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The Ritz-Carlton, Laguna Niguel

5-star property
1 Ritz Carlton Dr, Dana Point, CA 1-855-201-7819
4.6 out of 5
Wonderful!
See all 15 travelocity Reviews

"Beautiful location! We had an amazing time, the hotel is very nice! " More

By a verified traveler on Wed 05 Dec 2018

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Hotel Description

5-star beachfront hotel near Dana Point Harbor

On the beach

With a stay at this Monarch Beach hotel, you'll be within half a mile (1 km) of Salt Creek Beach Park and 2 miles (3 km) of Dana Strands Beach. Harbor Point Park and Baby Beach are also within 2 miles (3 km).

Luxury amenities

A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this smoke-free hotel. Families will appreciate the playground, onsite laundry facilities, and supervised childcare. Enjoy the 2 outdoor tennis courts and perks like free self parking and free WiFi.

Room, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$999* Per night/room Sep 5 - Sep 6

Executive Suite, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Executive Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Balcony, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Ritz-Carlton, Laguna Niguel ratings based on 15 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Ritz-Carlton, Laguna Niguel

Everyone (4) Family (1)
2 out of 5
property is dated and not worth the money. staff is grumpy and outright rude, housekeeping in particular as well as room service order takers. F&B is substandard and grossly over priced. 3 orders of French fried total to over $50.00 at the pool. That is just not right! Room service food is very poorly prepared, amateurish. Except the Ocean views and the beach , the property is not worth the money one will spend, Covid or not ...

Posted by on Aug 8, 2020

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5 out of 5

Posted by on Jul 8, 2019

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5 out of 5
Beautiful location! We had an amazing time, the hotel is very nice!

Posted by on Dec 5, 2018

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4 out of 5

Maybe my expectations should have been lower

For what I paid a night I was disappointed to be placed in a basement level musty room. I came in too late to do anything about it the first night but then asked to be moved. Second room nicer. Food and overall prices were very very high and I felt like the quality of the food was cheap (yet expensive)

Posted by , from chicago, il on Aug 1, 2016

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3 out of 5

Too crowded to stay at Ritz on July 4th weekend

too many people, not enough chairs poolside, had to wait a long time to a table at restaurant, long lines at quick coffee bar area and highly recommend going a different weekend next time

Posted by on Jul 7, 2016

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5 out of 5

Superb hotel!

Absolutely the best!  Best in location, features, staff and food.  Nothing can compare!

Posted by , from Houston, TX on Oct 9, 2013

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5 out of 5

Staff is wonderful, highly service oriented -- loved it!

Pros: Close restaurants, Free Internet, the view
What a beautiful hotel! The views are breathtaking! The staff was amazing, very accommodating, and highly service oriented. The flowers that greet you in the lobby were innovative arrangements, beautiful to view, and lovely to smell. Our room was so clean, and all of the essentials were there. The bathroom was highly functional for 2 -- separate room with toilet, and double sink so that 2 can get ready at the same time. I loved our balcony, and used it every day to read a book, or enjoy the view. The restaurants were fabulous -- they have thought of everything. The outdoor restaurant was my favorite. If you forget your sunglasses while the sun is setting, they have extras. If it is chilly once the sun goes down, they have blankets. There is just one change that I would request in our room, perhaps others. The air conditioner was probably the noisiest that I've ever heard -- each time it "kicked on" it would wake us all through the night. There must be quieter technology available, and something to consider if there was ever a renovation. I can't wait to go back there!!!

Posted by , from New Jersey on Aug 21, 2012

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5 out of 5

I wish there were more than five starts, this hotel would get 20. They treat their hotel guest like queens and kings, catering to all their needs.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
This hotel caters to their guest needs, whatever they can do to make your stay fantastic, they will do it. No matter what time it is, they will accomodate! Their rooms are clean, their bed and pillows are comfortable. When they turn down your bed at night, you feel more like home.

Posted by , from Bronx, NY, USA on Jun 12, 2012

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5 out of 5

we loved how the staff made us feel so welcome and they all exceeded our expectations. We would definitely stay there again!

Pros: beautiful view
We really enjoyed our stay there. They went out of their way to make sure that our room was everything that we wanted. The service was incredible, always so warm and welcoming. We will definitely be going back for a longer stay.

Posted by , from San Diego, CA, USA on Jan 11, 2012

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5 out of 5

We greatly enjoyed our long weekend stay - perfect getaway spot for relaxing and enjoying the beautiful coastal view and nightly sunsets.

I had been looking for a hotel in which we could stay for a long weekend. This was one of 2 hotels recommended by a family member, and we couldn't have been happier with our stay. The staff was very friendly, welcoming and helpful. Our favorite spot was the outdoor patio/bar which we enjoyed the beautiful weather and views.

Posted by , from connecticut on Apr 13, 2011

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About the The Ritz-Carlton, Laguna Niguel

Location 1 Ritz Carlton Dr, Dana Point, CA 92629

Property Features

The Ritz-Carlton, Laguna Niguel offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a spa tub. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. Event space at this hotel measures 26,224 square feet (2436 square meters) and includes conference space. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Laguna Niguel. Self parking is free. This 5-star Dana Point hotel is smoke free.

  • 396 guestrooms or units
  • 5 dining venues
  • 2 bars or lounges
  • 26,224 sq ft of conference space
  • 2436 sq m of conference space
  • Built in 1984
  • Supervised childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Outdoor tennis courts - 2
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Train station: San Juan Capistrano Depot (8.3 km / 5.2 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Laguna Niguel offers 396 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to furnished balconies or patios. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Smart televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony or patio (furnished)
  • Pillowtop beds
  • In-room dining (24 hours)
  • Smart television
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 11 AM.

RAYA - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

EnoSTEAK - This steakhouse serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Tennis lessons on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy.

  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Prenatal massage
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 60 per accommodation, per night

The resort fee includes:

  • Spa access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Business center/computer access
  • Internet access
  • Newspaper
  • Housekeeping

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 18 and USD 64 per person (approximately)
  • Valet parking fee: USD 70 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Laguna Niguel
  • Laguna Niguel Ritz-Carlton
  • Laguna Ritz-Carlton
  • Niguel Laguna
  • Ritz-Carlton Laguna
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  • Ritz-Carlton Niguel
  • Ritz-Carlton Niguel Hotel
  • Ritz-Carlton Niguel Hotel Laguna
  • Ritz-Carlton Laguna Niguel Hotel Dana Point
  • Ritz-Carlton Laguna Niguel Hotel
  • Ritz-Carlton Laguna Niguel Dana Point
  • Ritz Dana Point
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  • Ritz-Carlton Dana Point
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  • The Ritz-Carlton, Laguna Niguel Hotel Dana Point

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.