Hotel Riu Palace Costa Rica - All Inclusive

4.0 star property
4-star beachfront property near Ocotal Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Costa Rica - All Inclusive

Aerial view
Creator video
4 outdoor pools, pool umbrellas, sun loungers
Hot tub, steam room, body scrubs, facials
Buffet

Reviews

8.0 out of 10
Very good

Popular amenities

  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Playa Matapalo- Sardinal, Carrillo, Sardinal, Guanacaste
  • Place, Playa Matapalo
    ‪6 min walk‬
  • Place, Diamante Eco Adventure Park
    ‪6 min walk‬
  • Place, Coco Beach
  • Airport, Liberia (LIR-Daniel Oduber Intl.)

Room options

Suite Superior with Ocean View

  • 785 sq ft
  • Sleeps 2

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(57 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior (L))

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, U)

7.0 out of 10
Good
(18 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Standard | E)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

8.0 out of 10
Very good
(146 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (U)

8.8 out of 10
Excellent
(5 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (U)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms (B2C-US)

  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (L)

  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, Ocean View (L)

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (L)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (C)

7.4 out of 10
Good
(18 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, C)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Ocean View (E)

  • 786 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (C)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite (Jacuzzi | C)

  • 786 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

7.0 out of 10
Good
(4 reviews)
  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Tropical View, B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (B2C-CA)

  • 785 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite (Jacuzzi | B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, U)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, C)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Tropical View, B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Tropical View, B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (L))

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Suite, 2 Bedrooms (E)

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (E)

  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior (E))

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite Junior with Garden View

  • 430 sq ft
  • Sleeps 4

Room Superior

  • 430 sq ft
  • Sleeps 4

Suite Junior with Sea View

  • 430 sq ft
  • Sleeps 4

Family Suite -5 guests-

  • 785 sq ft
  • Sleeps 5

About the neighborhood

El Ocotal

On the beach.Stay at this Sardinal property and you'll be within half a mile (1 km) of Playa Matapalo and 2 miles (3 km) of Diamante Eco Adventure Park. Haras del Mar Equestrian Center is within 3 miles (5 km) and Danta Beach is within 9 miles (15 km).

What's nearby

  • Playa Matapalo - 6 min walk - 0.4 miles
  • Diamante Eco Adventure Park - 6 min walk - 0.4 miles

Getting around

  • Daniel Oduber Intl. Airport (LIR) - 53 min drive

Restaurants

  • ‪Restaurante Ocotal - ‬9 min walk
  • ‪Coconut Pool Bar - ‬8 min walk
  • ‪Restaurante La Toscana - ‬9 min walk
  • ‪Restaurante Arenal - ‬9 min walk
  • ‪Restaurante Papagayo - ‬6 min walk

About this property

Hotel Riu Palace Costa Rica - All Inclusive

4-star beachfront property near Ocotal Beach
Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Riu Palace Costa Rica - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a 24-hour fitness center are also featured at the family-friendly Hotel Riu Palace Costa Rica - All Inclusive. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Sardinal property.

  • 1 building
  • 538 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Built in 2012
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Costa Rica - All Inclusive offers 538 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Sardinal property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a hot tub and a steam room. Guests under 17 years old are not allowed in the spa.

Similar properties

Property amenities

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Living room
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Kayaking
  • Nightclub
  • Playground
  • Sauna
  • Snorkeling
  • Steam room
  • Tennis
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Rica - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Costa Rica Hotel Riu
Costa Rica Hotel Riu Palace
Costa Rica Palace
Hotel Riu
Hotel Riu Costa Rica
Hotel Riu Costa Rica All Inclusive
Hotel Riu Palace
Hotel Riu Palace Costa Rica All Inclusive
Palace Costa Rica
Hotel Riu Palace Costa Rica All Inclusive El Ocotal
Riu Palace Costa Rica El Ocotal
Riu Palace Costa Rica
Riu Palace Costa Rica All Inclusive El Ocotal
Riu Costa Rica Inclusive Ocot
Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica All Inclusive
Hotel Riu Palace Costa Rica - All Inclusive Sardinal

Frequently asked questions

How close is Hotel Riu Palace Costa Rica - All Inclusive to the airport?

