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"Service from Dial 9-Reception was poor. Restaurants could improve their set of predetermined dishes. " More

By a verified traveler on Mon 10 Oct 2022

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Hotel Description

All-inclusive beachfront property with 3 outdoor pools

On the beach

Within a 5-minute walk of this Sardinal property, you'll find Nicoya Peninsula and Diamante Eco Adventure Park. Also, Playa Matapalo is within half a mile (1 km) and Haras del Mar Equestrian Center is within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Enjoy a day at the beach snorkeling, or relax with sun loungers. Bring the family and enjoy the children's pool, waterslide, and playground.

Double Room (U)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$238* Per night/room Dec 7 - Dec 8

Family Room (U)

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Superior Room (B2C-US)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms (L)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite (L)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Jetted Tub, Ocean View (U)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Riu Guanacaste - All Inclusive ratings based on 24 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Riu Guanacaste - All Inclusive

Everyone (8) Couples (7) Family (8)
2 out of 5
This resort is like 2-star rooms on a 4-star property with 2-star service. The rooms are very dated. Similar in comfort to a LaQuinta. Definitely not what you’d expect of a 4-star resort. The grounds are well maintained and met my expectations. The restaurants were very poor quality. We had much better food off property during our excursions. The pool is shallow, but otherwise ok. The pool bar is the highlight of their service. Small tips for the bar staff yielded excellent results. The beach area is pretty enough, though I did not get in the water. Overall I regret staying at the Riu Guanacaste. I considered switching to the Riu Palace, but we opted out after speaking with people that were staying there since it didn’t sound much better. Evenings are very noisy. Not recommend for a relaxing vacation. We will avoid all Riu properties in the future. Staying here put a stain on an otherwise wonderful vacation. The Costa Rican people are amazing.

Posted by on Nov 24, 2022

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2 out of 5
I didn't like that the alcohol in the room and at the bars were cheap. Rooms were not as described at time of booking. Restaurant were not on reservation and was limited. The time of bars opening was late only one bar open 24hrs which was not right for a High-end resort.

Posted by on Oct 12, 2022

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4 out of 5
Service from Dial 9-Reception was poor. Restaurants could improve their set of predetermined dishes.

Posted by , from HEREDIA on Oct 10, 2022

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1 out of 5
This hotel is old, the property need upgrade everything look updated. The food is terrible and nasty. Staff is ok but they need to be more efficient i see people touching the food without gloves that was really disgusting. The only good thingd here was the drinks. Everything else was bad. The room look very old and nasty.

Posted by on Aug 20, 2022

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5 out of 5

Posted by , from pomona on Aug 17, 2022

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3 out of 5
The property was beautiful. The staff is great. The rooms are hot and the beds were small and mattresses are very hard.

Posted by on Jul 27, 2022

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4 out of 5
More baby changing tables needed in restrooms.

Posted by on Jul 24, 2022

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5 out of 5
We Had A Fantastic Time. Every one was friendly and helpful.

Posted by on Jul 9, 2022

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1 out of 5
The property is not adult only, the staff is not helpful and we felt completely misled on what we got.

Posted by on Jun 7, 2022

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5 out of 5
we had a simple room, nothing fancy but the hotel was nice and the beach was great. I would definitely stay again.

Posted by , from Newbury Park on Jun 5, 2022

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About the Riu Guanacaste - All Inclusive

Location Sardinal de Carrillo, Sardinal, Guanacaste

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • In-room minibar (all beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling
  • Windsurfing

Land activities
  • Volleyball

Entertainment

  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances
  • Theme parties

Not included

  • Motorized water sports
  • Sailboats
  • Scuba-diving excursions
  • Snorkeling excursions
  • Surcharge for premium or imported alcoholic beverages
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite nightclubs included
  • Windsurfing included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Surcharge for premium or imported non-alcoholic beverages
  • Volleyball included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Sailboats not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • All meals included
  • Surcharge for premium or imported alcoholic beverages
  • Minibar (all beverages included)
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included
  • All non-motorized water sports included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Riu Guanacaste - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Riu Guanacaste - All Inclusive, you'll find a full-service spa, a complimentary water park, and 3 outdoor swimming pools. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi. A children's pool, a health club, and a nightclub are also featured at the family-friendly Riu Guanacaste - All Inclusive. Self parking is free. This 4-star Sardinal property is smoke free.

  • 1 building
  • 701 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 5 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 3
  • Children's pool
  • Waterslide
  • Free WiFi
  • Indoor tennis courts - 1
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Guanacaste - All Inclusive offers 701 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sardinal property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Satellite channels
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Liberia - Overlooking the ocean and pool, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Furama - This restaurant specializes in Asian cuisine and serves dinner only.

La Toscana - This restaurant specializes in Italian cuisine and serves dinner only.

Tucan - This restaurant specializes in international cuisine and serves dinner only.

Ocotal Steak House - This poolside restaurant serves dinner only. Reservations are required.

Nearby Activities

An indoor tennis court, a health club, and a complimentary water park with waterslides are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Ziplining nearby
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Spa Services

Renova Spa has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Guanacaste - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Hotel Names

  • All Inclusive Guanacaste
  • Guanacaste All Inclusive
  • Guanacaste Riu
  • Riu Guanacaste
  • Riu Guanacaste All Inclusive
  • Riu Guanacaste All Inclusive El Ocotal
  • Riu Guanacaste El Ocotal
  • Hotel Riu Guanacaste All Inclusive El Ocotal
  • Hotel Riu Guanacaste All Inclusive
  • Riu Guanacaste All Inclusive All-inclusive property El Ocotal
  • Riu Guanacaste All Inclusive All-inclusive property
  • Riu Guanacaste Inclusive Ocot
  • Riu Guanacaste All Inclusive
  • Riu Guanacaste - All Inclusive Sardinal
  • Riu Guanacaste - All Inclusive All-inclusive property
  • Riu Guanacaste - All Inclusive All-inclusive property Sardinal

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.