Travelocity Verified Review
"The location is beautiful and our room had amazing view. Unfortunately, when we entered room, it smelled like cigars. In the following days, with balconies right on top of each other, we smelled cigarette smoke, cigar smoke and weed. We called front desk twice, and although nice, they pretty much said that they would investigate but hard to resolve. Room was only cleaned if we requested. Cleaning wasn’t great. Sheets had stains, shower leaked and sink faucet leaked. Although room furniture was in good shape, it was outdated. As all my friends recommended this hotel, it was nice for a week but not amazing. I realize some facilities were closed due to covid, like spas and limited restaurant use, however, I wasn’t so much bothered by that as other guests that didn’t social distance. People above us (we were on seventh floor) hung very wet clothes on their balcony so it caused puddles on ours. As I said, you can’t beat the view, but most definitely not worth what we paid. "
A verified traveler from Scottsdale stayed at Surf And Sand Resort