Hotel Riu Palace Costa Rica - All Inclusive is 21 mi (53-min drive) away from the Daniel Oduber Intl. Airport (LIR) airport, the closest popular airport to the property.

Does Hotel Riu Palace Costa Rica - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Costa Rica - All Inclusive.

How close is Hotel Riu Palace Costa Rica - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Costa Rica - All Inclusive offer free breakfast?

Hotel Riu Palace Costa Rica - All Inclusive offers free buffet breakfast every day from 7 AM to 10:30 AM.

Is there a casino at Hotel Riu Palace Costa Rica - All Inclusive?

No, there is no casino at this property, but El Coco Casino (29-min drive) is nearby.

What time is check-in at Hotel Riu Palace Costa Rica - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel Riu Palace Costa Rica - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Costa Rica - All Inclusive have a pool?

Hotel Riu Palace Costa Rica - All Inclusive features 4 outdoor pools and a children's pool.

Does Hotel Riu Palace Costa Rica - All Inclusive have a restaurant?

Yes, there are 4 restaurants on site.

Does Hotel Riu Palace Costa Rica - All Inclusive have a spa?

Pamper yourself with a day at Renova Spa, where you can enjoy facials, body scrubs, and massages.

How close is Hotel Riu Palace Costa Rica - All Inclusive to downtown Sardinal?

Hotel Riu Palace Costa Rica - All Inclusive is 2 mi away from El Ocotal.

Hotel Riu Palace Costa Rica - All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 641 out of 1370 reviews
Rating 8 - Good. 327 out of 1370 reviews
Rating 6 - Okay. 216 out of 1370 reviews
Rating 4 - Poor. 100 out of 1370 reviews
Rating 2 - Terrible. 86 out of 1370 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stravenky

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room can use some upgrades.. sheets was changed once, beds are not the best.
Stayed 6 nights in Dec 2025

2/10 Terrible

Albert

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities, property conditions & facilities
Hotel is way overdue for a renovation. We had a wedding here and almost every room our party stayed in required a complaint for maintenance. 8 out of 12 rooms had issues. Showers broken, air conditioning broken, room keys failing numerous times, tvs broken, a colony of ants in one room, and a few nasty moldy looking beds. Reported the issues and were told maintenance would come fix everything. No one ever showed up. They also refused to exchange rooms. We had 5 people sick from the food. Restaurants were hard to get into and did not take reservations. If you were not in line at 5:15-5:30 you likely were eating at the buffet. Food was subpar even for an RIU(4th I’ve stayed at). We also had to corner the wedding coordinator to get things lined out because he kept canceling our meetings. After that he did great, wedding went perfectly. Have been to 10 all inclusive resorts now and as far as the building, food, and service this one was by far the worst. The grounds, location, and beach were awesome. The Riu Guancaste next door looked to be much better. Will definitely come back to Costa Rica but will not be visiting the RIU Palace.
Stayed 5 nights in Jan 2026

8/10 Good

Vanessa

Stayed 7 nights in Dec 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff very professional, food was an 8/10 overall great stay
Stayed 4 nights in Nov 2025

10/10 Excellent

John Anthony

Liked: Cleanliness
Stayed 6 nights in Nov 2025

10/10 Excellent

John Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Vacation
Stayed 6 nights in Nov 2025

4/10 Poor

Eduardo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Felicia Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time here. The staff were all so friendly and welcoming. We enjoyed the shows, food, and the amenities. This was such a gorgeous location and I can honestly say we never ran out of things to do. Everyday was so much fun and such a unique experience. Thank you to the fabulous team that made this vacation so memorable. We definitely recommend this resort to anyone!
Stayed 5 nights in Oct 2025

10/10 Excellent

Keith L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome all around perfect trip
Stayed 3 nights in Oct 2025

