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River Terrace Resort & Convention Center

3.5 star property
Resort near Great Smoky Mountains National Park in Gatlinburg

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Photo gallery for River Terrace Resort & Convention Center

Lobby sitting area
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Signature Room - 2 Queen Beds River View | In-room safe, iron/ironing board, free WiFi, bed sheets
Exterior
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
240 River Road, Gatlinburg, TN, 37738
  • Place, Gatlinburg SkyPark
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪5 min walk‬
  • Place, Anakeesta
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪67 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

8.2 out of 10
Very good
(41 reviews)
  • 252 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(41 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Loft, 1 King Bed with Sofa bed, River View

Balcony view

Signature Loft, 1 King Bed with Sofa bed, River View

7.0 out of 10
Good
(4 reviews)
  • 600 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Signature Room, 1 King Bed, River View

Balcony view

Signature Room, 1 King Bed, River View

8.6 out of 10
Excellent
(13 reviews)
  • 192 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room - 1 King Bed

Signature Room - 1 King Bed | Balcony

Signature Room - 1 King Bed

  • 192 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room - 2 Queen Beds River View

Signature Room - 2 Queen Beds River View | Balcony view

Signature Room - 2 Queen Beds River View

8.0 out of 10
Very good
(7 reviews)
  • 288 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room - 2 Queen Beds

Signature Room - 2 Queen Beds | In-room safe, iron/ironing board, free WiFi, bed sheets

Signature Room - 2 Queen Beds

7.4 out of 10
Good
(13 reviews)
  • 252 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, River View

Room, 2 Queen Beds, River View | Balcony view

Room, 2 Queen Beds, River View

8.6 out of 10
Excellent
(20 reviews)
  • 248 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Downtown Gatlinburg stay.Within a 10-minute walk of this Downtown Gatlinburg resort, you'll find Ripley's Aquarium of the Smokies and Anakeesta. Mountain Mall and Traffic Light #6 are also within half a mile (1 km).
View more Resorts in GatlinburgOpens in a new window

What's nearby

  • Gatlinburg SkyPark - 4 min walk - 0.3 miles
  • Gatlinburg Space Needle - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 5 min walk - 0.3 miles
  • Gatlinburg Convention Center - 6 min walk - 0.4 miles
  • Anakeesta - 6 min walk - 0.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪Puckers Sports Bar - ‬6 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬5 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬5 min walk
  • ‪Subway - ‬4 min walk
  • ‪Tennessee Cider Company - ‬4 min walk

About this property

River Terrace Resort & Convention Center

Resort near Great Smoky Mountains National Park in Gatlinburg
Public spaces have free WiFi. Business amenities include a business center and meeting rooms. Free breakfast is available daily. An outdoor pool, a vending machine, and gift shops/newsstands are also featured at River Terrace Resort & Convention Center. Self parking is free.

This Gatlinburg resort is smoke free.

  • 205 guestrooms or units
  • 7 buildings
  • Meeting rooms
  • To-go breakfast (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Elevator
  • No smoking on site
River Terrace Resort & Convention Center offers 205 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers with hydromassage showerheads. This Gatlinburg resort provides complimentary wireless Internet access. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 60 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

River Terrace Resort & Convention Center Resort
River Terrace Resort
River Terrace Resort Gatlinburg
River Terrace Resort Hotel
River Terrace Resort Hotel Gatlinburg
River Terrace Gatlinburg
River Terrace Hotel Gatlinburg
River Terrace Resort And Convention Center
River Terrace Resort Convention Center
River Terrace Resort & Convention Center Gatlinburg
River Terrace Resort & Convention Center Resort Gatlinburg

Frequently asked questions

How close is River Terrace Resort & Convention Center to the airport?

River Terrace Resort & Convention Center is 44.1 mi (69-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.

How much does it cost to stay at River Terrace Resort & Convention Center?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at River Terrace Resort & Convention Center on Dec 9, 2025 start from $96.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does River Terrace Resort & Convention Center have an airport shuttle?

Airport shuttle services are not available at River Terrace Resort & Convention Center.

Does River Terrace Resort & Convention Center offer free breakfast?

River Terrace Resort & Convention Center offers free on-the-go breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at River Terrace Resort & Convention Center?

No, there is no casino at this resort.

What time is check-in at River Terrace Resort & Convention Center?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM.

Is there free parking at River Terrace Resort & Convention Center?

This resort offers free self parking.

Does River Terrace Resort & Convention Center have a pool?

