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 El Ocotal •1 Room
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Hotel Riu Palace Costa Rica - All Inclusive

4.5-star property
Playa Matapalo- Sardinal, El Ocotal, Guanacaste 1-855-201-7819

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4.0 out of 5
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See all 30 Travelocity Reviews

"The grounds and main areas of the hotel are beautiful! The rooms are spacious. However, cleaniness in the room was a probelm. We had dirty bed line ... " More

By a verified traveler on Fri 20 Jul 2018

Points Of Interest

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Hotel Description

4.5-star beachfront property near Ocotal Beach

Beachside getaway

You'll find Diamante Eco Adventure Park and Haras del Mar Equestrian Center within 3 miles (5 km) of this property. Also within 9 miles (15 km) are Penca Beach and Dantita Beach.

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Enjoy a day at the beach snorkeling, or relax with sun loungers. There's fun for all ages with a children's pool and a playground, and supervised childcare is an added bonus.

Free WiFi, balconies

Featuring conveniences like living rooms and coffee/tea makers, the 538 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include balconies, 24-hour room service, and minibars.

Junior Suite Courtyard View Latam

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms (B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, Ocean View (B2C, Jacuzzi)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, Garden View (B2C)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite Courtyard View Europe

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Junior Suite Ocean View USA

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Riu Palace Costa Rica - All Inclusive ratings based on 30 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Riu Palace Costa Rica - All Inclusive

Everyone (14) Couples (5) Family (7)
5 out of 5
Loved everything, cleanliness, excellence service. very nice personnel staff and waiter, waitresses

Posted by on Oct 11, 2019

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5 out of 5
smelly room ants needs updating bathrooms dirty property was excellent people were friendly and attentive food was great activities people were engaging and nice excersions were amazing animals everywhere beach and sunsets gorgeous

Posted by on Aug 11, 2019

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3 out of 5
The scenery is great! However, the hotel was a disappointment. Our room was not clean and the hotel overall had a cleanliness issue. There are many reviews regarding this issue.

Posted by on Jun 24, 2019

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4 out of 5
Absolutely loved the property and area! The only negative thing I could say is the room had. Terrible smell and not very clean. Other than that, it was great! Loves all the food and staff was excellent

Posted by on Jun 21, 2019

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4 out of 5
Staff was extremely friendly and very helpful. The night entertainment was excellent 3 out of 3 shows. Normally the entertainment is so so this was a very pleasant surprise. Pool crew was fun as well. Luiz and Adrianna were sweethearts. Both had smiles on their faces always and really seem to enjoy their jobs. Great jobs guys. Food was outstanding and this includes restaurants and buffet. We were all very pleased. Hats off to the Costa Rica RIU for going green and protecting the environment. I loved that they are no longer using plastic straws. The swim up bar pool was small as compared to the many RIUs we’ve stayed at before. This was disappointing. All in all we had a great vacay and there were 11 of us. We’ll be staying the the RIUs again.

Posted by , from New York, USA on May 14, 2019

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1 out of 5
Pretty scenery Poor service Too many flies Too many bees at pool Room smelled

Posted by on May 6, 2019

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5 out of 5
Property was great. A bus to the airport would have been nice. Food was great. Staff was super helpful.

Posted by on Apr 28, 2019

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5 out of 5
Staff was fantastic. Food service was excellent. Very clean and everyone was very nice and extremely helpful

Posted by on Apr 28, 2019

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5 out of 5
The entire resort was beautiful. The staff at the Palace was great. They were always helpful and friendly.

Posted by on Apr 11, 2019

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5 out of 5
Everyone was so friendly and helpful at the resort. The food was great. The property is beautiful and very well kept up

Posted by on Mar 25, 2019

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About the Hotel Riu Palace Costa Rica - All Inclusive

Location Playa Matapalo- Sardinal, El Ocotal, Guanacaste

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours (limited menu)
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
Water activities

  • Kayaking
  • Rowing/canoeing
  • Surfing/boogie boarding

Not included

  • Surcharge for room service
  • Gratuities

  • Kayaking included
  • Rowing/canoeing included
  • Surfing/boogie boarding included
  • Buffet and à la carte dining
  • Additional gratuities accepted
  • Gratuities not included
  • All food and beverages included
  • Limited meals offered through room service
  • All available beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Surcharge for room service
  • Room service during certain hours

Property Features

Hotel Riu Palace Costa Rica - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Hotel Riu Palace Costa Rica - All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a sauna, and a 24-hour fitness center. There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. Limo/town car service and a meeting room are available. A children's pool, a nightclub, and a terrace are also featured at the luxury Hotel Riu Palace Costa Rica - All Inclusive. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star El Ocotal property.

  • 1 building
  • 538 guestrooms or units
  • 6 levels
  • 4 dining venues
  • Built in 2012
  • Buffet breakfast (free)
  • Nightclub
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • 1 conference room
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 4
  • Children's pool
  • Separate living room
  • Free WiFi
  • Grocery/convenience store
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Liberia (LIR-Daniel Oduber Intl.) (34.2 km / 21.3 mi)
  • Parking: Free self parking

Room Amenities

Hotel Riu Palace Costa Rica - All Inclusive offers 538 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate living rooms. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Living room
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Shower and tub combination
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Hotel Riu Palace Costa Rica - All Inclusive has 4 restaurants on site.

A complimentary grocery shopping service is offered and 24-hour room service is available.

Nearby Activities

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Playground on site
  • Beach volleyball on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Scuba diving nearby

Spa Services

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include facials and body scrubs. The spa is equipped with a spa tub and a steam room.

Guests under 17 years old are not allowed in the spa.

  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 17
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Costa Rica - All Inclusive

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old.

  • Debit cards not accepted
  • No pets or service animals allowed

Hotel Names

  • Costa Rica Hotel Riu
  • Costa Rica Hotel Riu Palace
  • Costa Rica Palace
  • Hotel Riu
  • Hotel Riu Costa Rica
  • Hotel Riu Costa Rica All Inclusive
  • Hotel Riu Palace
  • Hotel Riu Palace Costa Rica All Inclusive
  • Palace Costa Rica
  • Hotel Riu Palace Costa Rica All Inclusive El Ocotal
  • Riu Palace Costa Rica El Ocotal
  • Riu Palace Costa Rica
  • Riu Palace Costa Rica All Inclusive El Ocotal
  • Riu Costa Rica Inclusive Ocot
  • Hotel Riu Palace Costa Rica - All Inclusive El Ocotal

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Promotions

Golf Offer


Book a stay in any room or rate category for travel now-December 23, 2019 and receive round trip golf course transportation to Vista Ridge Golf & Country Club, use of a golf cart, 18 hole golf round, golf club rental, complimentary bottled water with cooler rental, fresh towel, and use resort style pool before or after round of golf.


Full details at check-in. Guests must contact the property in advance to arrange tee time; contact information is provided on the booking confirmation email. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

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Most Popular

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.