10/10 Excellent

Afshin, Woodland Hills

My recent stay at the Hotel Riu Palace Costa Rica, nestled right on the beautiful Playa Matapalo, was truly fantastic. The all-inclusive experience here is top-notch, delivering both luxury and a wonderfully relaxing atmosphere with incredible value. The all-inclusive concept is seamless. It was fantastic knowing everything was taken care of, from the wide variety of dining options to the drinks by the pool. The thoughtful minibar service was a great included perk—having the refrigerator stocked with several bottles of liquor and a selection of refreshing beers made the stay feel truly premium and convenient without any extra charge. The room accommodations exceeded expectations. I especially loved the jacuzzi in the room, which was the perfect way to unwind after a day in the Costa Rican sun. Dining was a highlight, and while the resort offers several great all-inclusive options, the Italian restaurant was definitely my favorite! The food quality and service there were exceptional, making for a memorable dinner experience. Beyond the food and the stunning location, the staff made all the difference. Everyone I encountered was incredibly nice and helpful, contributing to a warm and welcoming environment throughout the resort. For a great blend of beautiful beachfront, outstanding service, luxury amenities, and unbeatable all-inclusive value in Guanacaste, I highly recommend the Hotel Riu Palace Costa Rica.
Stayed 4 nights in Aug 2025

10/10 Excellent

LAURA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff kept up with the hallways when it rained to keep them dry and safe, good food
Stayed 10 nights in Oct 2025

10/10 Excellent

Silvia, Granada Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Medardo E

Liked: Cleanliness, amenities
Very good
Stayed 6 nights in Oct 2025

10/10 Excellent

Amanda

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only complaints i would have was the issue with our room keys and the food. We had to go down every day, sometimes twice a day to get our keys fixed. They did send maintenance up and they seemed to have fixed the issue. The other complaint would be the food. It is resort food so expectations can't be too high. The staff was amazing, zero complaints about them. Special shout out to Julio, Donovan, and Isac for being extra amazing!
Stayed 7 nights in Oct 2025

6/10 Okay

Ada

Traveled with family
Liked: Staff & service, amenities
Well to be honest the experience was amazing the staff very friendly but rooms need some upgrades with decor its was nice to have all the amenities in the room but the decor was not giving the food was a bit too salty for my taste I have hbp not everything but I would go back it was over all beautiful
Stayed 4 nights in Oct 2025

8/10 Good

Cody

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amazing staff!!
Stayed 7 nights in Oct 2025

10/10 Excellent

Mariela

Stayed 4 nights in Oct 2025

6/10 Okay

Norberto

Liked: Staff & service, property conditions & facilities
Food was not as good as one would expect drinks had like no alcohol
Stayed 7 nights in Oct 2025

10/10 Excellent

Emily

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back to this resort! Our room was nice and clean, although it had a stuffy slightly mildew smell… That might be partly because of the tropical environment? The beds were comfortable and we slept well and the AC worked well, too. The bar staff was amazing! They were extremely friendly and attentive and gave great service and the pools were all nice and clean. The Japanese restaurant was closed when we were there, and the steakhouse was not good at all, but we were very pleasantly surprised with the buffet options every morning and night! The front desk was attentive and responded to our needs promptly… There was an active hornet nest on our balcony that they removed within hours while we were down at the pool! The RIU Fun events were nice, although they never seemed to start on time. During the day while we were hanging out at the pool bar or lounging that didn’t really matter too much, but it would’ve been nice to know that we didn’t need to show up on time to the evening events because we ended up waiting around. Once we figured out that the timing of things went a little late, we adjusted our plans and had a great time!
Stayed 3 nights in Oct 2025

8/10 Good

William Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great and the staff was as well. The howler monkeys serenaded us at night and let us get a glimpse of them chilling in the tree tops while talking a walk on the beach. The fresh fruits and coffee were amazing and we miss that already. It was a great experience and can’t wait to try another RIU resort.
Stayed 4 nights in Oct 2025

2/10 Terrible

Jacqueline

Stayed 7 nights in Sep 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place friendly staff clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is amazing! My second time staying here. Absolutely love the calm location. The entire hotel is very well kept and the festivities are top notch. Food is incredible. Coming back for a third time very soon! Thank you Riu Palace Guanacaste!
Stayed 6 nights in Sep 2025

8/10 Good

Sylvia M, chula vista

Traveled with partner
Liked: Cleanliness, staff & service, amenities
property is dated but kept very clean. Room furniture needs updating, bathroom sinks. Food is just ok at the regular buffet. Best places to eat were the Italian and steak house. No sportsbar to watch a game. The staff work soooo hard everyday and they are very polite and eager to please. They made up for what was lacking
Stayed 7 nights in Oct 2025

10/10 Excellent

Aleksandr

Stayed 5 nights in Oct 2025