutes and then they came back on and told me that a room is ready and gave me the room number. Wow, that is service. The hotel is connected to Mandalay Bay and you get to use all the benefits of all the pools and facilities. Make sure to take your room key and an ID if you order anything to eat at the pools. The wave pool and a lazy river and a HEATED families pool (Moore Pool) were great. The room was very clean and very comfortable. The bell man let us know that he was ordering a sheet set and pillow for our child for the sofa in the living room. That was promptly delivered. Again, good service. We got the same bell man leaving and he took all our bags to the second floor parking lot where we self-parked and loaded them into our SUV. He is a real asset to Delano. That is above and beyond! I also noticed that Delano did not smell like cigarette smoke like Mandalay Bay’s casino so that is a plus too.

Posted by on Nov 12, 2019

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4 out of 5

Posted by on Nov 4, 2019

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4 out of 5
I loved that the hotel is smoke free and casino free! Bed was amazing. I was disappointed that the hotel doesn't have a small pool/hot tub. I was NOT happy to be charged for my morning coffee...really, $14 a day for in-room coffee? It left a very bad taste. Overall, I was happy with my stay.

Posted by on Oct 17, 2019

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3 out of 5
Awe full for a 4 stars property without a microwave in-room most especially in a suite.

Posted by on Oct 10, 2019

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About the Delano Las Vegas at Mandalay Bay

Location 3940 Las Vegas Blvd South, Las Vegas, NV 89119

Property Features

There's a restaurant on site. There are 31 meeting rooms available. An outdoor pool, tour/ticket assistance, and multilingual staff are also featured at the luxury Delano Las Vegas at Mandalay Bay. The resort can provide concierge services and wedding services. Free self parking is available. This 5-star Las Vegas resort is smoke free.

  • 1117 guestrooms or units
  • 64 levels
  • Dining venue
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Parking

Free self parking

Transport

  • Airport: McCarran Intl. Airport (LAS) (5.3 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

Delano Las Vegas at Mandalay Bay offers 1117 accommodations with minibars and laptop-compatible safes. Accommodations offer separate living rooms and include desks. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, designer toiletries, and complimentary toiletries. This Las Vegas resort provides wireless Internet access for a surcharge. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

3940 Coffee and Tea - This coffee shop specializes in American cuisine and serves breakfast and lunch.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The entrance to Delano Las Vegas is located to the west of Mandalay Bay Resort off Las Vegas Boulevard and Luxor Drive in the self-parking garage.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 100 lbs)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Bed type is based upon availability for the Delano Suite room category and will be assigned at check-in.

The credit or debit card used to place the reservation will be required upon arrival to register. The hotel will place an authorization against this account to cover applicable charges for room, tax, and resort fees, as well as an incidental amount per day to allow access to room charging privileges. Additional authorizations may be placed should the guest's charges exceed the originally approved amount. For debit cards, unused funds are released upon check-out and made available after up to 7 days for domestic banks and up to 30 days for international banks.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Car not required
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per night
  • Resort fee: USD 44.22 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 35 for adults, USD 10 and USD 30 for children (approximately)
  • Fee for in-room wireless Internet: USD 44.22 per night (rates may vary)
  • Pet fee: USD 150 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • THEhotel Mandalay Bay
  • THEhotel Mandalay Bay Hotel Las Vegas
  • Thehotel At Mandalay Bay Hotel Las Vegas
  • Delano Las Vegas Mandalay Bay Resort
  • Delano Mandalay Bay Resort
  • Delano Las Vegas Mandalay Bay
  • Delano Mandalay Bay
  • Delano Las Vegas At Mandalay
  • Delano Las Vegas at Mandalay Bay Resort
  • Delano Las Vegas at Mandalay Bay Las Vegas
  • Delano Las Vegas at Mandalay Bay Resort Las Vegas

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.