"Great customer service and hotel was really clean. Great value for your money " More
Downtown Chattanooga stay
Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Finley Stadium and Chattanooga Market. Also, Chattanooga Choo Choo is within half a mile (1 km) and Chattanooga Convention Center is within 2 miles (3 km).
Free perks
This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and laundry facilities and concierge services are also offered.
Jan 10, 2023 by M
Dear Robert,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. We have a very stringent protocol for issues such as yours. We always ensure to maintain our facility for any pest control issues. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve as our hotel does not have bed bugs and rooms are being inspected regularly. However, taking a cue from your review, we will make sure to investigate our rooms for any kind of insects/bugs and ensure to get the rooms pest controlled again. Having said that, we hope you will give us the opportunity to host you even better in your future stays.Sincerely,Management Team
Jan 10, 2023 by M
Dear Robert, Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. We have a very stringent protocol for issues such as yours. We always ensure to maintain our facility for any pest control issues. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve as our hotel does not have bed bugs and rooms are being inspected regularly. However, taking a cue from your review, we will make sure to investigate our rooms for any kind of insects/bugs and ensure to get the rooms pest controlled again. Having said that, we hope you will give us the opportunity to host you even better in your future stays.Sincerely,Management Team
Mar 16, 2022 by M
Dear Chris, We appreciate you for taking out the time to leave us candid feedback. Providing a superior quality stay and hospitality at our hotel is our top priority. Thank you for bringing our attention to this situation. Rest assured we will look into this situation and make sure going forward our staff is always courteous and helpful to every guest/individual. Again, sorry for any inconvenience. Sincerely, Management Team
Aug 26, 2021 by M
Dear Zach, We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We work very hard to provide the highest level of service for all of our guests and which is why we can’t apologize enough for your stay being so disappointing. We assure you that every bit of your concerns will be investigated diligently. The safety and security of our guests are our hotel's topmost priority. Our location is only less than a mile from the downtown center and is considered as one of the prime locations given its accessibility. Regardless, we regret if you felt otherwise. Please know, your feedback is very important and critical in helping us understand where we went wrong. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through our guest's feedback. Sincerely, Management Team
Aug 19, 2021 by M
Dear Guest, We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasant to know that your recent stay with us was not up to the mark. We checked our property for bugs and we couldn't find any. Regardless, keeping your feedback in mind, we will keep a close look at it so that no other guest experiences the same. We do apologize if you find any of our staff to be unfriendly. This is not usual of our staff at all. We regret if you felt otherwise, it was never our intention. Our guests are our topmost priority and we work very hard to provide the highest level of service for all of our guests. Everyone at District 3 Hotel deeply regrets the inconvenience you faced, and we only hope you will give us another chance to serve you better. We will make sure we undo your unpleasant experience. Sincerely, Management Team
Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. A seasonal outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly District 3 Hotel, Ascend Hotel Collection. Free self parking is available. This Chattanooga hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
District 3 Hotel, Ascend Hotel Collection offers 103 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. This Chattanooga hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.