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"Good room service very clean. Customer service was excellent the breakfast was excellent service " More

By a verified traveler on Thu 11 Apr 2019

Hotel Description

Eco-friendly hotel near American Consulate

In entertainment district

Within 2 miles (3 km) of this Ciudad Juarez hotel, you'll find Technological Institute of Ciudad Juárez and UACJ - Universidad Autónoma de Ciudad Juárez. Paso del Norte Cultural Center and Plaza Juárez Mall are also within 3 miles (5 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free area shuttle. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport drop-off. There's a fitness center on site, and a 24-hour front desk and dry cleaning are also provided.

Free Internet, LED TVs

The 128 guestrooms offer free WiFi and free wired Internet, LED TVs with cable channels, and room service. Showers and desks are also available.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$51* Per night/room Jul 2 - Jul 3

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

City Express Ciudad Juárez ratings based on 2 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for City Express Ciudad Juárez

Family (1)
4 out of 5
Good room service very clean. Customer service was excellent the breakfast was excellent service

Posted by on Apr 11, 2019

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Comment from Hotel Management

May 15, 2019 by Gerencia

Agradecemos sus comentarios, esperando recibirlo muy pronto en esta su casa

2 out of 5

pesima estancia

llegamos y la calle estaba cerrada no habia donde parkearse, primero el joven de la recepcion no encontraba la reservation y luego dijo que tenia un error y no la encontraba,al llegar a la habitacion estaba otra familia dentro,no pienso que es justo lo que pague

Posted by on Jun 3, 2008

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Property Features

Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 409 square feet (38 square meters). An area shuttle within 10 km and a shuttle from the hotel to the airport (available 24 hours) are free. The eco-friendly City Express Ciudad Juárez also features a fitness center, coffee/tea in a common area, and laundry facilities. Free self parking is available. This Ciudad Juarez hotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 6 levels
  • 409 sq ft of conference space
  • 38 sq m of conference space
  • Built in 2004
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Abraham Gonzalez Intl. Airport (CJS) (13.2 km / 8.2 mi)
  • Property shuttles: Free airport drop-off and area shuttle within 10 km
  • Parking: Free self parking

Room Amenities

City Express Ciudad Juárez offers 128 accommodations with air conditioning. 32-inch LED televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • In-room dining
  • LED television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Hair dryer available
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at City Express Ciudad Juárez

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). This property affirms that it adheres to the cleaning and disinfection practices of CovidClean (Safehotels - global expert).

  • Noise-free rooms not guaranteed
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • City Express Ciudad Juárez
  • City Express Ciudad Juárez Ciudad Juarez
  • City Express Ciudad Juárez Hotel
  • City Express Ciudad Juarez Hotel Ciudad Juarez
  • City Express Ciudad Juárez Hotel Ciudad Juarez
  • City Express Ciudad Juarez
  • City Express Ciudad Juárez Hotel
  • City Express Ciudad Juárez Ciudad Juarez
  • City Express Ciudad Juárez Hotel Ciudad Juarez

You should know

  • City Express Ciudad Juárez offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.