"When I got there staff was friendly and curtsies, when I went to my room the room was used or had been occupied by another guest. When I went down to ... " More
In shopping district
Stay at this Ciudad Juarez hotel and you'll be within 2 miles (3 km) of American Consulate and 9 miles (15 km) of El Paso Museum of Art. Also within 9 miles (15 km) are El Paso Museum of History and El Paso Zoo.
Business services
This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 9 conference rooms, as well as the business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy perks like free self parking.
Mar 11, 2022 by Ivette N.
Estimada Huésped, gracias por tomarse el tiempo en hacernos llegar nuestras areas que requieren atencion, estaré revisando con el personal de Recepción la calidez y el seguimiento debido para que este tipo de detalles no afecten el placer de su estancia con nosotros. Seguimos a sus ordenes !
Aug 12, 2019 by Ivette N.
Thank you for the time you took to feedback us. We started and intensive training program focused on service, and a/c maintenance. We would like to have the opportunity to serve you again.
Jun 4, 2019 by Itzel gonzález
Thanks for staying with us. We appreciate your feedback!
Real Inn Ciudad Juárez offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. There are 9 meeting rooms available. A terrace, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Real Inn Ciudad Juárez. Self parking is free. This 4-star Ciudad Juarez hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Free self parking
Real Inn Ciudad Juárez offers 146 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to noon.
Stock Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Bar - Onsite bar. Open select days.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a health club.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests. Individually-wrapped food options are available through room service.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.