River Terrace Resort & Convention Center features an outdoor pool.

Does River Terrace Resort & Convention Center have a spa?

There are no spa services available at this resort.

How close is River Terrace Resort & Convention Center to downtown Gatlinburg?

River Terrace Resort & Convention Center is 0.1 mi away from Gatlinburg.

River Terrace Resort & Convention Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1026 reviews
Rating 8 - Good. 269 out of 1026 reviews
Rating 6 - Okay. 153 out of 1026 reviews
Rating 4 - Poor. 115 out of 1026 reviews
Rating 2 - Terrible. 76 out of 1026 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

CAROL, Bloomington

Stayed 1 night in Oct 2025

10/10 Excellent

RICHARD, Cloquet

Stayed 3 nights in Sep 2025

4/10 Poor

gary

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Like a cheap motel

Stayed 2 nights in Aug 2025

8/10 Good

David

Traveled with family
Liked: Staff & service, property conditions & facilities
disappointed the on property restaurant is permanently closed. There was traces of mold on the curtain above the AC unit. And the room had a musky smell. Navigating the ramps instead of steps was difficult. Property location was perfect. Easy walking access to everything on the Parkway
Stayed 3 nights in Aug 2025

4/10 Poor

Elise

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Sure it’s great if you have a timeshare!

The first room I was put in was not good. The key would barely open the door—it registered but would work. Inside lock was broken, tv broken. The maintenance man insisted they move me to a different room. Neither room had shower curtains so the water leaked clear out of the bathroom when I showered. Didn’t ask where or when the continental breakfast was, and there was no information at all in the room, so I missed it. Rooms were old although clean. Only one maintenance guy from a different location that is the only one for a full week with 7 buildings. They ought to worry as much about their hotels as they do their timeshares, which is all I heard about. Will not stay with them again
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything
Stayed 3 nights in Aug 2025

6/10 Okay

Lucas

Traveled with family and small children
Liked: Staff & service
Outdated room, ants in bathroom, thin walls
Stayed 1 night in Aug 2025

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Amenities
Property was convenient to downtown attractions. However, we were on the top floor in one of the buildings and it was like the air conditioner was not working. We had to lower the air down to 63 and still wasn't quite cool. Their was no toilet paper or kleenex when we got to the room. We got toilet paper but not kleenex.
Stayed 2 nights in Jul 2025

6/10 Okay

Timothy

Traveled with partner
Liked: Amenities
Everything was walking distance, didn't like was the shower pressure, needed some upgrade.Other than that ok
Stayed 2 nights in Aug 2025

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the glutes.

We stay with River Terrace regularly. Very friendly front desk who always tries to get you in early. No parking fees. This was our first time staying in building 5 and the hill is too much. The hill just never seems to end. I’ll make sure and request a room near the office in the future.
Stayed 3 nights in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and very comfortable. The only thing I would recommend is updating the bathroom.
Stayed 2 nights in Aug 2025

10/10 Excellent

Katie, Wadsworth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for adults to get away. Plenty of kid friendly options as well but mostly adult oriented.
Stayed 3 nights in Aug 2025

8/10 Good

Kelly

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Ned

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Mahlen

Disliked: Cleanliness, staff & service, property conditions & facilities
The bed was terrible! It slanted to the middle. No toilet paper. The grab and go breakfast is was a joke no elevator. It is on the side of a mountain and the incline is terrible.
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Tabitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and close vicinity to everything didn’t even have to drive anywhere
Stayed 3 nights in Aug 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I liked how it was highly accessible to the area shopping strip. Property was very clean. Great views from my balcony. However, there was evidence of roach activity. Also my shower drain did not drain good at all. Very slow. This still did not take away from my stay. I am happy with.my getaway.
Stayed 2 nights in Aug 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
The balcony on the river was amazing. Huge room
Stayed 2 nights in Aug 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, room comfort
Very convenient place to stay when you want to be in downtown Gatlinburg. Rooms are outdated but very comfortable. Take note the free breakfast is a grab n go pastry and Keurig coffee pod. I waited an hour to get a hair dryer from the maintenance guy since they didn’t carry them at the front desk. The pool was great too, they do have pool towels at the pool. We will go back!
Stayed 3 nights in Aug 2025

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and staff was good. However the restaurant recommended to us was not good
Stayed 1 night in Aug 2025

2/10 Terrible

Kayla

Liked: Staff & service

Poor

Dirty , smells bad , not what the pics looked like online too much money for a nasty place
Stayed 1 night in Aug 2025