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District 3 Hotel, Ascend Hotel Collection

2.5-star property
100 West 21st Street, Chattanooga, TN 1-855-201-7819
3.6 out of 5
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See all 13 travelocity Reviews

"Great customer service and hotel was really clean. Great value for your money " More

By a verified traveler on Fri 03 Jul 2020

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Hotel Description

Hotel near Finley Stadium in Chattanooga

Downtown Chattanooga stay

Within a 15-minute walk of this Downtown Chattanooga hotel, you'll find Finley Stadium and Chattanooga Market. Chattanooga Convention Center and Tivoli Theatre are also within 2 miles (3 km).

Renovated in 2018

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's a seasonal outdoor pool on site, and laundry facilities and concierge services are also offered.

Free WiFi, refrigerators

The individually decorated guestrooms offer free WiFi and hair dryers. Other amenities include refrigerators, premium bedding, and flat-screen TVs with digital channels.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$79* Per night/room Jan 3 - Jan 4

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

District 3 Hotel, Ascend Hotel Collection ratings based on 13 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for District 3 Hotel, Ascend Hotel Collection

Everyone (5) Family (8)
2 out of 5
Did not get room over pool like described. Multiple homeless people around the property and not in a good part of town. Heard sirens all through both nights there. Will not be staying there again.

Posted by on Aug 25, 2021

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Comment from Hotel Management

Aug 26, 2021 by M

Dear Zach, We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We work very hard to provide the highest level of service for all of our guests and which is why we can’t apologize enough for your stay being so disappointing. We assure you that every bit of your concerns will be investigated diligently. The safety and security of our guests are our hotel's topmost priority. Our location is only less than a mile from the downtown center and is considered as one of the prime locations given its accessibility. Regardless, we regret if you felt otherwise. Please know, your feedback is very important and critical in helping us understand where we went wrong. I hope you will forgive this error and the service that did not meet your expectations and that you will someday return to see how we have grown through our guest's feedback. Sincerely, Management Team

1 out of 5
This property was not advertised properly. Roaches were found in our room, the place wreaked of smoke and when we tried to cancel our stay the manager was less than understanding. I still have not been refunded for the days we didn't stay.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 19, 2021 by M

Dear Guest, We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasant to know that your recent stay with us was not up to the mark. We checked our property for bugs and we couldn't find any. Regardless, keeping your feedback in mind, we will keep a close look at it so that no other guest experiences the same. We do apologize if you find any of our staff to be unfriendly. This is not usual of our staff at all. We regret if you felt otherwise, it was never our intention. Our guests are our topmost priority and we work very hard to provide the highest level of service for all of our guests. Everyone at District 3 Hotel deeply regrets the inconvenience you faced, and we only hope you will give us another chance to serve you better. We will make sure we undo your unpleasant experience. Sincerely, Management Team

4 out of 5

Posted by on Jul 26, 2021

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4 out of 5

Posted by on May 29, 2021

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Comment from Hotel Management

Jun 9, 2021 by M

Dear Guest, It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. At District 3 Hotel, Ascend Hotel Collection, we take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon! Best Regards, Management Team

5 out of 5
Great customer service and hotel was really clean. Great value for your money

Posted by on Jul 3, 2020

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Comment from Hotel Management

Jul 6, 2020 by General Manager

We take pride in offering clean, welcoming accommodations at an affordable rate, so we're glad you appreciated our efforts. Thank you for your kind words. It would be a pleasure to host you again at District 3 Hotel, an Ascend Hotel Collection Member!

5 out of 5

Posted by on Jun 29, 2020

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Comment from Hotel Management

Jul 12, 2020 by Kristina

We appreciate your staying with us and for providing your feedback. Come see us again!

4 out of 5

Posted by on Feb 14, 2020

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Comment from Hotel Management

Feb 19, 2020 by Kristina

Thank you for staying with us!

4 out of 5
Nice place. Staff was willing to help find restaurants.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by General Manager

We are thrilled to hear that you enjoyed the service provided by our friendly staff. We'll be happy to pass along your kind words to our entire team. It would be a great pleasure to serve you again here at District 3 Hotel, an Ascend Hotel Collection Member, and be given a chance to show you another great time!

4 out of 5
Just a little musty smell as we entered the room. Did not affect our stay. Very nice place

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by General Manager

It was an honor hosting you while you were in the area. We're glad your overall stay was enjoyable. However, we apologize for any concerns about odor. We're glad it was only a minor concern, and we'll look into this further. If you're in the area again, we welcome you back to our hotel.

3 out of 5
Entrance is one way street which very inconvenient. Air conditioning is very loud. Not good breakfast.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 4, 2019 by General Manager

Thank you for staying with us and taking the time to leave us a review. While we're glad aspects of your stay were pleasant, we apologize for any concerns about the AC and breakfast as well as for any inconvenience with our location. We'll pass your comments along to our staff for further review, and we hope to see you again soon.

About the District 3 Hotel, Ascend Hotel Collection

Location 100 West 21st Street, Chattanooga, TN 37408

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A seasonal outdoor pool, tour/ticket assistance, and barbecue grills are also featured at the business-friendly District 3 Hotel, Ascend Hotel Collection. Free self parking is available. A complete renovation of District 3 Hotel, Ascend Hotel Collection was completed in October 2018. This Chattanooga hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

District 3 Hotel, Ascend Hotel Collection offers 103 air-conditioned accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. This Chattanooga hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per stay.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per pet, per stay
  • Early check-in fee: USD 15.00 (subject to availability)
  • Late check-out fee: USD 10.00 (subject to availability)
  • Rollaway bed fee: USD 15.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stadium Inn Downtown Chattanooga
  • Stadium Downtown Chattanooga
  • District 3 Hotel Chattanooga
  • District 3 Hotel
  • District 3 Chattanooga
  • The Stadium Inn Downtown Chattanooga

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:30 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.