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iStay Hotel Ciudad Juarez

3.5 star property
3.5-star hotel near Paso del Norte International Bridge, connected to a shopping center

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Shower, hair dryer, towels
Lobby
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym

Explore the area

View in a map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Place, Plaza de las Americas
    ‪3 min walk‬
  • Place, Paso del Norte Cultural Center
    ‪12 min walk‬
  • Place, Paso del Norte International Bridge
    ‪9 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪33 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(40 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(32 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Ciudad Juárez

Heart of Ciudad Juárez.You'll be steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas with a stay at this Zona Pronaf hotel. Ciudad Juárez Art Museum and Jaime Canales Lira Stadium are also within half a mile (1 km).

What's nearby

  • Plaza de las Americas - 3 min walk - 0.2 miles
  • Paso del Norte Cultural Center - 12 min walk - 0.7 miles
  • Benito Juárez Olympic Stadium - 8 min drive - 3.1 miles
  • Paso del Norte International Bridge - 9 min drive - 2.4 miles
  • American Consulate - 20 min drive - 5.5 miles

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Fiesta Inn - ‬2 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Cafe Veracruzano - ‬10 min walk
  • ‪Applebee's - ‬4 min walk

About this property

iStay Hotel Ciudad Juarez

3.5-star hotel near Paso del Norte International Bridge, connected to a shopping center
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness center. There's a restaurant on site. There's an onsite business center.

WiFi and wired Internet are free in public spaces. The business-friendly iStay Hotel Ciudad Juarez also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

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Krystal Urban Ciudad Juárez by US Consulate
  • Pool
  • Parking included
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The price is $106
Dec 1 - Dec 2
Total with taxes and fees
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Property amenities

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch plasma TV with premium cable channels

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

How close is iStay Hotel Ciudad Juarez to the airport?

IStay Hotel Ciudad Juarez is 8.5 mi (25-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

Does iStay Hotel Ciudad Juarez have an airport shuttle?

Airport shuttle services are not available at iStay Hotel Ciudad Juarez.

Does iStay Hotel Ciudad Juarez offer free breakfast?

Free breakfast isn’t provided at iStay Hotel Ciudad Juarez, but buffet breakfast is offered for a fee of MXN 150 for adults and MXN 100 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at iStay Hotel Ciudad Juarez?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are nearby.

What time is check-in at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Is there free parking at iStay Hotel Ciudad Juarez?

This hotel offers free self parking.

Does iStay Hotel Ciudad Juarez have a pool?

IStay Hotel Ciudad Juarez features an indoor pool.

Does iStay Hotel Ciudad Juarez have a restaurant?

Yes, there is a restaurant on site.

Does iStay Hotel Ciudad Juarez have a spa?

There are no spa services available at this hotel.

How close is iStay Hotel Ciudad Juarez to downtown Ciudad Juárez?

IStay Hotel Ciudad Juarez is 3.6 mi away from Ciudad Juárez.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 715 out of 1154 reviews
Rating 8 - Good. 230 out of 1154 reviews
Rating 6 - Okay. 108 out of 1154 reviews
Rating 4 - Poor. 48 out of 1154 reviews
Rating 2 - Terrible. 53 out of 1154 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Stayed 1 night in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Gabriela

Stayed 1 night in Aug 2025

6/10 Okay

Martín Jazhiel

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Todo muy tranquilo y céntrico pero había cucarachas en la habitación.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gonzalo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

MARIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very clean Hotel

Hotel is very convenient connected to a nice retail store with restaurant, pharmacy, clothing, cigars, DVDs, duty free perfume, gift shop. Shopping mall is across the street. Be careful when crossing street. Cars dont respect people crossing street. I found out the hard way
Stayed 2 nights in Jul 2025

2/10 Terrible

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ralf, McKinney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cheaper alternative in Juarez compared to the hotels across the street. Rooms are good, cooked breakfast and nice seating areas. Good deal for the price, but not a honeymoon destination.
Stayed 3 nights in May 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The elevators needs air condition, the rooms needs attention, dirty floors, the restrooms needs an extractor or ventilation.
Stayed 9 nights in Jul 2025

10/10 Excellent

Francisca

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Miguel

Liked: Amenities
Staff was very welcoming and professional. Room was clean and AC worked correctly.
Stayed 1 night in Jul 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service
Great location service clean. Needs new curtains and some renovating but it's nice and comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

Surruge

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was amazing, hotel staff was friendly. Will stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mariangel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Good location
Stayed 2 nights in Jun 2025

4/10 Poor

Alejandra

Traveled with family
Disliked: Property conditions & facilities
The air conditioner was not working properly. Pillows were hard and the bed were extremely slippery.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Jul 2025

6/10 Okay

Eliseo

Stayed 1 night in Jun 2025

4/10 Poor

victor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motel not a Hotel.

This should be an advertised as a motel not a hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Stevany

Stayed 2 nights in Jun 2025

10/10 Excellent

Belem

Stayed 2 nights in Jun 2025