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The Hotel Chalet at The Choo Choo

4.0 star property
4-star Beaux Arts hotel near Chattanooga Choo Choo Historic District

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Photo gallery for The Hotel Chalet at The Choo Choo

Dinner and brunch served, Fusion cuisine
Creator video - submitted by The Guided Travels
Business center
Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
92 Choo Choo Ave, Chattanooga, TN, 37408
  • Place, Chattanooga Choo Choo Historic District
    ‪1 min walk‬
  • Place, University of Tennessee at Chattanooga
    ‪11 min walk‬
  • Place, Chattanooga Convention Center
    ‪14 min walk‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪13 min drive‬

Room options

View all photos for Chalet King Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet King

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet King

9.4 out of 10
Exceptional
(57 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet 2 Queen Beds Accessible

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet 2 Queen Beds

Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Chalet Suite Accessible

Chalet Suite Accessible | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Chalet Suite

Chalet Suite | Frette Italian sheets, premium bedding, minibar, in-room safe

Chalet Suite

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite MacArthur

Suite MacArthur | Frette Italian sheets, premium bedding, minibar, in-room safe

Suite MacArthur

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room Sleeper

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room Sleeper

9.8 out of 10
Exceptional
(23 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Chattanooga

City center stay.At this Downtown Chattanooga hotel, you'll be steps from Chattanooga Choo Choo Historic District and within a 15-minute walk of Chattanooga Convention Center. University of Tennessee at Chattanooga and Tennessee Aquarium are also within 2 miles (3 km).

What's nearby

  • Chattanooga Choo Choo Historic District - 1 min walk - 0.0 miles
  • University of Tennessee at Chattanooga - 11 min walk - 0.6 miles
  • Chattanooga Convention Center - 14 min walk - 0.8 miles
  • Tennessee Aquarium - 4 min drive - 1.8 miles
  • Chattanooga Zoo - 4 min drive - 1.3 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 20 min drive

Restaurants

  • ‪Nic & Norman’s - ‬1 min walk
  • ‪Goodfellas Pizzeria - ‬6 min walk
  • ‪The Boneyard - ‬5 min walk
  • ‪FEED co. Table and Tavern - ‬6 min walk
  • ‪Urban Stack - ‬7 min walk

About this property

The Hotel Chalet at The Choo Choo

4-star Beaux Arts hotel near Chattanooga Choo Choo Historic District
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 3200 square feet (297 square meters) and includes a conference center. An outdoor pool, tour/ticket assistance, and a garden are also featured at The Hotel Chalet at The Choo Choo. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of The Hotel Chalet at The Choo Choo was completed in October 2023.

Smoking is allowed in designated areas at this Beaux Arts Chattanooga hotel.

  • 127 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 3200 sq ft of conference space
  • 297 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 20 per night; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to noon for a fee: USD 4 to 12 for adults and USD 4 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle tours
  • Helicopter/airplane tours
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (52 inch wide door)
  • Hand-held showerhead
  • Hardwood flooring in public areas
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with digital channels
  • First-run movies
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Bedroom

  • Frette Italian sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Electric kettle
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 150.00 and a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 12.00 for adults, and USD 4.00 to 12.00 for children
  • Uncovered self parking fee: USD 20 per night (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50 per accommodation, per stay plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

The Chalet At The Choo Choo
The Hotel Chalet at The Choo Choo Hotel
The Hotel Chalet at The Choo Choo Chattanooga
The Hotel Chalet at The Choo Choo Hotel Chattanooga

Frequently asked questions

How close is The Hotel Chalet at The Choo Choo to the airport?

The Hotel Chalet at The Choo Choo is 12.8 mi (20-min drive) away from the Chattanooga Metropolitan Airport (CHA) airport, the closest popular airport to the property.

How much does it cost to stay at The Hotel Chalet at The Choo Choo?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at The Hotel Chalet at The Choo Choo on Feb 16, 2026 start from $88.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Hotel Chalet at The Choo Choo have an airport shuttle?

Airport shuttle services are not available at The Hotel Chalet at The Choo Choo.

Does The Hotel Chalet at The Choo Choo offer free breakfast?

Free breakfast isn’t offered at The Hotel Chalet at The Choo Choo, but to-go breakfast is offered for a fee of between USD 4.00 and 12.00 for adults, USD 4.00 and 12.00 for children. It's available every day from 7:00 AM to noon.

Is there a casino at The Hotel Chalet at The Choo Choo?

No, there is no casino at this hotel.

What time is check-in at The Hotel Chalet at The Choo Choo?

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM.

Is there free parking at The Hotel Chalet at The Choo Choo?

Free parking is not available at this hotel. Self parking is available for USD 20 per night.

Does The Hotel Chalet at The Choo Choo have a pool?

The Hotel Chalet at The Choo Choo features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does The Hotel Chalet at The Choo Choo have a restaurant?

The Hotel Chalet at The Choo Choo is home to Elsie's Daughter, which features Fusion cuisine, happy hour, and brunch.

Does The Hotel Chalet at The Choo Choo have a spa?

