Krystal Urban Ciudad Juárez by US Consulate

Property class: 3
3-star hotel near Plaza Las Misiones

Choose dates to view prices

Photo gallery for Krystal Urban Ciudad Juárez by US Consulate

Lobby sitting area
Lobby sitting area
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Av. Tecnologico 3750, Partido Iglesias, Ciudad Juárez, CHIH, 32528
  • Place, Central Park
    ‪2 min walk‬
  • Place, Plaza Las Misiones
    ‪19 min walk‬
  • Place, American Consulate
    ‪3 min drive‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪8 min drive‬

Room options

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2

Standard Room, 1 King Bed

8.4 out of 10
Very good
(93 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Quadruple Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(93 reviews)
  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Ciudad Juárez

Near the airport.You'll find Plaza Las Misiones and Star Medica Hospital Ciudad Juarez2 within 2 miles (3 km) of this hotel. American Consulate is within 2 miles (3 km) and Cielo Vista Mall is within 12 miles (20 km).

What's nearby

  • Central Park - 2 min walk - 0.1 miles
  • La Rodadora Espacio Interactivo - 7 min walk - 0.4 miles
  • Plaza Las Misiones - 19 min walk - 1.0 mile
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.2 miles
  • American Consulate - 3 min drive - 1.5 miles

Getting around

  • El Paso Union Depot - 32 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 16 min drive

Restaurants

  • ‪El buen sazón - ‬6 min walk
  • ‪Fonda Mis Tias - ‬9 min walk
  • ‪Clasicos - ‬14 min walk
  • ‪Taqueria 70 - ‬19 min walk
  • ‪Toro Quintaco - ‬11 min walk

About this property

Krystal Urban Ciudad Juárez by US Consulate

3-star hotel near Plaza Las Misiones
Krystal Urban Ciudad Juárez by US Consulate offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The business-friendly Krystal Urban Ciudad Juárez by US Consulate also features tour/ticket assistance, concierge services, and laundry facilities. Self parking is free.

This 3-star Ciudad Juárez hotel is smoke free.

  • 1 building
  • 120 guestrooms or units
  • 4 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Krystal Urban Ciudad Juárez by US Consulate offers 120 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Ciudad Juárez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 740 for adults and MXN 740 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 650
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 650

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 740 for adults and MXN 740 for children
  • Early check-in fee: MXN 650 (subject to availability)
  • Late check-out fee: MXN 650 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Business Ciudad Juárez
Krystal Business Hotel Juárez
Krystal Business Juárez
Krystal Urban Ciudad Juárez US Consulate Hotel Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate Ciudad Juarez
Krystal Urban Ciudad Juárez US Consulate
Krystal Urban Ciudad Juárez by US Consulate Hotel
Krystal Urban Ciudad Juárez by US Consulate Ciudad Juárez
Krystal Urban Ciudad Juárez by US Consulate Hotel Ciudad Juárez

Frequently asked questions

How close is Krystal Urban Ciudad Juárez by US Consulate to the airport?

Krystal Urban Ciudad Juárez by US Consulate is 4.4 mi (16-min drive) away from the Ciudad Juarez Intl. Airport (CJS) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Urban Ciudad Juárez by US Consulate?

As of Apr 12, 2026, prices found for a 1-night stay for 2 adults at Krystal Urban Ciudad Juárez by US Consulate on Apr 25, 2026 start from $78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Urban Ciudad Juárez by US Consulate have an airport shuttle?

Airport shuttle services are not available at Krystal Urban Ciudad Juárez by US Consulate.

Does Krystal Urban Ciudad Juárez by US Consulate offer free breakfast?

Free breakfast isn’t provided at Krystal Urban Ciudad Juárez by US Consulate, but buffet breakfast is offered for a fee of MXN 740 for adults and MXN 740 for children. It's available on weekdays from 6:30 AM to 11:00 AM and weekends from 7:00 AM to noon.

Is there a casino at Krystal Urban Ciudad Juárez by US Consulate?

