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iStay Hotel Ciudad Juarez

3.5 star property
3.5-star hotel near Paso del Norte International Bridge, connected to a shopping center
VIP Access

Choose dates to view prices

Photo gallery for iStay Hotel Ciudad Juarez

Breakfast served
Exterior
Lobby
Indoor pool
Shower, hair dryer, towels

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Room service
  • Gym

Explore the area

View in a map
Paseo Triunfo de la Republica 3745, Colonia Circuito Pronaf, Ciudad Juárez, CHIH, 32310
  • Plaza de las Americas
    ‪3 min walk‬
  • Paso del Norte Cultural Center
    ‪12 min walk‬
  • Paso del Norte International Bridge
    ‪4 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Double Room

7.4 out of 10
Good
(13 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room

9.0 out of 10
Wonderful
(10 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, soundproofing, iron/ironing board

Standard Room

8.8 out of 10
Excellent
(39 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, desk, soundproofing, iron/ironing board

Standard Double Room

8.2 out of 10
Very good
(29 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Ciudad Juárez

Heart of Ciudad Juárez.You'll be steps from Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas with a stay at this Zona Pronaf hotel. Ciudad Juárez Art Museum and Jaime Canales Lira Stadium are also within half a mile (1 km).

What's nearby

  • Plaza de las Americas - 3 min walk - 0.2 miles
  • Paso del Norte Cultural Center - 12 min walk - 0.7 miles
  • Benito Juárez Olympic Stadium - 4 min drive - 2.2 miles
  • Paso del Norte International Bridge - 4 min drive - 2.6 miles
  • American Consulate - 10 min drive - 5.5 miles

Getting around

  • El Paso Union Depot - 18 min drive
  • El Paso International Airport (ELP) - 25 min drive

Restaurants

  • ‪Sanborns Ciudad Juárez - ‬2 min walk
  • ‪Burritos Crisostomo - ‬11 min walk
  • ‪Crisostomo - ‬5 min walk
  • ‪Los Arcos - ‬10 min walk
  • ‪Hamsa - ‬8 min walk

About this property

iStay Hotel Ciudad Juarez

3.5-star hotel near Paso del Norte International Bridge, connected to a shopping center
IStay Hotel Ciudad Juarez offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. There's an onsite business center.

WiFi and wired Internet are free in public spaces. The business-friendly iStay Hotel Ciudad Juarez also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3.5-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 146 guestrooms or units
  • 4 levels
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
IStay Hotel Ciudad Juarez offers 146 air-conditioned accommodations with safes and complimentary newspapers. 40-inch plasma televisions come with premium cable channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Similar properties

In-room safe, desk, blackout drapes, soundproofing

Krystal Urban Ciudad Juárez by US Consulate

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,734 reviews
$82 nightly
The price is $91
Oct 4 - Oct 5
Total with taxes and fees
Krystal Urban Ciudad Juárez by US Consulate

Property amenities

Family friendly

  • Babysitting
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 150 for adults and MXN 100 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 40-inch plasma TV with premium cable channels

Bedroom

  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 150 for adults and MXN 100 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel iStay Ciudad Juarez
iStay Ciudad Juarez
iStay Hotel
iStay Hotel Ciudad Juarez
Istay Ciudad Juarez
iStay Hotel Ciudad Juarez Hotel
iStay Hotel Ciudad Juarez Ciudad Juárez
iStay Hotel Ciudad Juarez Hotel Ciudad Juárez

Frequently asked questions

How close is iStay Hotel Ciudad Juarez to the airport?

IStay Hotel Ciudad Juarez is 8.5 mi (25-min drive) away from the El Paso International Airport (ELP) airport, the closest popular airport to the property.

How much does it cost to stay at iStay Hotel Ciudad Juarez?

As of Sep 6, 2025, prices found for a 1-night stay for 2 adults at iStay Hotel Ciudad Juarez on Sep 19, 2025 start from $70.67, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does iStay Hotel Ciudad Juarez have an airport shuttle?

Airport shuttle services are not available at iStay Hotel Ciudad Juarez.

Does iStay Hotel Ciudad Juarez offer free breakfast?

Free breakfast isn’t provided at iStay Hotel Ciudad Juarez, but buffet breakfast is offered for a fee of MXN 150 for adults and MXN 100 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at iStay Hotel Ciudad Juarez?

No, there is no casino at this hotel, but Sunland Park Racetrack and Casino (14-min drive) and Speaking Rock Entertainment Center (18-min drive) are nearby.

What time is check-in at iStay Hotel Ciudad Juarez?

Check-in start time: 3 PM; Check-in end time: 6:00 PM.

Is there free parking at iStay Hotel Ciudad Juarez?

This hotel offers free self parking.

Does iStay Hotel Ciudad Juarez have a pool?

IStay Hotel Ciudad Juarez features an indoor pool.

Does iStay Hotel Ciudad Juarez have a restaurant?

Yes, there is a restaurant on site.

Does iStay Hotel Ciudad Juarez have a spa?

There are no spa services available at this hotel.

How close is iStay Hotel Ciudad Juarez to downtown Ciudad Juárez?

IStay Hotel Ciudad Juarez is 3.6 mi away from Ciudad Juárez.

iStay Hotel Ciudad Juarez Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1089 reviews
Rating 8 - Good. 223 out of 1089 reviews
Rating 6 - Okay. 103 out of 1089 reviews
Rating 4 - Poor. 48 out of 1089 reviews
Rating 2 - Terrible. 50 out of 1089 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Adalberto

Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful personnel very kind and attentive.
Stayed 1 night in Jun 2025

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Nacin

Stayed 2 nights in May 2025

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service
The AC at room temperature as so annoying
Stayed 1 night in Feb 2025

10/10 Excellent

Maria

Stayed 3 nights in May 2025

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fortino

Stayed 3 nights in May 2025

8/10 Good

Edgar

Liked: Cleanliness, amenities
Just a little tune up needed on some rooms. Small details such as showers or outlets loose from the wall. Other than that all good. 11 years staying at this place.
Stayed 2 nights in May 2025

8/10 Good

Homero

Stayed 3 nights in May 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel very quiet nice people and it's close to everything it's been 14 years they go to this hotel and I love it thank you very much for everything that you guys do
Stayed 3 nights in May 2025

4/10 Poor

Jose

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good hotel for our short stay.
Stayed 1 night in May 2025

6/10 Okay

Jimmy

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Damian

Stayed 1 night in May 2025

10/10 Excellent

Elias, Midland

Liked: Property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Jesus, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in May 2025

6/10 Okay

Marlin

Stayed 1 night in Mar 2025

10/10 Excellent

TOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Stayed 3 nights in May 2025

8/10 Good

Manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Buen valor por el precio.

Todo bien.
Stayed 4 nights in May 2025

6/10 Okay

Keila

Stayed 1 night in May 2025

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff fantastic place
Stayed 1 night in Apr 2025

4/10 Poor

judith

Stayed 3 nights in Apr 2025