Hotel near Great Smoky Mountains National Park in Gatlinburg
In Gatlinburg
Within a 15-minute walk of the hotel, you'll find Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies. Also, Gatlinburg Convention Center is within half a mile (1 km) and Great Smoky Mountains National Park Headquarters is within 3 miles (5 km).
Dining options, 4 bars/lounges
This hotel features 10 restaurants and 4 bars/lounges. Business travelers can take advantage of the free WiFi in public areas. Enjoy a meal in one of the 4 coffee shops/cafes and perks like free continental breakfast and free self parking.
Microtel Inn & Suites by Wyndham Gatlinburg ratings based on 23 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness3.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Microtel Inn & Suites by Wyndham Gatlinburg
Everyone (11)Couples (6)Family (3)
5 out of 5
Posted by james l on Mar 3, 2023
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Comment from Hotel Management
Mar 24, 2023
by Manager
Dear guest,Thanks for commentsManager
5 out of 5
Great location. Easy Parking.
Great water pressure.
But very small room.
No handicap restrooms.
Posted by Thad on Jan 7, 2023
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Comment from Hotel Management
Jan 9, 2023
by Manager
Dear guest,Thanks for commentsManager
4 out of 5
Posted by Vicki on Jan 2, 2023
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4 out of 5
Posted by Nicholas on Dec 29, 2022
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1 out of 5
It was disgusting. They obviously didnt change the sheets from the guest before us as there was pubic hair and long strands of black head hair on every bed and pillow case. Asked for clean sheets and blankets and lady at counter gave me 1 sheet and said she couldnt give us a blanket. It was 8 degrees outside.
Posted by Alisha on Dec 26, 2022
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Comment from Hotel Management
Dec 27, 2022
by Manager
Dear Guest, Thank you for choosing Microtel Inn for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.Manager
4 out of 5
JUST SMALL. A MICROWAVE WOULD HAVE BEEN NICE. STAFF WAS FRIENDLY AND HELPFUL.
Posted by Crystal on Nov 8, 2022
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Comment from Hotel Management
Nov 8, 2022
by Manager
Thanks for staying with us. We appreciate your feedback!
1 out of 5
This was the worst Microtel we had stayed in & we stayed in many much better cleaner ones before. Pics on website were misleading. Hotel was old, stale & stinky. Carpet in the common areas seemed like never vacuum cleaned in the last decade. Were given a room which had a smell, compact with 2 qnBeds - small for two people to walk together. There was no MW, carpet was stinky, no bath tub. TV was hung up on the wall right next to bathR door where 4 times I was about to hit my head. The lady on the counter was intensely coughing without wearing a mask, yet was very helpful. Our showing condition of the room, she moved us to a 2-Rm suite with a door in btw with two bathrooms. It was cleaner, had a MW, bathrooms had tubs, yet the fan in one of them didnt work. Curtains on window were not closing completely -some railing problem. The breakfast area was big as a closet, it was grab-n-go - for Covid precautions - but was meager with literally only oatmeal cookies, cereals, and old bananas! The coffee maker was across the frontdesk next to a cleaning room perhaps - which smelled like a sewage gutter, yet the door stayed open. We paid about 90/night! The only good things here: location - downtown Gatlinburg, & free parking. If covid considerations make them shrink breakfast while still claiming one - then why cleanliness is absent, condition is unhygienic, staff doesn't wear masks even when coughing. This place needs extensive deep CLEANING, REPAIR and mgmt with a sense of cleanliness
Posted by SYED, from Columbia on Jul 16, 2022
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Comment from Hotel Management
Jul 17, 2022
by manager
Respected Guest,
Thank you for choosing Microtel Inn for all your lodging needs. Thank you for bringing to our attention the problems you encountered at out hotel. We apologize for any inconvenience this may have caused you.
5 out of 5
close to down town
Posted by james l on Jun 21, 2022
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Comment from Hotel Management
Jun 22, 2022
by manager
Dear guest,
Thanks for comments
Manager
5 out of 5
It’s good
Posted by Barbara on Jun 16, 2022
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Comment from Hotel Management
Jun 16, 2022
by manager
Dear guest,
Thanks for comments
Manager
4 out of 5
Posted by Lisa on May 1, 2022
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Comment from Hotel Management
Oct 15, 2022
by Manager
Dear guest,Thanks for commentsManager
About the Microtel Inn & Suites by Wyndham Gatlinburg
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi. The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this Gatlinburg hotel.
86 guestrooms or units
3 levels
10 dining venues
4 bars or lounges
4 coffee shops
Continental breakfast (free)
Coffee in lobby
Front desk (24 hours)
Express check-out
Newspapers in lobby (free)
Television in lobby
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Free WiFi
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Television
Cable channels
Premium channels
Refrigerator
Shower and tub combination
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible path of travel
Accessible bathroom (in select rooms)
Wheelchair-accessible public washroom
Wheelchair accessible parking
In-room accessibility (in select rooms)
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 6:00 AM
Minimum check-in age is: 21
Special check-in instructions:
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for USD 10.0 per night.
Cribs (infant beds) are available for USD 6.0 per stay.
Pet Policy
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests.
Service animals are allowed
Service animals are exempt from fees/restrictions
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Masks are compulsory at the property for guests without full COVID-19 vaccination
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in fee: USD 25 (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: USD 6.0 per stay
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg
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Frequently Asked Questions
Microtel Inn & Suites by Wyndham Gatlinburg is 44.5 mi (70-min drive) away from the McGhee Tyson Airport (TYS) airport, the closest popular airport to the property.
Airport shuttle services are not available at Microtel Inn & Suites by Wyndham Gatlinburg.
Microtel Inn & Suites by Wyndham Gatlinburg offers free continental breakfast every day from 6:30 AM to 9:30 AM.
No, there is no casino at this hotel.
Check-in is from 3:00 PM - 6:00 AM. Early check-in costs USD 25 (subject to availability).
This hotel offers free self parking.
Microtel Inn & Suites by Wyndham Gatlinburg does not have a pool.
Yes, there are 10 restaurants on site.
There are no spa services available at this hotel.
Microtel Inn & Suites by Wyndham Gatlinburg is 0.2 mi away from Gatlinburg.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
