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The Hotel Chalet at The Choo Choo

4.0 star property
4-star Beaux Arts hotel near Chattanooga Choo Choo
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Photo gallery for The Hotel Chalet at The Choo Choo

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, sun loungers
Suite MacArthur | Terrace/patio
Designer toiletries, hair dryer, bathrobes, towels
Lobby
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

View in a map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Chattanooga Choo Choo
    ‪1 min walk‬
  • University of Tennessee at Chattanooga
    ‪12 min walk‬
  • Chattanooga Convention Center
    ‪14 min walk‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪15 min drive‬

Room options

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

9.8 out of 10
Exceptional
(19 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

9.4 out of 10
Exceptional
(51 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chattanooga

City center stay.At this Downtown Chattanooga hotel, you'll be steps from Chattanooga Choo Choo and within a 15-minute walk of Chattanooga Convention Center. University of Tennessee at Chattanooga and Tennessee Aquarium are also within 2 miles (3 km).

What's nearby

  • Chattanooga Choo Choo - 1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga - 12 min walk - 0.7 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles
  • Tennessee Aquarium - 3 min drive - 1.8 miles
  • Ruby Falls - 4 min drive - 3.2 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪The Chattanoogan Hotel, Curio Collection by Hilton - ‬10 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk
  • ‪Honey Seed - ‬9 min walk
  • ‪Elsie's Daughter - ‬5 min walk
  • ‪Urban Stack - ‬7 min walk

About this property

The Hotel Chalet at The Choo Choo

4-star Beaux Arts hotel near Chattanooga Choo Choo
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

  • 127 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Meeting rooms
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
  • Dining venue
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

How close is The Hotel Chalet at The Choo Choo to the airport?

The Hotel Chalet at The Choo Choo is 12.8 mi (20-min drive) away from the Chattanooga Metropolitan Airport (CHA) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on Sep 21, 2025 start from $111.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Chalet at The Choo Choo have an airport shuttle?

Airport shuttle services are not available at The Hotel Chalet at The Choo Choo.

Does The Hotel Chalet at The Choo Choo offer free breakfast?

Free breakfast isn’t offered at The Hotel Chalet at The Choo Choo, but to-go breakfast is offered for a fee of between USD 4.00 and 12.00 for adults, USD 4.00 and 12.00 for children. It's available every day from 7:00 AM to noon.

Is there a casino at The Hotel Chalet at The Choo Choo?

No, there is no casino at this hotel.

What time is check-in at The Hotel Chalet at The Choo Choo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at The Hotel Chalet at The Choo Choo?

Free parking is not available at this hotel. Self parking is available for USD 18.00 per night.

Does The Hotel Chalet at The Choo Choo have a pool?

The Hotel Chalet at The Choo Choo features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does The Hotel Chalet at The Choo Choo have a restaurant?

The Hotel Chalet at The Choo Choo is home to Elsie's Daughter, which features Fusion cuisine and happy hour.

Does The Hotel Chalet at The Choo Choo have a spa?

There are no spa services available at this hotel.

How close is The Hotel Chalet at The Choo Choo to downtown Chattanooga?

The Hotel Chalet at The Choo Choo is 0.6 mi away from Chattanooga.

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1193 out of 1494 reviews
Rating 8 - Good. 191 out of 1494 reviews
Rating 6 - Okay. 67 out of 1494 reviews
Rating 4 - Poor. 24 out of 1494 reviews
Rating 2 - Terrible. 19 out of 1494 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

DAMON, Guntersville

Stayed 2 nights in Jul 2025

10/10 Excellent

BARBARA, Villa Rica

Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Stayed 1 night in Jul 2025

10/10 Excellent

DEBRA, LINCOLN

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, and wonderful staff!
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness
It was clean and nostalgic
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Great Hotel with a GREAT atmosphere! It is like walking back in time!
Stayed 1 night in Jun 2025

2/10 Terrible

DANIEL

Stayed 1 night in Jun 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Shawn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an absolute gem from the quality service that I received when I arrived to the character filled hotel to the great fitness center complete with fresh towels. Look no further if you are coming to town highly highly highly recommend this place for your stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Jess

Stayed 2 nights in Feb 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything. The ONLY place im staying in Nooga.
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel seems to have had a recent update. Our room was so clean and beautiful and the whole property is interesting and well-maintainers. Staff was friendly and helpful. We were in walking distance of a good bit of stuff to do. Check out the Sunday Market if you are in town for the weekend. Our only complaints- -the girl at check in didn't clearly state the cost of incidentals -dark paint throughout the hotel made it difficult to see We would stay here again.
Lobby
Pool side fire pit
Stayed 2 nights in May 2025

10/10 Excellent

Juan, Delray beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Enjoying my stay! Wonderful
Stayed 1 night in May 2025

10/10 Excellent

terry

Liked: Cleanliness, property conditions & facilities, room comfort
This was our secomd time at The Chalet and it continues to impress. Great wxperience with no negatives. We will continue to be visitors when in Chattanooga.
Stayed 1 night in Jun 2025

4/10 Poor

Mollie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I am handicapped and last night was walking with my walker. Thank God, I wasn't in my wheelchair. Getting in the building took almost an act of God while some employee just watched. This is not a handicapped accessible hotel, even though it's they offer handicap accessible rooms. It does get better once you get in the room. But I would never come back here.
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, room very nice and comfortable, friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Stayed 1 night in May 2025

10/10 Excellent

Lesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay!
Stayed 1 night in May 2025

10/10 Excellent

Merilee

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely LOVED everything about this hotel. We decided to stay in a suite instead of the train car and the room and amenities did not disappoint. There was even a clothing steamer in the room!!! Service was outstanding. Loved the location. There are several great restaurants adjoining to the hotel. This area has really been developed and a great part of town. I think the train cars looked fun as well. THANK YOU!
Stayed 4 nights in May 2025

10/10 Excellent

Julian

Stayed 1 night in May 2025

4/10 Poor

Ishmael

Traveled with family
Paid for and was taxed to park as a GUEST of the hotel. Ac unit was loud. No breakfast. Better places to stay in Chattanooga.
Stayed 2 nights in May 2025

10/10 Excellent

Brandi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
This hotel has character and the staff were very helpful.
Stayed 1 night in May 2025

6/10 Okay

Teddi

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in May 2025

8/10 Good

Derwin, Jersey City

Stayed 3 nights in May 2025