No, there is no casino at this hotel, but Speaking Rock Entertainment Center (12-min drive) and Sunland Park Racetrack and Casino (19-min drive) are nearby.

What time is check-in at Krystal Urban Ciudad Juárez by US Consulate?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in costs MXN 650 (subject to availability).

Is there free parking at Krystal Urban Ciudad Juárez by US Consulate?

This hotel offers free self parking.

Does Krystal Urban Ciudad Juárez by US Consulate have a pool?

Krystal Urban Ciudad Juárez by US Consulate features an indoor pool.

Does Krystal Urban Ciudad Juárez by US Consulate have a restaurant?

Yes, there is a restaurant on site.

Does Krystal Urban Ciudad Juárez by US Consulate have a spa?

There are no spa services available at this hotel.

How close is Krystal Urban Ciudad Juárez by US Consulate to downtown Ciudad Juárez?

Krystal Urban Ciudad Juárez by US Consulate is 0.1 mi away from Ciudad Juárez.

Krystal Urban Ciudad Juárez by US Consulate Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1432 out of 2109 reviews
Rating 8 - Good. 324 out of 2109 reviews
Rating 6 - Okay. 163 out of 2109 reviews
Rating 4 - Poor. 90 out of 2109 reviews
Rating 2 - Terrible. 100 out of 2109 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service!
Stayed 14 nights in Dec 2025

10/10 Excellent

Adrian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Jan 2026

8/10 Good

Raul

Stayed 1 night in Jan 2026

6/10 Okay

Eloy

Stayed 2 nights in Jan 2026

10/10 Excellent

Myrna Judith

Stayed 1 night in Jan 2026

8/10 Good

ALEXANDER

Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Traveled with family
Liked: Cleanliness, amenities
Im divorced and been staying about a year with my son strange and strong circumstance. This place has helped.me my son.out. Its a great place lol .
Stayed 1 night in Jan 2026

10/10 Excellent

Moses

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo bien perfecto el servicio fue excelente y el hotel estaba muy limpio y bonito el lugar estaba muy limpio y con todos sus servicios buenos muchas gracias a los huéspedes y trabajadores de este hotel siempre es un placer estar aquí! Pronto volveremos nuevamente!
Stayed 2 nights in Jan 2026

4/10 Poor

LAURA

Traveled with family
Disliked: Amenities, property conditions & facilities
The phone line was always dead we couldn't contact the lobby, we only got 1 set of pillows not two as the picture shows, windows were extremely dirty, dryer wasn't working, lamps were broken, no shower towels available only hand size and only 2
Stayed 1 night in Dec 2025

10/10 Excellent

Jose O

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, the buffet is the best with lots of options
Stayed 1 night in Dec 2025

10/10 Excellent

Isajaf

Stayed 1 night in Dec 2025

8/10 Good

Mark

Stayed 1 night in Jan 2026

8/10 Good

Nancy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
No everything fine!!!
Stayed 3 nights in Dec 2025

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The Room was perfect very clean we stayed on a Thursday second floor it was a quinceanera or somethin the koise was loud couldn't sleep that night
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

ERIKA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for the night
Stayed 1 night in Dec 2025

10/10 Excellent

Manuel

Stayed 2 nights in Dec 2025

10/10 Excellent

Mariela

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room , everyone was super nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities
Staff is very helpful!
Stayed 1 night in Dec 2025

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room,quiet place,good service,delicious breakfast,great staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Erick

Stayed 1 night in Dec 2025

8/10 Good

Erika

Stayed 3 nights in Dec 2025

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no free breakfast
Stayed 4 nights in Dec 2025

4/10 Poor

Alejandro

Traveled with family
Liked: Staff & service
This hotel overall need a lot of work attention cleaning RE do the rooms the bathrooms .. staff are really nice…..
Stayed 2 nights in Dec 2025

10/10 Excellent

John Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Krystal urban before so I know it’s a good hotel however due to transportation error, I had to cancel my two nights. I’m hoping I can get a refund for both nights or even one night or if I could reschedule.
Stayed 2 nights in Dec 2025