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"The room service was not to clean, they do not change your linenes until the your 7th night stay? never stayed at a hotel where they take that long to ... " More

By a verified traveler on Thu 17 Oct 2019

Hotel Description

3-star aparthotel near American Consulate

In shopping district

Within a 10-minute walk of the aparthotel, you'll find American Consulate and Plaza Las Misiones. Also, Star Medica Hospital Ciudad Juarez2 is within half a mile (1 km) and La Rodadora Espacio Interactivo is within 2 miles (3 km).

Outdoor pool

This aparthotel features an outdoor pool and a 24-hour fitness center. Business travelers can take advantage of the free WiFi in public areas. Laundry facilities are provided for your convenience.

Kitchenettes, LCD TVs

The 123 apartments feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as LCD TVs with satellite channels. Free long-distance calls, free local calls, and showers are also available. Weekly housekeeping is available.

Suite, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Suites Ciudad Juarez Consulado ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Extended Suites Ciudad Juarez Consulado

Everyone (7) Couples (2) Family (3)
3 out of 5
The room service was not to clean, they do not change your linenes until the your 7th night stay? never stayed at a hotel where they take that long to change your linens. When they did come do room service only surfaces were cleaned and garbage taken out the floors were still dirty the shower was never washed nor the sink. Other than that our stay was good I just think the room service should take it to the next level.

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 17, 2019 by JR

Dear Guest, Thank you for your preference. We appreciate your comments. About cleanliness we would like to share that our commitment with the environment as well as our focus on extended stays are reflected in our cleanliness standards , that’s why daily we make the bed and take out the trash, and at the 7th day of the stay, the room is deeply cleaned including floors, kitchenette, towels and sheets replacement. We appreciate your comments and we hope you to let us receive you again. Regards, Extended Suites.

3 out of 5

Posted by on Sep 1, 2019

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Comment from Hotel Management

Sep 2, 2019 by JR

Estimado huésped. Su evaluación es muy importante para nosotros, agradecemos mucho su preferencia. Reciba un cordial saludo a nombre de Extended Suites.

5 out of 5

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 19, 2019 by JR

Estimado huésped, Nos complace saber que ha disfrutado su estancia con nosotros. Agradecemos sus comentarios y esperamos poder recibirlo nuevamente. Reciba un cordial saludo a nombre de Extended Suites.

5 out of 5
i made a reservation for May 20-27th but we have extended it to this Friday they 30th. We arrived at 6am in the 20th and the staff let us check in that early. (Check in is at 3pm) Super clean, love that rooms came with a kitchen since I had to freeze my breastmilk. Washer and dryer, and they have pots, pans, knives, blenders and other things available to use. If you need to print something out they do it for you. They also have a little market which came in handy when we wanted a small snack. No one can come in unless they are guest since they have to swipe their room key. Staff was super friendly and answered all Would highly recommend this hotel.

Posted by on May 29, 2019

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Comment from Hotel Management

Jun 5, 2019 by JR

Dear guest. We are glad to know you enjoyed your stay with us. Thank you for your preference and we hope you to les us receive you again. Our bests regards.

5 out of 5
Building and services it's excellent. I’m recommended

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by Claudia Maya

Good afternoon; We appreciate the preference and comment, help us improve our services. We send a warm greeting on behalf of the Extended Suites team!

4 out of 5
It was a nice decent hotel. A 5 minute walk from the consulate and where you do the medical exam and finger prints. Staff seem very friendly. Was quiet and clean. Only thing I didn’t like was only coffee to go with the bread and fruit for breakfast. We had to ask for soaps because they didn’t have any in the room.

Posted by on May 17, 2019

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Comment from Hotel Management

May 20, 2019 by Claudia Maya

Good afternoon; We appreciate the preference and comment, help us improve our services. We send a warm greeting on behalf of the Extended Suites team!

5 out of 5
property was clean and pleasant to stay at I do recommend it

Posted by on Mar 29, 2019

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Comment from Hotel Management

Mar 29, 2019 by Claudia Maya

Good afternoon; We appreciate the preference and comment. It is very important for us to improve our services. We send a cordial greeting !

1 out of 5

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 20, 2019 by Front Desk

We apologize about your experience at this hotel. We´d like to know how to improve for the next time. Your suggestions make us to work at the self-improvement

5 out of 5
Wanted to stay so I could watch the World Cup games at 6am and not wake up family I was visiting but the channels they had did not transmitted the games (6am or 9am). The sink was not letting the water drained, i had to lift the stopper with my fingers to let the water drained. Otherwise, nice and quiet.

Posted by on Jun 25, 2018

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Comment from Hotel Management

Jun 25, 2018 by Claudia

We regret the inconvenience and will pay special attention to this issue.

5 out of 5
Great hotel staff, clean gym and pool. Hotel close to the nearby mall and consulate building.

Posted by , from California on Jan 16, 2018

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Comment from Hotel Management

Jan 17, 2018 by Luis

Thank you for your comments and your rating. Regards!

About the Extended Suites Ciudad Juarez Consulado

Location Ramón Rivera Lara, 8651, Ciudad Juarez, CHIH 32617

Property Features

Extended Suites Ciudad Juarez Consulado offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. The business-friendly Extended Suites Ciudad Juarez Consulado also features laundry facilities and an elevator. This 3-star Ciudad Juarez aparthotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 4 levels
  • Built in 2017
  • Self-service laundry
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Airport: Abraham Gonzalez Intl. Airport (CJS) (8.1 km / 5 mi)

Room Amenities

Extended Suites Ciudad Juarez Consulado offers 123 accommodations with blackout drapes/curtains. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include showers. 42-inch LCD televisions come with satellite channels. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided weekly.

  • In-room kitchenette
  • LCD television
  • Satellite channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Shower
  • Housekeeping (weekly)
  • Long distance calls (free)
  • Local calls (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Saturday: 8:00 AM - 1:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday - Saturday: 8:00 AM - 1:00 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Extended Suites Ciudad Juarez Consulado

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 250 will be collected before check-in.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Extended Suites Ciudad Juarez US Consulate
  • Hotel Extended Suites US Consulate
  • Extended Suites Ciudad Juarez US Consulate
  • Extended Suites Ciudad Juarez Consulado Hotel
  • Extended Suites Consulado Hotel
  • Extended Suites Consulado
  • Hotel Extended Suites Ciudad Juarez Consulado Ciudad Juarez
  • Ciudad Juarez Extended Suites Ciudad Juarez Consulado Hotel
  • Hotel Extended Suites Ciudad Juarez Consulado
  • Extended Suites Ciudad Juarez Consulado Ciudad Juarez
  • Hotel Extended Suites Ciudad Juarez by US Consulate
  • Extended Suites Consulado
  • Extended Suites Ciudad Juarez Consulado Aparthotel
  • Extended Suites Ciudad Juarez Consulado Ciudad Juarez
  • Extended Suites Ciudad Juarez Consulado Aparthotel Ciudad Juarez

You should know

  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Extended Suites Ciudad Juarez Consulado.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.