Heart of Ciudad Juarez
You'll find Hospital de la Mujer and Plaza de las Americas within a 15-minute walk of this Ciudad Juarez hotel. Also, Jaime Canales Lira Stadium is within half a mile (1 km) and Estadio 20 de Noviembre is within 2 miles (3 km).
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.
Free Internet, iPod docks
The 138 guestrooms offer free WiFi and free wired Internet, TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Balconies, iPod docks, and 24-hour room service are also available.
Jun 20, 2021 by Gerencia General
Agradecemos su tiempo para hacernos saber su comentario.
Mar 26, 2021 by Gerencia General
Agradecemos su valoracion, si existe algo que debamos mejorar para superar sus expectativas. Quedamos a sus órdenes.
Feb 18, 2020 by Guest services manager.
Dear guest, thank you for taking the time to review your stay. It will be our pleasure serving you again in the future.
Hotel Lucerna Ciudad Juarez offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. The luxury Hotel Lucerna Ciudad Juarez also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available. This 4.5-star Ciudad Juarez hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Free self parking
Hotel Lucerna Ciudad Juarez offers 138 accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Rooms open to balconies. Beds feature premium bedding. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. This Ciudad Juarez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.
For a fee, guests can enjoy buffet breakfast daily.
Acueducto - This restaurant serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The deposit amount is equivalent to 1 night if paid in cash.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.