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Embassy Suites Chattanooga / Hamilton Place

3.5-star property
2321 Lifestyle Way, Chattanooga, TN 1-855-201-7819
4.3 out of 5
Very good!
See all 20 travelocity Reviews

"Price for room with late checkin and early checkout. " More

By a verified traveler on Mon 28 Nov 2022

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Hotel Description

3.5-star hotel near Hamilton Place Mall

Twin Brook stay

With a stay at this Twin Brook hotel, you'll be within 2 miles (3 km) of Hamilton Place Mall and 6 miles (10 km) of Tennessee Valley Railroad Museum. Chattanooga Zoo is within 9 miles (15 km) and University of Tennessee at Chattanooga is within 12 miles (20 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking. There's a rooftop terrace on site, and laundry facilities and concierge services are also offered.

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$153* Per night/room Jun 18 - Jun 19

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Chattanooga / Hamilton Place ratings based on 20 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Chattanooga / Hamilton Place

Everyone (7) Couples (3) Family (8)
4 out of 5
Price for room with late checkin and early checkout.

Posted by , from CHATTANOOGA on Nov 28, 2022

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Comment from Hotel Management

Dec 3, 2022 by LisaG

Hello Deborah, thank you for taking time to review your stay with us. We hope to see you again the next time you are in Chattanooga.

3 out of 5
When we checked in they gave us a room and when we went to the room there was another family's stuff still in the room, no person's just all their stuff. This was very concerning that they gave us a room with someone already there. We immediately went back to check in an they gave us another room. my concerns were that they may do that with us and our things would not be safe, or someone may come in when we were there. This was worrisome to me. I was concerned for our safety and the fact that we walked in on someone elses stuff. Otherwise our stay was fine.

Posted by on Oct 16, 2022

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Comment from Hotel Management

Nov 9, 2022 by LisaG

Hi Carol, thank you for taking the time to review your stay with us. I am sorry and completely understand your concerns. This is not the standard operating procedure for our hotel and the information you provided will be used as a training tool to prevent such an event from happening again. We hope you consider staying with us again the next time you are in Chattanooga.

5 out of 5
We had a great stay. The firepits and the 5:30 pm welcome are great additions. We loved the property. Will stay again

Posted by on Sep 26, 2022

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Comment from Hotel Management

Oct 3, 2022 by LisaG

Hello Ronda, thank you so much for taking time to review your stay with us. We look forward to having you with us again in the future.

4 out of 5
Check in was fine. The lady who checked us in was polite and professional. We were assigned the wrong type of room. I didn't realize the mistake until we got to the room. I called the front desk and spoke to someone who wasn't able to assist me. I went downstairs and spoke to the manager. He placed us in the type of room we had reserved. Everything else was great. We didn't attend the complimentary evening reception; however we enjoyed the breakfast.

Posted by on Sep 26, 2022

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Comment from Hotel Management

Oct 3, 2022 by LisaG

Hello Judith, thank you for taking time to review your stay. I am sorry for the issue you experienced but happy to hear it was resolved. We hope you will visit with us again the next time you are in Chattanooga.

5 out of 5

Posted by on Sep 18, 2022

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5 out of 5
Great staff, very clean, reception was 5-7, which was wonderful! Excellent breakfast. Only negative I could think of is that the indoor pool is small.

Posted by on Jun 24, 2022

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Comment from Hotel Management

Jul 18, 2022 by LisaG

Hi Mary Ann, we appreciate your taking time to review your recent visit with us. We hope to see you again in the very near future.

5 out of 5
Very nice Embassy. Staff was great

Posted by , from MONTGOMERY on Jan 17, 2022

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Comment from Hotel Management

Jan 18, 2022 by Embassy Suites Chattanooga

Thank you, Kathleen! We appreciate you sharing your feedback! Hope we see you again soon.

5 out of 5

Posted by , from HELENVILLE on Jan 2, 2022

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5 out of 5
Loved everything about this place. But finding a parking spot is difficult.

Posted by on Dec 28, 2021

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Comment from Hotel Management

Jan 1, 2022 by LisaG

Hello Heather, we are delighted you took the time to review your stay with us. We hope you will visit us again in the near future.

2 out of 5
We checked in on the Hilton app that working, and indicated that we would arrive after 10pm. When we arrived, our reservation had been cancelled and we had to rebook a room.

Posted by on Dec 24, 2021

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Comment from Hotel Management

Jan 1, 2022 by LisaG

Hi Dan, thank you for taking the time to place this review. My sincere apologies for the issue you encountered. We hope you will provide us an opportunity to serve you and book again the next time you are in Chattanooga.

About the Embassy Suites Chattanooga / Hamilton Place

Location 2321 Lifestyle Way, Chattanooga, TN 37421

Property Features

Embassy Suites Chattanooga / Hamilton Place offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 6200 square feet (576 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and gift shops/newsstands are also featured at Embassy Suites Chattanooga / Hamilton Place. You'll have access to the health club at a partner property. Self parking is free.

  • 1 building
  • 203 guestrooms or units
  • 7 levels
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Free parking nearby

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Embassy Suites Chattanooga / Hamilton Place offers 203 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with queen sofa beds. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and safes. Housekeeping is provided daily.

  • Pull-out sofa bed
  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.

Ruths Chris Steakhouse - This steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Chattanooga Hamilton Place
  • Embassy Suites Hotel Chattanooga Hamilton Place
  • Embassy Suites Chattanooga Hamilton Place Hotel
  • Embassy Suites Hamilton Place Hotel
  • Embassy Suites Hamilton Place
  • Embassy Suites Chattanooga Ha
  • Embassy Suites Chattanooga / Hamilton Place Hotel
  • Embassy Suites Chattanooga / Hamilton Place Chattanooga
  • Embassy Suites Chattanooga / Hamilton Place Hotel Chattanooga

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.