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La Quinta Inn & Suites by Wyndham Chattanooga - Lookout Mtn

2.5-star property
311 Browns Ferry Rd, Chattanooga, TN 1-855-201-7819
4.1 out of 5
Very good!
See all 33 travelocity Reviews

"The bathroom door was off it’s hinges and we had to lift it up to shut it. The room was beautiful otherwise. The front desk lady was so sweet. She l ... " More

By a verified traveler on Fri 16 Sep 2022

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Hotel Description

Hotel near Ruby Falls in Chattanooga

Lookout Valley Neighborhood Association stay

A stay at this Lookout Valley Neighborhood Association hotel places you within 3 miles (5 km) of Ruby Falls and 6 miles (10 km) of Chattanooga Convention Center. University of Tennessee at Chattanooga and Tennessee Aquarium are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$93* Per night/room Oct 30 - Oct 31

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

La Quinta Inn & Suites by Wyndham Chattanooga - Lookout Mtn ratings based on 33 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Chattanooga - Lookout Mtn

Everyone (13) Couples (6) Family (15)
5 out of 5
The bathroom door was off it’s hinges and we had to lift it up to shut it. The room was beautiful otherwise. The front desk lady was so sweet. She let us check in early after having driven all the way from Wisconsin!!

Posted by on Sep 16, 2022

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Comment from Hotel Management

Sep 18, 2022 by Manager

Hello Linda M,We appreciate the time you have taken to bring to our attention your feedback with regards to our front desk and your insights regarding our room. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

4 out of 5
This is an affordable option if you're in the area. The dog park is convenient; although, they had put a metal bench in the corner to block on open area of fencing. I was underwhelmed by the breakfast, and the shower was a little moldy. The front desk person hung up on me when I called down so that was a bit unpleasant. With that said, it's an affordable and dog-friendly option. I appreciated that the room was quite spacious.

Posted by on Sep 12, 2022

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Comment from Hotel Management

Sep 13, 2022 by Manager

Hello Laura, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this has been forwarded to management. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve the guest experience.

1 out of 5
Always clean .. Check in communication was a little rough,but turned out ok,in the end.

Posted by on Jul 17, 2022

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Comment from Hotel Management

Jul 20, 2022 by Manager

Hello Kenyetta, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

1 out of 5
the lady when we checked in was so rude and they couldn't even figure out how to change the channel on the main lobby rc as the whole lobby staff were unheard of it is my far the worst hotel ever and nobody should ever stay here

Posted by on Jul 17, 2022

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Comment from Hotel Management

Jul 18, 2022 by Manager

Hello tim, We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure that this is not the standard that we hold our staff too. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

5 out of 5

Posted by on Jun 13, 2022

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Comment from Hotel Management

Sep 12, 2022 by Manager

Hello Charles W, It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

3 out of 5
Pleased that they had a veteran parking spot. Room was decent but the breakfast was almost non existent. Ended up with a hard boiled egg and water. Check in took forever because one of the ladies was on the phone on speaker arguing about a charge on her credit card….the whole time

Posted by on Jun 1, 2022

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Comment from Hotel Management

Jun 10, 2022 by Manager

Hello Renie, Thank you for sharing this experience with us. We truly value you feedback with regards to our parking and your comments about our breakfast. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

4 out of 5

Posted by , from Swartz Creek on May 30, 2022

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Comment from Hotel Management

Aug 29, 2022 by Manager

Hello MICKEL, On behalf of our entire staff thank you for staying with us and for rating your stay.,

5 out of 5

Posted by on May 23, 2022

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Comment from Hotel Management

Aug 22, 2022 by Manager

Hello Earl, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area!

5 out of 5

Posted by on May 15, 2022

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Comment from Hotel Management

Aug 14, 2022 by Manager

Hello SHELIA, It is such a compliment to receive such a wonderful rating. Thank you for taking the time to share about your experience with us and we hope to see you again very soon.

2 out of 5
The hotel is falling into disrepair since our last stay 2 years ago. The carpet in our room was torn at the entrance to the room. The bathroom had partially used amenities which I won’t use. The floor base molding was broken, unprofessional caulk repair job. The inside of the shower and shower door track had black areas that could be mildew. I opted not to use the shower. Also, the staff was minimal. During my stay We saw only 3 employees. One front desk employee, one housekeeper checking rooms on our floor while we waited for the elevator, and a morning front desk / breakfast stocker. I worry about the safety of employees and guests with so few visible staff members.

Posted by on Apr 12, 2022

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Comment from Hotel Management

Apr 14, 2022 by Manager

Hello Karen,I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

About the La Quinta Inn & Suites by Wyndham Chattanooga - Lookout Mtn

Location 311 Browns Ferry Rd, Chattanooga, TN 37419

Property Features

La Quinta Inn & Suites by Wyndham Chattanooga - Lookout Mtn offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served daily. The business-friendly La Quinta Inn & Suites by Wyndham Chattanooga - Lookout Mtn also features express check-in, express check-out, and an elevator. Free self parking is available. You'll have access to the outdoor pool at a partner property. This Chattanooga hotel is smoke free.

  • 69 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Chattanooga - Lookout Mtn offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries. This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Masks are compulsory at the property for guests without full COVID-19 vaccination

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quinta Inn Chattanooga Lookout Mtn
  • Quinta Inn Lookout Mtn
  • Quinta Chattanooga Lookout Mtn
  • Quinta Wyndham Chattanooga Lookout Mtn Hotel
  • Quinta Wyndham Lookout Mtn Hotel
  • Quinta Wyndham Chattanooga Lookout Mtn
  • Quinta Wyndham Lookout Mtn
  • Chattanooga La Quinta by Wyndham Chattanooga - Lookout Mtn Hotel
  • Hotel La Quinta by Wyndham Chattanooga - Lookout Mtn
  • La Quinta by Wyndham Chattanooga - Lookout Mtn Chattanooga
  • La Quinta Inn Suites Chattanooga Lookout Mtn
  • Quinta Wyndham Lookout Mtn
  • La Quinta Inn Suites Chattanooga Lookout Mtn
  • La Quinta by Wyndham Chattanooga Lookout Mtn

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9 AM to 10 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.