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4.1 out of 5

"I loved having the indoor pool and hot tub as well as the outdoor fire pit. The breakfast was very good and plentiful. My only complaint is that our ... " More

By a verified traveler on Mon 03 Feb 2020

Hotel Description

3-star golf hotel near LeConte Center At Pigeon Forge, connected to the convention center

Heart of Pigeon Forge

Within 2 miles (3 km) of this Pigeon Forge hotel, you'll find LeConte Center At Pigeon Forge and Dolly Parton's Stampede Dinner Attraction. Island at Pigeon Forge and Titanic Museum are also within 3 miles (5 km).

Free perks

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and free perks like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 206 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Mezzanine Queen Murphy Bed with Sleeper Sofa

Bed Count room.options.bedSize.MurphyBed.Singular Maximum Occupancy 4 Max
$94* Per night/room Nov 12 - Nov 13

Shared Dormitory

Bed Count 1 King Bed Maximum Occupancy 8 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

King Fireplace Suite with Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

King Deluxe with Sleeper Sofa and Parkway View

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Deluxe with Sleeper Sofa

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Ramsey ratings based on 17 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Ramsey

Everyone (8) Couples (1) Family (8)
2 out of 5
Dirty pool area, hot tub had Macaroni noodles and soggy pizza in it Not impressed with the room at all

Posted by , from Mpls MN on Oct 6, 2020

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Comment from Hotel Management

Oct 6, 2020 by Steve Myers

We are sorry we did not meet your expectations. We have passed your comments along to our maintenance and cleaning staff to address for improvement. We hope you will return in the future.

4 out of 5
I loved having the indoor pool and hot tub as well as the outdoor fire pit. The breakfast was very good and plentiful. My only complaint is that our room keys stopped working. We had them reactivated and they still did not work so i had to locate maintenance to get in.

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 3, 2020 by Steve Myers

Thank you for your review. We are glad you enjoyed the pool, fire pit, and the breakfast buffet. We apologise for the issue with your keys. We hope you will return soon.

3 out of 5
The indoor pool was nice but the rooms are dated. Breakfast was included but very busy the next morning.

Posted by on Dec 5, 2019

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Comment from Hotel Management

Jan 24, 2020 by Steve Myers

Kathy- Thank you for sharing your review. We are glad you enjoyed the pool. We are working to update our guestrooms and other areas of the hotel. We are also working on solutions to make teh breakfast experience better during busy times. We hope we can be your host again in the future.

5 out of 5
Free popcorn and movies every night for the guests.

Posted by on Dec 1, 2019

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Comment from Hotel Management

Jan 24, 2020 by Steve Myers

Thank you for your rating. We are glad you enjoyed our nightly family-friendly movies and popcorn at the pool.

5 out of 5
So happy with our choice. Had a wonderful time great Hotel with Super nice employees! This property will not disappoint even the most picky person. Super great location. Will be back again!

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 29, 2019 by Don Ward

Wow thanks for your rating of your stay with us . Please do come see us again real soon

5 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Nov 13, 2019 by Jocelyne

Thank you!

5 out of 5
The property was nice, clean and very convenient to everything.

Posted by on Jul 23, 2019

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Comment from Hotel Management

Jul 24, 2019 by Jocelyne

Thank you! We are so happy to hear how much you enjoyed our hotel and our wonderful location right here in the heart of Pigeon Forge!

4 out of 5
Everything was nice but the batrooms. The showers dont have any doors so the floors get drinched while showering.

Posted by on Jun 23, 2019

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Comment from Hotel Management

Jul 2, 2019 by Jannette

Thank you for your feedback. The shower situation will be addressed very soon to keep the water from flowing out. We appreciate you choosing us for your stay and hope you will choose The Ramsey again.

4 out of 5
I liked that it was near almost anything, as far as activities. It also had a restaurant. And the pool area was nice.

Posted by , from Cookeville, TN on Apr 20, 2019

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2 out of 5
Room was nothing like described. Mini fridge wouldn't work so 40$ worth of food ruined.

Posted by on Mar 14, 2019

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Comment from Hotel Management

Apr 8, 2019 by Jocelyne

Thank you for taking time to leave us a review. I do apologize that you encountered issues with your mini fridge and I will be sure to have that addressed directly. We do hope you will come back and give us another try!

Property Features

The Ramsey offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 11600 square feet (1078 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly The Ramsey. Free self parking is available. This 3-star Pigeon Forge hotel is smoke free.

  • 1 building
  • 206 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • 11600 sq ft of conference space
  • 1078 sq m of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar by the pool
  • Deli
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: McGhee Tyson Airport (TYS) (59.5 km / 36.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

The Ramsey offers 206 air-conditioned accommodations with coffee/tea makers and designer toiletries. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Pigeon Forge hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 10 AM.

The Ramsey has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Horse riding nearby
  • Rafting nearby
  • Boat tours nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Cave exploring/spelunking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Sledding nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Parties and events are allowed on site

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Parties and events are allowed on site. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Enhanced food service safety measures are in place.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Events/parties allowed
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel PIGEON FORGE
  • Ramsey Hotel Pigeon Forge
  • PIGEON FORGE Holiday Inn
  • Holiday Inn Pigeon Forge Hotel Pigeon Forge
  • Holiday Inn Pigeon Forge Hotel
  • Ramsey Pigeon Forge
  • Ramsey Hotel Sevierville
  • Ramsey Sevierville
  • Ramsey Hotel
  • Holiday Inn Pigeon Forge
  • The Ramsey Hotel
  • The Ramsey Pigeon Forge
  • The Ramsey Hotel Pigeon Forge

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.