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"The room was very comfortable for the most part. The staff was very friendly & personable. The bathroom was very uncomfortable. Not well lit & no v ... " More

By a verified traveler on Tue 28 Mar 2023

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Hotel Description

Hotel near Ruby Falls in Chattanooga

Lookout Valley Neighborhood Association stay

Your stay at this Lookout Valley Neighborhood Association hotel places you within 3 miles (5 km) of Raccoon Mountain Caverns and Tennessee River. Also, Reflection Riding Arboretum and Nature Center is within 3 miles (5 km) and Ruby Falls is within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$118* Per night/room Jun 26 - Jun 27

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel

Everyone (7) Couples (1) Family (4)
1 out of 5

Posted by on Apr 23, 2023

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4 out of 5
The room was very comfortable for the most part. The staff was very friendly & personable. The bathroom was very uncomfortable. Not well lit & no ventilation or air. The only light was in the shower & a mirror light that put out more heat than light. So between the heat & no ventilation, it was very uncomfortable to use. I needed to open the door, while showering & freshening up & that took away all privacy. Very inconvenient part of an otherwise, comfortable room. Wish breakfast ended at 10am rather than 9:30am. Didn't want to get up too early, while on vacation.

Posted by on Mar 28, 2023

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5 out of 5
Late night front desk was great. Morning front desk - not so great. They talked among themselves rather than checking me out. Very nice hotel in great condition but my towels in the room were ragged and falling apart. As far as eco-friendly, do NOT use styrofoam in the breakfast area.

Posted by , from ST. LOUIS on Feb 28, 2023

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Comment from Hotel Management

Mar 24, 2023 by dw

Robert so sorry that you had this issues, we will take car of it

4 out of 5
Good clean safe

Posted by on Dec 18, 2022

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5 out of 5
Place was clean. However, online they should not say that breakfast is included because a prepackaged muffin or a fruit cup as the only options is not acceptable to be called breakfast.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 23, 2021 by AF

Thank you so much for your wonderful feedback, we are glad that your stay was satisfactory. Regarding the breakfast, we have already asked the third parties to update their information regarding our Breakfast several times, but no action has been taken.

5 out of 5
Very professional, and very clean as nd comfortable after driving for hours and rooms are sound proof

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 4, 2021 by JR

Thank you for staying with us. We are very happy that you were able to enjoy your stay at the Holiday Inn Express and Suites of Lookout Valley. Please let us know if we can help with any future accommodations. Best Regards, Staff and Management

5 out of 5

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 6, 2020 by kate

thanks so much for letting us know that you enjoyed your stay.

4 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 11, 2020 by Kate

Thanks for letting us know about your stay.

4 out of 5

Posted by on Feb 14, 2020

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3 out of 5
There was one thing I didn't like. That they never came clean/freshen up the rooms at all.

Posted by on Oct 13, 2019

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About the Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel

Location 3710 Modern Industries Pkwy, Chattanooga, TN 37419

Property Features

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Chattanooga hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations. This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available
  • Desk chair

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs per pet)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. This property affirms that it adheres to the cleaning and disinfection practices of: Travel in the New Normal (US Travel - USA); SafeStay (AHLA - USA); Ecolab (3rd party expert - Global); Safe Travels (WTTC - Global).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Chattanooga-Lookout Mtn
  • Holiday Inn Express Hotel Chattanooga-Lookout Mtn
  • Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.