There are no spa services available at this hotel.

How close is The Hotel Chalet at The Choo Choo to downtown Chattanooga?

The Hotel Chalet at The Choo Choo is 0.6 mi away from Chattanooga.

The Hotel Chalet at The Choo Choo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1400 out of 1741 reviews
Rating 8 - Good. 219 out of 1741 reviews
Rating 6 - Okay. 75 out of 1741 reviews
Rating 4 - Poor. 25 out of 1741 reviews
Rating 2 - Terrible. 22 out of 1741 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bob

Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet, comfortable bed, excellent shower, friendly and helpful staff
Stayed 1 night in Oct 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Has a vintage feel to the hotel and rooms. Great location
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

donde lee

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nostalgic Chattanooga Choo-Choo train display and train car suites added to the experience. Loved the facility upkeep and bathroom design detail (and cleanliness) were top-notch. They have a helpful, friendly staff too. I also recommend the local restaurants and bars 👍👍
Stayed 2 nights in Oct 2025

8/10 Good

Kimberlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique property as it's located in the middle of the general "train station" area. We enjoyed the history of the area and the variety of places to eat within walking distance. Also took advantage of the free electric shuttle to the aquarium area. Notes: We would really have appreciated a location on-site for real breakfast (the coffee area only had pastry). Also our room had a slight moldy smell (perhaps the AC needs to be cleaned) and it was quite dark (bedside lights were too dim to read and we're only 60). Finally, not enough parking -we returned late two of the nights and had to wait for someone to leave so we could park. REALLY enjoyed the outdoor seating by the caboose and loved the young woman playing guitar one night under the stars and lights. We would return if we're able to snag a discounted room.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Boutique hotel with excellent staff and the location was perfect for walking to dinner with many dining options.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful. Rooms are beautiful and parking was easy
Stayed 2 nights in Oct 2025

10/10 Excellent

Aubrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything, from the decor to the amenities. Easy to walk to anything you would need and want.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Loved everything about this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Cassie

Stayed 2 nights in Oct 2025

10/10 Excellent

jeanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Within walking distance to many activities as well as food choices. Definitely feels like a luxury hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

PATRICIA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a suite for a girls weekend. It was spacious and stocked full of premium liquors. Beautiful view of the courtyard where you could see the train station and depot. Pool is awesome because it is heated here around 80°. Staff was courteous and very helpful. Several fabulous restaurants right around the property. All walkable.
Stayed 5 nights in Oct 2025

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the opportunity to stay at such an iconic hotel in historic Chattanooga. Staying in the old box car was an awesome and memorable experience. The staff was friendly and helpful. We had a light out in the bathroom and I needed to be able to do my makeup as I was getting ready for my wedding, but maintenance came by immediately to bring a new bulb. So much to do in the area, no matter what your reason is for visiting. Overall I would highly recommend staying at this hotel if you’re looking for the “Chattanooga experience”.
Stayed 2 nights in Oct 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great - except for one thing. The entire hotel smelled musty and a little moldy. When I visit Chattanooga, I typically stay at the Moxy. They were booked for the weekend, so I made reservations at the Choo Choo. I stayed there in March and enjoyed my experience. This time the smell of the hotel really affected my husband's sinuses. We even went to the Food City nearby and purchased an air freshener to spray in the room.
Stayed 1 night in Oct 2025

10/10 Excellent

Taylor

Stayed 2 nights in Oct 2025

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I was disappointed with my stay, especially considering the high cost and my expectations for a relaxing experience. Check-in was smooth, and the room itself was clean and nicely decorated. However, the bathroom was a major letdown. Shortly after arriving, we discovered the bathtub was badly clogged — water would quickly fill up while showering. When maintenance arrived, the technician pulled out a large wad of hair from the drain, which was pretty gross. I first tried calling the front desk using the room phone, but it didn’t work. When I finally reached them by cell, I was asked if the issue could wait until morning — which was frustrating, as I obviously wanted it resolved right away. It took about 45 minutes for maintenance to arrive and another 30 minutes to fix the problem, which made it hard to relax after checking in. Additionally, I noticed signs of mold beginning to form on the shower walls, and one of the handle cover plates had come off (I was able to pop it back on myself). After my initial review, I did get a call from the hotel management and they worked things out with me. I won’t share the details but because of the lady on the phone my rating went from a 3 to a 4. To care enough to give me a call really means a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Della M.

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room decor was beautiful. Excellent, friendly staff. Elsie daughter’s restaurant was amazing.
Stayed 1 night in Oct 2025

10/10 Excellent

Libby

Stayed 1 night in Oct 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful interior! The room and amenities were clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth

Stayed 2 nights in Oct 2025

10/10 Excellent

Elizabeth, Decatur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor - reminiscent of train passage and train cars. Kudos!
Stayed 1 night in Oct 2025

10/10 Excellent

Owen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful. Very comfortable. Clean. Lots of meal and snack options. Pool area was great. Only con was the sound- the doors closing from other rooms was loud.
Stayed 1 night in Oct 2025