I will not recommend this hotel to a friend/family
Posted Feb 22, 2017
Worse place in last few years. Took for ever, 2 days, to fix a clog bathroom shower and never fix the noisy rumbling noise coming out off the bathroom sink that keep me awake allllllll night long for 3 consecutive nights. Between the front desk and the concierge they cannot get their story right on why the services requested were not completed but they were still charging $150.00 for delivery of goodies to the room that never came thru. Spent more than an hour on the phone to get a quick sorry and 25.00 credit to my account, OMG I was not looking for 25 bucs after they ruined my evening/surprise to my wife on our 32nd anniversary. Don't go thru third parties for your reservation like TRAVELOCITY or anyone else, because that is how they are going to treat you, like you are cheap.
I will never go back to the BELLAGIO.