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"Free hot breakfast was advertised, but cold juice, bran muffin, greek yogurt, and fruit is what we had. Nail clippings were on the carpet from a previ ... " More

By a verified traveler on Sun 26 Jul 2020

Hotel Description

Hotel near Kay Bailey Hutchison Convention Center in Dallas

Heart of Dallas

Within a 10-minute walk of this Downtown Dallas hotel, you'll find Dallas Farmer's Market and Majestic Theater. Also, Kay Bailey Hutchison Convention Center is within half a mile (1 km) and Reunion Tower is within 2 miles (3 km).

Free breakfast

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Free WiFi, kitchens

Featuring conveniences like sofa beds and living rooms, the 132 guestrooms also offer kitchens and LED TVs with satellite channels. Free WiFi, coffee/tea makers, and hair dryers are also available.

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$96* Per night/room Jun 28 - Jun 29

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

TownePlace Suites by Marriott Dallas Downtown ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for TownePlace Suites by Marriott Dallas Downtown

Everyone (6) Couples (1) Family (7)
3 out of 5

Posted by on Mar 24, 2021

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1 out of 5
This hotel is a very nice property but they do not take care of it. Our room was not clean, we asked several times for specific issues to be taken care of (peanut butter smeared on walls in kitchen and bathroom, blood on comforter, dirty shower curtain) and nothing was addressed. They also don't answer the phone when you try to call the front desk, housekeeping and security. There were several loud disturbances while I was there with my children and I did not feel safe. I expect much more from a Marriott property. We chose this location because it was reasonable and near touristy sites. Would not go there again.

Posted by on Mar 23, 2021

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3 out of 5

Posted by on Oct 11, 2020

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3 out of 5
Free hot breakfast was advertised, but cold juice, bran muffin, greek yogurt, and fruit is what we had. Nail clippings were on the carpet from a previous visit. No mention about valet being the only option for hotel parking. However, there are a couple of options for paid parking. Overall it was pleasant and nice, but don't underestimate how the little things impact an entire stay.

Posted by , from Dallas on Jul 26, 2020

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5 out of 5

Posted by on Jun 28, 2020

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5 out of 5
The friendly staff and clean room. The decor was excellent.

Posted by on Feb 14, 2020

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2 out of 5
The walls were paper thin. Partying after midnight and then a couple came into the room next door at 3:30 am. They were arguing so loud, I thought it was going to turn into something physical. The room was comfortable, but very cold, even after I turned up the heat. Would not recommend.

Posted by on Jan 27, 2020

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5 out of 5

Posted by on Nov 17, 2019

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5 out of 5

Posted by on Nov 17, 2019

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5 out of 5
We LOVE the loft feel! The floors and exposed brick are to die for!

Posted by on Nov 17, 2019

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About the TownePlace Suites by Marriott Dallas Downtown

Location 555 Evergreen St., Dallas, TX 75201

Property Features

TownePlace Suites by Marriott Dallas Downtown offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is available daily. The business-friendly TownePlace Suites by Marriott Dallas Downtown also features barbecue grills, a picnic area, and laundry facilities. For a fee, parking is available. This Dallas hotel is smoke free.

  • 132 guestrooms or units
  • 9 levels
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Dallas-Fort Worth International Airport (DFW) (33.5 km / 20.8 mi)
  • Train station: Dallas Union Station (1.3 km / 0.8 mi)
  • Metro station: St Paul Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

TownePlace Suites by Marriott Dallas Downtown offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations have separate living rooms and are furnished with double sofa beds. 40-inch LED televisions come with premium satellite channels. Accommodations have kitchens with cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Living room
  • Pull-out sofa bed
  • LED television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Kitchenware
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Car not required
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per day (in/out privileges)
  • Nearby parking fee: USD 12 per day
  • Pet fee: USD 100 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TownePlace Suites Marriott Dallas Downtown Hotel
  • TownePlace Suites Marriott Dallas Downtown
  • Towne Suites riott Dallas
  • TownePlace Suites by Marriott Dallas Downtown Hotel
  • TownePlace Suites by Marriott Dallas Downtown Dallas
  • TownePlace Suites by Marriott Dallas Downtown Hotel Dallas

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.