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"Good hotel great price. Enjoyed my stay. I would highly recommend this hotel " More

By a verified traveler on Wed 03 Jul 2019

Hotel Description

3-star hotel near Star Medica Hospital Ciudad Juarez2

Near the airport

You'll find Star Medica Hospital Ciudad Juarez2 and Plaza Las Misiones within 2 miles (3 km) of this hotel. American Consulate is within 2 miles (3 km) and Cielo Vista Mall is within 12 miles (20 km).

Free shuttle, parking

This hotel features an indoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, flat-screen TVs

The 120 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include rainfall showerheads, free local calls, and hair dryers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$62* Per night/room Jul 1 - Jul 2

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Krystal Urban Ciudad Juárez by US Consulate ratings based on 5 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Krystal Urban Ciudad Juárez by US Consulate

Everyone (4) Family (1)
5 out of 5
Good hotel great price. Enjoyed my stay. I would highly recommend this hotel

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 5, 2019 by Gerente de Calidad y Servicio

Thank you, we hope you visit the city very soon

3 out of 5
Bedbug found. Not able to get an airportshuttle. All else was good.

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 10, 2019 by Gerente de Calidad y Servicio

Thanks for your comments

4 out of 5

Posted by on Mar 10, 2019

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Comment from Hotel Management

Apr 30, 2019 by Gerente de Calidad y Servicio

Gracias!!

2 out of 5

The staff was awesome.

The hotel is rundown. The staff was awesome. The room was perfect size. I dislike the fact that you can't open the window. Made me feel like I was suphocating.. The hotels website says it has a store and vending machines. Not true.. I would stay there again.

Posted by on Dec 13, 2015

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4 out of 5

Posted by on Dec 13, 2019

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Comment from Hotel Management

Jan 8, 2020 by Nuria

Gracias por su preferencia. Es un placer atenderle

About the Krystal Urban Ciudad Juárez by US Consulate

Location Av. Tecnologico 3750, Ciudad Juarez, CHIH 32528

Property Features

Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features concierge services, complimentary newspapers in the lobby, and dry cleaning/laundry services. An area shuttle within 8 kilometers and a shuttle from the hotel to the airport (available 24 hours) are free. Self parking is free. This 3-star Ciudad Juarez hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Abraham Gonzalez Intl. Airport (CJS) (6.9 km / 4.3 mi)
  • Property shuttles: Free airport drop-off and area shuttle within 8 kilometers; airport shuttle
  • Parking: Free self parking

Room Amenities

Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries. This Ciudad Juarez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Krystal Urban Ciudad Juárez by US Consulate has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property offers onsite health screenings for COVID-19. There is no charge for rapid antigen departure screenings for US citizens (up to 2 guests per booking) staying 3 nights or more. PCR screening for COVID-19 is available for a surcharge. Guests should contact the concierge upon arrival to schedule departure health screenings

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets and service animals are not allowed at Krystal Urban Ciudad Juárez by US Consulate

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Minimum guest age is 18
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 230 for adults and MXN 100 for children (approximately)
  • Airport shuttle fee: MXN 350 per person (one-way)
  • Airport shuttle fee per child: MXN 150 (one-way), (up to 10 years old)
  • Early check-in fee: MXN 480 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Krystal Business Ciudad Juárez
  • Krystal Urban Ciudad Juárez by US Consulate Hotel
  • Krystal Business Hotel Juárez
  • Krystal Business Juárez
  • Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
  • Krystal Urban Ciudad Juárez by US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
  • Krystal Urban Ciudad Juárez US Consulate
  • Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juarez

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.