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"I expected a little better quality based on the Travelocity description. First, when I called to check on my reservation the day before I was to arri ... " More

By a verified traveler on Sun 08 Apr 2018

Hotel Description

3-star beach hotel near Coco Beach

Heart of Coco

A stay at this hotel places you within half a mile (1 km) of Coco Beach and 3 miles (5 km) of Ocotal Beach. Playa Hermosa is within 6 miles (10 km) and Papagayo Golf and Country Club is within 9 miles (15 km).

Casino, dining

This smoke-free hotel features a casino, 2 outdoor pools, and a restaurant. Families will appreciate in-room childcare, along with water skiing. Relax with a drink at the bar/lounge and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, cable TV

The 29 guestrooms have TVs with cable channels and offer free WiFi and room service. Coffee/tea makers, safes, and showers are also available.

Classic Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$69* Per night/room Aug 6 - Aug 7

Coco Beach Hotel ratings based on 7 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Coco Beach Hotel

Everyone (6) Family (1)
4 out of 5

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Dave

Thank you. We appreciate a good review.

3 out of 5

Posted by on Feb 4, 2019

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Comment from Hotel Management

Apr 2, 2019 by Dave

Thank you.

1 out of 5

Don't believe the pictures...

Pros: The staff let us keep our bags behind the front desk after we checked out so that we could visit the beach. That was nice of them.
Cons: label the bed sizes correctly on their website attach the headboards to the bed so they don't slide avoid bloodstained curtains include lampshades
Location: The location is in the middle of the major clubs and bars of Coco, which means the nightlife is close by but also there are fights in the street...
When I arrived at the hotel for the superior bedroom, which was said to include a queen size bed and the picture looked very impressive, I was disappointed to find that it was actually all a rouse. The queen size bed they claimed was only a full, with the headboard of a queen so the bed stopped well before the headboard and wasn't attached to it, so even sitting down on the bed too quickly would cause it to slide away and open up a space between the headboard and the bed where all the pillows would fall down into. This happened several times throughout the stay. Additionally one of the lamps was missing a lampshade, and there appeared to be blood stains on the curtains. When I went back to the front desk they assured me that it was a queen size bed (and from the angle the pictures were taken, it looked like one). They also told me that that was the only size bed they had in all of the rooms. I was rather disappointed in the whole experience inside the hotel.

Posted by on Jul 9, 2018

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Comment from Hotel Management

Aug 11, 2018 by LU.

We´re sorry to hear about this. Apologies for all the inconvenience. Best,

3 out of 5

Review of Hotel Coco Beach (coco, Costa Rica)

Pros: Location was not bad. Only a couple minute walk to beach.
Cons: cleanliness
I expected a little better quality based on the Travelocity description. First, when I called to check on my reservation the day before I was to arrive they could not find it, even though from Travelocity my reservation was confirmed and there was no need to check in with hotel. Second, there was only 1 hand towel and one face towel, yet it was a double occupancy room. Third, the bathroom area around the toilet looked dirty. The shower did not work very well There was no hairdryer.

Posted by on Apr 8, 2018

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2 out of 5

Hotel was nothing like the pictures looked.

Location: Location was great. Within walking distance of beach, shopping and places to eat.
Hotel was in desperate need of being updated. The bed boards weren't even attached to anything; every time you moved the bed would roll and the head board would fall down on the bed. The floors showed water damage. We couldn't use the closet because the air conditoner leaked all over the floor. When we told the girl at the desk about it she said she would send someone up to fix. If they fixed it; it only made it worse and it didn't work at all just leaked more. When we checked out, the manager asked us how our stay was and we told him about the problem. He asked the girl if it was fixed and she said yes so we just left it at that. We couldn't use the safe because it was broke. The pictures shown on the internet looked nothing like the motel did. Thank goodness we were only staying 2 nights. We would never stay there again.

Posted by on Jun 2, 2016

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3 out of 5

Hotel on main street close to Coco Beach

Pros: Located in the middle of the action.
Cons: Could be much cleaner, especially the bathroom. Better maintenance in general.
The first room we were given, the key wouldn't work. The next room, the air conditioning didn't work right, and the sink was plugged. The next room, the floors were dirty, and the further into the room you got, the worse it got. The corner between the shower and toilet looked like it had never been cleaned. The hotel is located across the street from a bar which played loud music late into the night. Parking is on-street.

Posted by , from Arizona on Apr 21, 2016

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3 out of 5
Pros: Location
Location: Close to the beach and stores.
Kind of noisy at night due to music and bars in downtown. Very close to the beach. Staff was very nice. Little disappointed they did not include a full breakfast, only gave fruit and toast for continental breakfast.

Posted by , from San Francisco on Aug 10, 2015

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Property Features

Coco Beach Hotel offers its guests 2 outdoor swimming pools. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. A casino, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Coco Beach Hotel. You'll have access to the outdoor pool and health club at a partner property. Limited free parking is available on a first-come, first-served basis. This 3-star Coco hotel is smoke free.

  • 29 guestrooms or units
  • 2 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Casino
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Towels for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Adolfo Suarez Madrid-Barajas Airport (MAD)
  • Parking: Free self parking

Room Amenities

Coco Beach Hotel offers 29 accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer available
  • Safe
  • Toiletries (free)
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Coco Beach Hotel has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Water skiing on site
  • Fishing nearby
  • Motor boating on site
  • Hot springs nearby
  • Windsurfing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Boat tours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Swimming nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, cash, and mobile payments

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, cash, and mobile payments. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • 24-hour check-in
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CRC 50000 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coco Beach
  • Coco Beach Hotel Coco
  • Coco Beach Hotel Hotel
  • Coco Beach Hotel Hotel Coco

You should know

  • Pool access available from 8:00 AM to 9:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.