2/10 Terrible
Bradford, Alameda
May 5, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly the worst hotel I have ever stayed at. The outside, once you get past the industrial shadiness of the area, isn't too bad. It gives the appearance of a classy hotel. It is far from it.
The lobby is OK. Feels somewhat acceptable & what I would expect from a nice hotel.
The elevator is small * cramped. Once the doors open to your floor, you get the immediate sense that you've made a mistake (and trust me, you have).
When I went into my room, I was hit with an awful smell. It smelled somewhat chemical and my eyes legitimately burned a little. Beyond the awful smell, the LIGHTING was absolutely terrible. All white light (not warm). There was no way to feel at peace here with the lighting. I felt like I was stuck in an office building with a buzzing white light flickering above me.
I was so appalled by this room that I went downstairs to talk to the front desk staff. They were zero help whatsoever. Just said they couldn't put me in another room. Kept asking, "Can you describe the smell?" Just go up and smell it for yourself!
I was scheduled to stay two nights. I asked if they would refund me the second night because I was so unhappy with my room and they said they would have to speak to the manager. The manager was no help. They charged me for the second night even though I checked out the following morning. This place was SO bad that I left Las Vegas a day early because I would rather leave the city altogether than stay in that dump another night.
DO NOT STAY HERE!
Bradford
Stayed 2 nights in Apr 2025