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4.3 out of 5

"Place was clean. However, online they should not say that breakfast is included because a prepackaged muffin or a fruit cup as the only options is not ... " More

By a verified traveler on Thu 23 Sep 2021

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Hotel Description

Hotel near Ruby Falls in Chattanooga

In Chattanooga

Your stay at this Lookout Valley Neighborhood Association hotel places you within 3 miles (5 km) of Tennessee River and Reflection Riding Arboretum and Nature Center. Ruby Falls and Lookout Mountain Incline Railway are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 92 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include free newspapers, free local calls, and hair dryers.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110* Per night/room Dec 21 - Dec 22

Junior Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel ratings based on 44 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel

Everyone (5) Couples (1) Family (2)
5 out of 5
Place was clean. However, online they should not say that breakfast is included because a prepackaged muffin or a fruit cup as the only options is not acceptable to be called breakfast.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 23, 2021 by AF

Thank you so much for your wonderful feedback, we are glad that your stay was satisfactory. Regarding the breakfast, we have already asked the third parties to update their information regarding our Breakfast several times, but no action has been taken.

5 out of 5
Very professional, and very clean as nd comfortable after driving for hours and rooms are sound proof

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 4, 2021 by JR

Thank you for staying with us. We are very happy that you were able to enjoy your stay at the Holiday Inn Express and Suites of Lookout Valley. Please let us know if we can help with any future accommodations. Best Regards, Staff and Management

5 out of 5

Posted by on Oct 4, 2020

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Comment from Hotel Management

Oct 6, 2020 by kate

thanks so much for letting us know that you enjoyed your stay.

4 out of 5

Posted by on Sep 7, 2020

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Comment from Hotel Management

Sep 11, 2020 by Kate

Thanks for letting us know about your stay.

4 out of 5

Posted by on Feb 14, 2020

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3 out of 5
There was one thing I didn't like. That they never came clean/freshen up the rooms at all.

Posted by on Oct 13, 2019

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3 out of 5
Pictures can be deceiving, even though the hotel was being renovated.

Posted by on Dec 11, 2018

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4 out of 5

Nice hotel and close to Lookout Mountain.

Pros: Location
Cons: Faster elevators.
Location: We were just minutes from major attractions.
We were pleased with our room. Hotel was clean and the location was good.

Posted by on Oct 12, 2015

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1 out of 5

so disappointed

To start with the lock was broken on the door.We called the front desk and were told there was not a maintanence man on duty but he[the manager] would come up to check it.Two hours later he finally found a screw to temporarily fix the door.There was no vent fan in the bathroom.We had two rooms rented.In one the fridge didn't work nor the hair dryer.There were roaches in the bathroom of the other.

Posted by , from Jasper, AL on Sep 28, 2013

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5 out of 5

Perfect location

Close to everything but in a very quiet area. Hotel was very clean, quiet, and free breakfast was a lot more than expected. Would stay here again.

Posted by on Jul 25, 2013

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About the Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel

Location 3710 Modern Industries Pkwy, Chattanooga, TN 37419

Property Features

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Chattanooga hotel is smoke free.

  • 92 guestrooms or units
  • 5 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn, an IHG Hotel offers 92 air-conditioned accommodations with safes and complimentary newspapers. 25-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Cribs (free)
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); SafeStay (AHLA - USA); Ecolab (3rd party expert - Global); Travel in the New Normal (US Travel - USA).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Property follows sanitization practices of Travel in the New Normal (US Travel - USA)
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Hotel Names

  • Holiday Inn Express Chattanooga-Lookout Mtn
  • Holiday Inn Express Hotel Chattanooga-Lookout Mtn
  • Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.