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4.6 out of 5

"Very Clean, Staff friendly, Coffee was good and available all day, rooms are big and beds comfortable. " More

By a verified traveler on Sun 19 Dec 2021

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Hotel Description

Crossville guestrooms with free WiFi

Close to airport

You'll find Palace Theater and Cumberland Medical Center within 3 miles (5 km) of this hotel. Stonehaus Winery and Deer Creek Golf Club are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Suite, Multiple Beds, Accessible, Non Smoking (Upgrade)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Feb 19 - Feb 20

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking (Efficiency, Upgrade)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Comfort Suites

Everyone (6) Couples (1) Family (5)
5 out of 5
Very Clean, Staff friendly, Coffee was good and available all day, rooms are big and beds comfortable.

Posted by on Dec 19, 2021

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Comment from Hotel Management

Dec 20, 2021 by Misty Guffey

Hi Jacquelyn. Thank you so much for leaving us a 5 star review, we are so glad you had a wonderful stay! We hope to see you again the next time you're in our area.

5 out of 5

Posted by on Jul 12, 2021

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5 out of 5
Very nice hotel.

Posted by on Jul 4, 2021

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4 out of 5
Huge rooms, clean. Nice stay. Hot tub is shut down right now. Limited breakfast.

Posted by , from Missouru on Aug 14, 2020

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5 out of 5

Posted by on Aug 22, 2019

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5 out of 5
The staff was friendly, the location was very convient, and the rooms were clean.

Posted by on Jun 24, 2019

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1 out of 5
Did not check in. Was not pet friendley, aa was stated on the web site. Comfort inn cancelled my resvrrations.

Posted by on Apr 27, 2019

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5 out of 5

Posted by on Apr 16, 2019

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5 out of 5

Friendly & accomodating

Pros: Convenience, cleanliness, professionalism of the staff.
Cons: All of our needs were met or exceeded.
Location: Crossville is a wonderful town & the surrounding area is lovely. Golf, Cumberland County Playhouse, hiking, or just relaxing.
En route to football game in Knoxville, we were allowed early check-in before continuing on our trip. We arrived late Saturday night to a room that was clean & welcoming. Staff here provides a true "hometown" atmosphere.

Posted by , from Nashville, TN on Nov 21, 2017

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Comment from Hotel Management

Nov 30, 2017 by Suzanne Moffat

Thank you so much for leaving such positive feedback we are delighted you had such a good stay with us. Please come back and see us when your travels next bring you through Crossville. Kind regards Suzanne Moffat - General Manager

5 out of 5

Class reunion

Pros: Friendly staff & clean, spacious room.
Cons: Can't think of anything to be changed.
Location: Grew up in Crossville, so there is lots of great golfing, fishing, hunting & the Cumberland County Playhouse (don't miss it).
July 4th weekend & motel was booked solid! All the staff were professional, accommodating & made me feel at home; then, this was my hometown & my high school class 50th reunion! My dentist had told me about Comfort Suites being so great, & he was on target.

Posted by , from Nashville TN on Jul 6, 2016

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Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A fitness center, a terrace, and a garden are also featured at the business-friendly Comfort Suites. Self parking is free. This Crossville hotel is smoke free.

  • 60 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Comfort Suites Crossville Hotel
  • Comfort Suites Hotel Crossville
  • Comfort Suites Crossville
  • Crossville Comfort Suites
  • Comfort Suites Hotel
  • Comfort Suites Crossville
  • Comfort Suites Hotel Crossville

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.