In Ciudad Juarez
Within a 10-minute walk of the hotel, you'll find American Consulate and Plaza Las Misiones. Also, Star Medica Hospital Ciudad Juarez2 is within half a mile (1 km) and Plaza Juárez Mall is within 2 miles (3 km).
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking, a terrace, and dry cleaning are also offered.
Free WiFi, microwaves
Featuring conveniences like microwaves and coffee/tea makers, the 178 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include minibars, free local calls, and hair dryers.
Sep 23, 2020 by Gerencia
Dear Beli, thank you so much for your kind comment abour your recent stay with us, we hope you visit us again in the future.
Mar 6, 2020 by Gerencia
Muchas gracias por sus comentarios y calificación, trabajaremos en ello para mejorar nuestro servicio. esperamos nos visite en un futuro para darle una mejor impresión.
Feb 5, 2020 by gerencia
Gracias por su calificación, agradecemos su preferencia.
Oct 14, 2019 by General Manager
¡Muchas gracias por su preferencia! esperamos verlo nuevamente en un futuro.
Aug 20, 2019 by General Manager
Dear guest, We thank and highly appreciate your comments. Feedback from our guest is very important to us and we will share it with our entire team. Comments will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services and we assure you that we're putting our best effort to improve our service and avoid these issues. People like you who kindly leave comments, keep us alert to improve our opportunity areas. We look forward to having the opportunity to serve you again.
Jan 17, 2019 by Reservations Department
Dear Guest, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.
May 4, 2018 by Lupita Solis, Reservations
Good afternoon, thank you so much for taking the time to comment about your experience during your stay. We offer a sincere apology for your inconvenience. We would have liked to been notified during your stay about this situation, so we could have fixed it in that moment. All of our front desk personnel goes by a list of guests and checks off the ones who are given their breakfast ticket. This is to have more control due to the fact that breakfast is only for our guests and not for any other person who walks into the hotel lobby. However, we will look into this matter and assure you the necessary measures will be taken. All of our guests´comments are very valuable to us because this is how we know if there is any issue that needs attention. Hope you accept our appologies and give us another opportunity in the future to assist you as you deserve. Please have a great week!
Mar 9, 2018 by Lupita Solis, Reservations
Dear guest, Thank you so much for giving us a little of you time and commenting about your stay experience. We are very happy and proud to see you were pleased with our service. All of our guests are our priority and all the feedback we receive helps to improve our service for you all. Please have a great weekend and if you ever visit Cd. Juarez again, hope to you give us a second opportunity to continue serving you.
Hotel Mesaluna Near American Consulate offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. A business center and a meeting room are available. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hotel Mesaluna Near American Consulate. Free self parking is available. This 3.5-star Ciudad Juarez hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
Hotel Mesaluna Near American Consulate offers 178 accommodations with minibars and safes. 46-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Ciudad Juarez hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.