Skip to main content
Beginning of main content

Enter dates to see availability

"Good hotel great price. Enjoyed my stay. I would highly recommend this hotel " More

By a verified traveler on Wed 03 Jul 2019

Hotel Description

3-star hotel near American Consulate

Near the airport

You'll find La Rodadora Espacio Interactivo and Central Park within a 15-minute walk of this Ciudad Juarez hotel. American Consulate and Star Medica Hospital Ciudad Juarez2 are also within 2 miles (3 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center, laundry service, and free airport drop-off. A restaurant, a 24-hour front desk, and laundry facilities are also provided.

Free Internet, flat-screen TVs

The 120 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include showers and desks.

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$45* Per night/room Apr 12 - Apr 13

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Krazy Super Saver

Bed Count 1 King Bed Maximum Occupancy 4 Max

Krystal Urban Ciudad Juárez by US Consulate ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Krystal Urban Ciudad Juárez by US Consulate

Everyone (4) Family (1)
5 out of 5
Good hotel great price. Enjoyed my stay. I would highly recommend this hotel

Posted by on Jul 3, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 5, 2019 by Gerente de Calidad y Servicio

Thank you, we hope you visit the city very soon

3 out of 5
Bedbug found. Not able to get an airportshuttle. All else was good.

Posted by on Apr 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 10, 2019 by Gerente de Calidad y Servicio

Thanks for your comments

4 out of 5

Posted by on Mar 10, 2019

Was this review helpful to you?
Comment from Hotel Management

Apr 30, 2019 by Gerente de Calidad y Servicio

Gracias!!

2 out of 5

The staff was awesome.

The hotel is rundown. The staff was awesome. The room was perfect size. I dislike the fact that you can't open the window. Made me feel like I was suphocating.. The hotels website says it has a store and vending machines. Not true.. I would stay there again.

Posted by on Dec 13, 2015

Was this review helpful to you?
4 out of 5

Posted by on Dec 13, 2019

Was this review helpful to you?
Comment from Hotel Management

Jan 8, 2020 by Nuria

Gracias por su preferencia. Es un placer atenderle

About the Krystal Urban Ciudad Juárez by US Consulate

Location Av. Tecnologico 3750, Ciudad Juarez, CHIH 32528

Property Features

There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. An area shuttle within 8 km and a shuttle from the hotel to the airport (available 24 hours) are free. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Krystal Urban Ciudad Juárez by US Consulate. Free self parking is available. This 3-star Ciudad Juarez hotel is smoke free.

  • 120 guestrooms or units
  • Dining venue
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Onsite shopping
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.) (6.9 km / 4.3 mi)
  • Property shuttles: Free airport drop-off, area shuttle within 8 km, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Krystal Urban Ciudad Juárez by US Consulate offers 120 accommodations with blackout drapes/curtains. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower
  • Desk
  • Blackout drapes
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available at scheduled times. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered at scheduled time 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Krystal Urban Ciudad Juárez by US Consulate

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No pets or service animals allowed
  • Minimum guest age is 18
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 159 for adults and MXN 80 for children (approximately)
  • Airport shuttle fee: MXN 350 per person (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 10 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Krystal Business Ciudad Juárez
  • Krystal Urban Ciudad Juárez by US Consulate Hotel
  • Krystal Business Hotel Juárez
  • Krystal Business Juárez
  • Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
  • Krystal Urban Ciudad Juárez by US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate
  • Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juarez

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
url importing https://www.travelocity.com/Ciudad-Juarez-Hotels-Krystal-Urban-Ciudad-Juárez-by-US-Consulate.h519715-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.