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5.0 out of 5

"This property is paradise. The staff were amazing, super accommodating and friendly. We were so happy with our stay at Andaz. The only knock is the hi ... " More

By a verified traveler on Mon 12 Aug 2019

Hotel Description

4.5-star beachfront resort near Marina Papagayo

Beachfront retreat

You'll be within half a mile (1 km) of Marina Papagayo and 25 miles (40 km) of Playa Hermosa. Rincón de la Vieja Volcano National Park is also in the region.

Poolside dining

This smoke-free resort features a full-service spa, a marina, and 4 restaurants. Dine at the beachfront restaurant and relax with beach umbrellas. Bring the family and enjoy the free kid's club, children's pool, and playground.

Free WiFi, iPod docks

The 153 guestrooms feature free WiFi, Smart TVs with cable channels, and thoughtful touches like minibars (stocked with some free items) and bathrobes. Other amenities include furnished balconies, iPod docks, and 24-hour room service.

Suite (Andaz, Large)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (Partial Bay View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Andaz, Suite, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Andaz Costa Rica Resort at Peninsula Papagayo-a concept by Hyatt ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Andaz Costa Rica Resort at Peninsula Papagayo-a concept by Hyatt

Everyone (2) Couples (1)
5 out of 5
This property is paradise. The staff were amazing, super accommodating and friendly. We were so happy with our stay at Andaz. The only knock is the high price on food. We are definitely coming back to Andaz, probably every two or three years going forward. AMAZING.

Posted by on Aug 12, 2019

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5 out of 5

Beautiful Resort

Pros: Beach amenities, pool
Cons: Front desk service- unresponsive, no follow through
Location: pool, beach, snorkel, kayak, jet ski
This is a beautiful luxury resort. We love the included beach activities and the decor was great! We also got to see a lot of wildlife. Be aware that you are very limited on food choices because you are at least 30 minutes from town and there is no business center (not that I minded).

Posted by , from Denver, CO on Aug 10, 2017

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5 out of 5

What an experience

Pros: The staff make the place
Cons: More variety in the main restaurant.
Great facilities and an incredible staff. I cannot say enough to recommend this resort. My husband and our 2 daughters had a wonderful trip.

Posted by , from Houston on Jul 2, 2015

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About the Andaz Costa Rica Resort at Peninsula Papagayo-a concept by Hyatt

Location Peninsula Papagayo, Papagayo, Guanacaste 50104

Renovations + Closures

This property is closed from March 26 2020 to November 13 2020 (dates subject to change).

All-inclusive Details

All-inclusive room rates at Andaz Costa Rica Resort at Peninsula Papagayo-a concept by Hyatt are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Andaz Costa Rica Resort at Peninsula Papagayo-a concept by Hyatt are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Enjoy the free beach club on site and umbrellas for a relaxing day at the beach. At Andaz Costa Rica Resort at Peninsula Papagayo-a concept by Hyatt you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces. This luxury resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. This 4.5-star Papagayo resort is smoke free.

  • 153 guestrooms or units
  • 3 levels
  • 7 buildings
  • 4 dining venues
  • 2 bars by the pool
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 2013
  • Bar or lounge
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Daniel Oduber Intl. Airport (LIR) (31.5 km / 19.6 mi)
  • Property shuttles: Free beach shuttle; airport shuttle

Room Amenities

Andaz Costa Rica Resort at Peninsula Papagayo-a concept by Hyatt offers 153 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars (stocked with some free items). Rooms open to furnished balconies. Beds feature premium bedding. 42-inch Smart televisions come with cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Private balcony (furnished)
  • Stocked minibar (select free items)
  • IPod dock
  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Rio Bhongo Restaurant - This poolside restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Ostra Seafood Restaurant - This poolside restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Chao Pescao Restaurant - Overlooking the garden, this tapas bar serves dinner only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Andaz Beach House - This beachfront restaurant serves brunch and lunch. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a steam room, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Free bicycles on site
  • Fishing on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Tennis lessons on site
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Hot springs nearby
  • Mountain biking on site
  • Ziplining nearby
  • Playground on site
  • Rafting nearby
  • Ecotours nearby
  • Boat tours on site
  • Scuba diving on site
  • Golf lessons available nearby
  • Sailing nearby

Spa Services

Onda has 9 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 226 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 50 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.Individually-wrapped food options are available through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Contactless food service / room service is available
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 12 percent of room rate

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Internet access
  • In-room safe
  • In-room coffee
  • Self parking
  • Parking
  • Housekeeping

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 40 per person (approximately)
  • Pet fee: USD 226 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Andaz Papagayo
  • Andaz Papagayo Peninsula
  • Andaz Peninsula
  • Andaz Peninsula Hotel
  • Andaz Peninsula Hotel Papagayo
  • Andaz Peninsula Papagayo
  • Papagayo Andaz
  • Andaz Papagayo Resort concept Hyatt
  • Andaz Resort concept Hyatt
  • Andaz Papagayo concept Hyatt

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Andaz Costa Rica Resort at Peninsula Papagayo-a concept by Hyatt is listed in the 2014 Condé Nast Traveler Top 100 List.

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.