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4.7 out of 5

"It was a great experience from the minute walking in to the reception, the staff welcomed us with refreshing cocktails and wet hand towels. The hotel ... " More

By a verified traveler on Sat 22 Jul 2017

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Hotel Description

4.5-star beachfront hotel near Playa Hermosa

On the beach

You'll be within half a mile (1 km) of Playa Panamá and 2 miles (3 km) of Playa Venado with a stay here. Playa Hermosa and Playa Jícaro are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this luxury hotel. Dine at the beachfront restaurant and relax with beach umbrellas. Enjoy the gym and perks like free self parking and free WiFi.

Free WiFi, iPod docks

The 85 soundproofed guestrooms offer free WiFi and iPod docks. Other amenities include living rooms, 24-hour room service, and plasma TVs with digital channels.

Suite, 1 King Bed, Non Smoking, Resort View (Bark)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$266* Per night/room Feb 27 - Feb 28

Suite, 2 Queen Beds, Non Smoking, Resort View (Nesto)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 Bedroom, Non Smoking, Balcony (Habitat)

Bed Count 1 King Bed Maximum Occupancy 3 Max

El Mangroove Papagayo, Autograph Collection ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for El Mangroove Papagayo, Autograph Collection

Everyone (3)
5 out of 5

Elegance at its finest!

It was a great experience from the minute walking in to the reception, the staff welcomed us with refreshing cocktails and wet hand towels. The hotel exceeded our expectations with luxury, cleanliness and comfort. The rooms have comfortable beds and puffy pillows for a great night rest after a long day of tours and/or excursions, great layouts and elegance throughout the entire premises. The food? Not to good, portions are very minimal and overpriced. The cocktails and staff at the bar are very courteous and friendly- especially Javier & Edward. Definitely a place to relax and enjoy a stres free vacation.

Posted by , from m on Jul 22, 2017

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Comment from Hotel Management

Aug 12, 2017 by Guest Relations Manager

Dear Martha: Thank you for sharing your experience at the El Mangroove, Autograph Collection. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Sincerely, Andrea Arroyo Guest Relations Manager

5 out of 5

It provided a lovely & relaxing end to our trip.

Pros: The beach front restaurant was delightful. The staff was very considerate.
Cons: Better maintenance of the beach would be our only suggestion.
Location: We were there for less than one day & never ventured off of the property.
It was a delightful setting to conclude our visit to Costa Rica. The facility was excellent. The beach, however, was disappointing. It sits in a bay so there was no surf. The black sand was different than anything I'd experienced before but wasn't displeasing. The beach wasn't well maintained, however, and that was a surprise.

Posted by , from Fort Worth, Texas on Jan 30, 2016

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4 out of 5

Wonderful stay - almost 5 stars

Pros: Staff and location; property is great too
Cons: Food
Location: Shopping in Coco Beach and lots of activities nearby- ATV, zipline, nature walks, and many more.
We just returned from a week long family vacation in Costa Rica (family of 4 - 2 adults and twin boys 9yr old). We chose El Mangroove based on the reviews and the location of the property. We have traveled to many 4 and 5 star resorts in Mexico and Caribbean so we have a good point of reference. We paid for room only and did not go with the All Inclusive which was priced very high. It cost us about $150/ day for food (4 people), no alcohol. Continental breakfast was included in room price. STAFF (5): Amazing! Professional and genuinely friendly. Everyone made sure we were taken care of and having a great time. LOCATION (5): Only 15min from the airport. Secluded but only a few min from Coco beach and other busier locations. BEACH (4): This is not the blue Caribbean beach but the water is clear and very calm, almost like a lake. It is safe to swim which is perfect especially for those with kids. FOOD (3): This was for us a disappointment as we expected more based on the reviews. Breakfast was great- many options of pastries, fresh fruits and some hot items. Lunch and dinner were more problematic. There are 2 restaurants- one open for lunch and one for dinner. Very limited menu so by our 4th day we were running out of options and getting bored with the same menu items. Many items were very fancy and complicated dishes which did not match the Zen feel of the hotel. However, everything was fresh and well presented. Room service was quick and with larger menu but

Posted by , from California, USA on Aug 20, 2015

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About the El Mangroove Papagayo, Autograph Collection

Location Papagayo Bay, Papagayo, Guanacaste 50503

All-inclusive Details

All-inclusive room rates at El Mangroove Papagayo, Autograph Collection are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at El Mangroove Papagayo, Autograph Collection are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. El Mangroove Papagayo, Autograph Collection offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge and a beach bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 4844 square feet (450 square meters) and includes a conference center. A fitness center, a terrace, and tour/ticket assistance are also featured at the luxury El Mangroove Papagayo, Autograph Collection. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This 4.5-star Papagayo hotel is smoke free.

  • 85 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 4844 sq ft of conference space
  • 450 sq m of conference space
  • Deli
  • Supervised kid's activities (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

El Mangroove Papagayo, Autograph Collection offers 85 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Accommodations offer separate living rooms. Beds feature premium bedding. A pillow menu is available. 42-inch plasma televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Living room
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Plasma television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Makoko - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Matiss - This beachfront restaurant serves lunch only. Guests can enjoy drinks at the bar.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Beach yoga on site
  • Fishing on site
  • Rafting nearby
  • Boat tours on site
  • Scuba diving on site
  • Surfing/boogie boarding nearby
  • Mountain biking nearby
  • Kayaking nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Bearth Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna.

The spa is open daily.

  • Sauna in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 30 per accommodation, per night

The resort fee includes:

  • Bicycle storage
  • Internet access
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 20.00 and USD 20.00 per person (approximately)
  • Airport shuttle fee: USD 65.00 per room (roundtrip)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Mangroove Papagayo, Autograph Collection Hotel
  • El Mangroove Hotel
  • El Mangroove Hotel Papagayo
  • El Mangroove Papagayo
  • El Mangroove Autograph Collection Hotel Papagayo
  • El Mangroove Papagayo, Autograph Collection Papagayo
  • El Mangroove Papagayo, Autograph Collection Hotel Papagayo

You should know

  • El Mangroove Papagayo, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.