For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
With a stay at this Ciudad Juarez hotel, you'll be steps from Plaza Las Misiones and Star Medica Hospital Ciudad Juarez2. Also, American Consulate is within half a mile (1 km) and La Rodadora Espacio Interactivo is within 2 miles (3 km).
Free perks
This hotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.
Free WiFi, LCD TVs
The 182 guestrooms have LCD TVs with cable channels and offer free WiFi and room service. Other amenities include coffee/tea makers, free local calls, and hair dryers.
Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones ratings based on 7 Verified Reviews
Review Summary
4.9
out of 5
5.0 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
Everyone (4)Family (2)
5 out of 5
They were polite and helpful. Services were great. Breakfast food was also great.
Posted by a verified traveler on Feb 14, 2020
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Comment from Hotel Management
Feb 14, 2020
by Reservations department
Thank you very much for your comments, in our hotel we work hard to give the best service!
4 out of 5
Posted by a verified traveler on May 7, 2019
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Comment from Hotel Management
May 8, 2019
by Reservations Department
Thank you for staying with us, your opinion is very important!
5 out of 5
Food was good clean room and people are really nice and friendly. Bathroom are great and the cleaning was alsome
Posted by a verified traveler on Apr 25, 2019
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Comment from Hotel Management
May 2, 2019
by Reservations Department
We are glad to know that we have fulfilled your expectations, we hope to serve you again, best regards!
5 out of 5
Posted by a verified traveler on Jan 21, 2019
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Comment from Hotel Management
Feb 12, 2019
by Reservations Department
Thank you for the rating you have given us! Your opinion is very important to us.
5 out of 5
They were very helpful and nice. Very clean room. They let me use the computer and they printed papers for me for free. Breakfast is ok.
Posted by Ivan, from California on Sep 3, 2018
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Comment from Hotel Management
Sep 19, 2018
by La Gerencia
Dear guest,
Thank you so much for your review,
We hope to see you soon,
Sincerely,
Management.
5 out of 5
Professional and clean
Pros:Again,very professional staff. Very clean compared to other hotels, including Holiday Inn's in the U.S.
Cons:Fridges and microwaves would be a great improvement.
Location:Most people come here to either do business with the U.S. Consulate or other professional business. There are a few decent places to eat. The Denny's
What the hotel lacks in amenities, they make up for with the professionalism of the staff. I have stayed in many Holiday Inns but this one was the cleanest by far. The staff was very attentive to our needs. I must compliment the staff that manages the breakfast buffet daily. They do an excellent job! The room was very basic and I would have liked to have had a refrigerator and a microwave. They can have a taxi ready for you in the blink of an eye! There is constant security. The laundry service was ok, not great. The machines do not clean very well and the soap that was provided was cheap. We were in the hotel for two weeks. I felt somewhat safe. I walked to Starbucks, Denny's and Wendy's several times during my stay. It is close to the mall, which is very expensive for the most part but a store called Sanborn's has anything that you may need while here. Overall it was a much better experience than I had expected. They are very professional. They are constantly cleaning. There is a bit of a humidity problem, as my room was developing mildew at the window near the a/c and the unit leaked water. I must have wet every pair of socks that I put on because I kept forgetting and standing in it when I looked out of window.
Posted by Mad , from ATL on Nov 11, 2015
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Comment from Hotel Management
by GM
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.
Sincerely,
Lorenzo R
5 out of 5
customer service
The last time i was here was for a few days during the week of 8/16. I had forgotten some important paperwork in the US and I think the overnight desk manager (*, *) did a great job trying help rectify my situation via fax machine. I mustve called the desk a half dozen times during that morning. He was very polite the whole time and never got upset or had an attitude problem. This was early AM (like 5am).
I am from the Northeast US and its very refreshing to deal with people that seem to genuinely care if and when you need help.
The free lobby internet is great to because they have a laser printer.
Posted by a verified traveler on Aug 28, 2010
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About the Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones
This property is undergoing renovations from 01 January 2020 to 30 June 2020 (completion date subject to change).
The following facilities will be closed from 18 March 2020 to 30 June 2020 (dates subject to change):
Fitness facilities
Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
Property Features
Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. Event space at this hotel measures 54 square feet (5 square meters). The business-friendly Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones also features tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. This Ciudad Juarez hotel is smoke free.
1 building
182 guestrooms or units
7 levels
54 sq ft of conference space
5 sq m of conference space
Continental breakfast (free)
Business facilities
Self-service laundry
Front desk (24 hours)
Tour and ticket information
Newspapers in lobby (free)
Elevator
No smoking on site
Family Friendly Amenities
Family property
Outdoor pool
Free WiFi
Laundry facilities
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) (9.1 km / 5.6 mi)
Parking: Free self parking
Room Amenities
Holiday Inn Express Hotel & Suites Cd. Juarez - Las Misiones offers 182 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Coffee maker
Shower
Housekeeping (daily)
Local calls (free)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Desk
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
Guests are served free continental breakfast.
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Assistive listening devices available
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
No rollaway/extra beds available
No cribs (infant beds) available
Number of children who can stay free - 2
Hotel Names
Holiday Inn Express Cd. Juarez Las Misiones
Holiday Inn Express Hotel Cd. Juarez Las Misiones
Holiday Inn Express Cd. Juarez Las Misiones Ciudad Juarez
Holiday Inn Express Hotel Suites Cd. Juarez Las Misiones
Express Cd Juarez s Misiones
You should know
Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
