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Quality Inn & Suites

2.5 star property
Hotel near Ruby Falls, connected to a shopping center in Chattanooga

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Front of property
Indoor pool
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Parking included

Explore the area

Map
3540 Cummings Highway, Chattanooga, TN, 37419
  • Ruby Falls
    ‪4 min drive‬
  • Raccoon Mountain Caverns
    ‪5 min drive‬
  • Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chattanooga

Lookout Valley stay.Your stay at this Lookout Valley hotel places you within 3 miles (5 km) of Ruby Falls and Tennessee River. Also, Raccoon Mountain Caverns is within 3 miles (5 km) and Cravens House is within 6 miles (10 km).

What's nearby

  • Ruby Falls - 4 min drive - 2.5 miles
  • Raccoon Mountain Caverns - 5 min drive - 2.4 miles
  • Lookout Mountain Incline Railway - 6 min drive - 3.8 miles
  • Chattanooga Convention Center - 7 min drive - 5.1 miles
  • Tennessee Aquarium - 8 min drive - 5.9 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 28 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪The Tap House & Empyreal Brewing Co. - ‬5 min drive
  • ‪Taco Bell - ‬8 min walk
  • ‪Taco Bell - ‬6 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Quality Inn & Suites

Hotel near Ruby Falls, connected to a shopping center in Chattanooga
A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Free breakfast is served daily. An indoor pool, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Quality Inn & Suites. Free self parking is available.

Smoking is allowed in designated areas at this Chattanooga hotel.

  • 1 building
  • 71 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Quality Inn & Suites offers 71 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers and hair dryers.

This Chattanooga hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided daily.

Languages

English, Spanish

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 9:00 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Baymont Inn Chattanooga
Baymont Inn Hotel Chattanooga
Baymont Inn Chattanooga Hotel
Baymont Chattanooga
Quality Inn Chattanooga
Quality Chattanooga
Quality Inn & Suites Hotel
Quality Inn & Suites Chattanooga
Quality Inn & Suites Hotel Chattanooga

Frequently asked questions

How close is Quality Inn & Suites to the airport?

Quality Inn & Suites is 17.5 mi (28-min drive) away from the Chattanooga Metropolitan Airport (CHA) airport, the closest popular airport to the property.

How much does it cost to stay at Quality Inn & Suites?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Jun 7, 2025 start from $85.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Quality Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Quality Inn & Suites.

Does Quality Inn & Suites offer free breakfast?

Quality Inn & Suites offers free buffet breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.

Is there a casino at Quality Inn & Suites?

No, there is no casino at this hotel.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Quality Inn & Suites?

This hotel offers free self parking.

Does Quality Inn & Suites have a pool?

Quality Inn & Suites features an indoor pool. Guests can enjoy pool access from 9:00 AM to 11 PM.

Does Quality Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Quality Inn & Suites to downtown Chattanooga?

Quality Inn & Suites is 0.7 mi away from Tiftonia.

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 191 out of 969 reviews
Rating 8 - Good. 273 out of 969 reviews
Rating 6 - Okay. 215 out of 969 reviews
Rating 4 - Poor. 138 out of 969 reviews
Rating 2 - Terrible. 152 out of 969 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Catherine

Stayed 1 night in Mar 2025

6/10 Okay

Catherine

Traveled with family and small children
Disliked: Property conditions & facilities
The faucet handle fell off when we turned on the water, the carpet had many stains, the walls were patched but not painted. Mainly poorly maintained.

2/10 Terrible

Suzanne

Stayed 1 night in Feb 2025

6/10 Okay

Kim

Traveled with family and small children
Liked: Cleanliness, staff & service
The hotel was pretty nice for the price. Yea there was a few cosmetic things like paint peeling here and there but no biggie, it was clean the room was clean. The beds were a little hard and stiff but works ok for a night. The main reason we picked the hotel was for the indoor pool but for an indoor pool it was still a little too cool for us. The pool room was a but chilly and the water wasnt really warm, the kids loved it but for us adults it wasnt warm enough lol. They did have a small breakfast buffet that was included, consisted of waffles, scrambled eggs and sausage, biscuits and gravy and a few fruit and yogurt items and cereal, along with juice and coffee. Over all it was a decent place and would stay again.
Stayed 1 night in Feb 2025

6/10 Okay

Patricia

Traveled with partner
Liked: Staff & service
Bedspread had spots on it. TV remote the back cover was broke. The low table - the drawer was broke and sitting crooked. Lamp on the table had missing pieces. Furniture was in poor condition.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Naomi

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very dirty and poorly unkept. Bathroom and walls had poop stains…

6/10 Okay

Alioska

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Avette

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Omg

It had bugs and we was itching all night the sheets was dirty
Stayed 1 night in Jan 2025

4/10 Poor

Joseph

Liked: Cleanliness, property conditions & facilities, room comfort

Reservation ixup

The reservation was screwed up. Hotel said reservation was for Saturday, checkout Sunday. Front desk was unable to assist, but did connect with Expedia who indicated they would resolve.
Stayed 1 night in Dec 2024

6/10 Okay

Connie

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was a little outdated inside and needed repairs. In our room above the window, the ceiling was coming loose and the wall in the bathroom needed to be repaired also. We got a suite and we liked it. It’s just an older hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephani

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024

6/10 Okay

Randy

Traveled with family
Need to clean the floors and do some general maintenance
Stayed 3 nights in Dec 2024

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Sheryal

Stayed 1 night in Nov 2024

8/10 Good

Brenda

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Needs major updates

The Lobby and breakfast areas were great. They were very clean and we felt comfortable eating there. Past that was run down. On the way to the pool, there was what I assume was a hole in the wall covered by a box that was ducktaped to the wall. The pool house was actually quite chilly and the water was lukewarm, so not super enjoyable. The beds in our room were clean but VERY firm. A few pieces of furniture had seen better days and there were plenty of stains on the carpet. The bathroom portion of our room looked renovated, but past that, it wasn't too great. Overall, this hotel has seen better days. Serious renovations past the lobby would make a huge difference. The staff was wonderful, though.
Stayed 1 night in Nov 2024

10/10 Excellent

JOHN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms and staff were nice. My only issue was the pillow cases and towels smelled bad, soured.
Stayed 1 night in Nov 2024

10/10 Excellent

Odinaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

COCKROACHES

Very displeased with my stay. First the pull out couch and mattress looked like it was picked up off the street. Needless to say i didnt allow my son to sleep on it. Second, the conforter that he was given had a big orange stain on it. Third there where live cockroaches in the room with us. It was disgusting. I slep for a few hours and then checked out at 11pm. Will not stay here again.
Stayed 1 night in Nov 2024

4/10 Poor

Cindy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty and the bathroom was worse.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Jane

Traveled with family
Liked: Cleanliness
The room was clean. It's obvious it's an older hotel. The carpet next to the tile was shaggy. The walls had been patched, but in need of paint.
Stayed 2 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024