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Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

3-star property
434 Chestnut St, Chattanooga, TN 1-855-201-7819
4.2 out of 5
Very good!
See all 22 travelocity Reviews

"Staff was pleasant and friendly. My room was nice, it was very clean and modestly priced for the area. Somewhat surprisingly, I had difficulty accessi ... " More

By a verified traveler on Wed 24 Aug 2022

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Hotel Description

3-star hotel near Tennessee Aquarium

Downtown Chattanooga stay

With a stay at this Downtown Chattanooga hotel, you'll be steps from Chattanooga Regional History Museum and Jack's Alley. Tennessee Aquarium and Creative Discovery Museum are also within half a mile (1 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and laundry facilities and concierge services are also offered.

Standard Room, 2 Queen Beds, Accessible (Mobil, Roll Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$117* Per night/room Feb 6 - Feb 7

Standard Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible (Comm)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

Everyone (14) Couples (2) Family (4)
4 out of 5
Staff was pleasant and friendly. My room was nice, it was very clean and modestly priced for the area. Somewhat surprisingly, I had difficulty accessing the hotel's Wi-Fi system and needed help from the front desk to access the system. Similarly, the guest computers in the Lobby did not operate, upon inquiring, a staff member stated that they had been waiting for 3/4 months for a "corporate" person to arrive and set up the guest computers?

Posted by on Aug 24, 2022

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3 out of 5

Posted by , from Springfield on Jan 23, 2022

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2 out of 5
Honestly Have no words to describe.

Posted by on Dec 13, 2021

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Comment from Hotel Management

Jan 25, 2022 by Orlando M.

Thank you Emily for taking the time to reach out and communicating your concerns. On behalf of our Holiday Inn & Suites team in Downtown Chattanooga, I would like to reconcile for the inconvenience. I truly understand your concern because I have been where you are. We are remorseful for any lack of comfort this may have caused you during your stay. We work hard to give all of our guests a great experience, and we want to keep improving. We would love the chance to serve you again and do our best to provide exceptional service at our hotel. I will address this issue with our team and work to provide solutions and elevate our performance. We hope to earn your business in the future. Thank you again for bringing this to our attention and thank you for staying with us.

4 out of 5
This property was in an excellent location to enjoy downtown.

Posted by on Nov 23, 2021

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4 out of 5
Not huge fans of being required to use valet parking. Breakfast buffet was fantastic and the room was very nice.

Posted by on Jun 2, 2021

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5 out of 5

Posted by on May 5, 2021

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4 out of 5
We liked the location, restaurants nearby, walkability of venues in the area. Also liked the COVID19 precautions that were in place.

Posted by on Apr 27, 2021

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5 out of 5
Daniel was awesome

Posted by on Apr 5, 2021

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2 out of 5

Posted by on Feb 22, 2021

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3 out of 5
Accommodations were nice. However, checkin took over 30 minutes. The line was out the door and only 1 person was working. Also, we had our do not disturb sign out and housekeeping still knocked on the door before checkout time.

Posted by on Jul 1, 2020

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About the Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel

Location 434 Chestnut St, Chattanooga, TN 37402

Property Features

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel. You'll have access to the health club at a partner property. Parking is available for a fee. This 3-star Chattanooga hotel is smoke free.

  • 139 guestrooms or units
  • 7 levels
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Holiday Inn Hotel & Suites Chattanooga Downtown, an IHG Hotel offers 139 accommodations with MP3 docking stations and safes. 40-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and toothbrushes and toothpaste. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Rodizio Grill - This steakhouse specializes in Brazilian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 15.00 per person (approximately)
  • Valet parking fee: USD 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Chattanooga Downtown
  • Holiday Inn Hotel Chattanooga Downtown
  • Holiday Inn Chattanooga Downtown
  • Hotel Holiday Inn Hotel & Suites Chattanooga Downtown
  • Holiday Inn Hotel & Suites Chattanooga Downtown Chattanooga
  • Holiday Inn Hotel Suites Chattanooga Downtown
  • Holiday Inn Hotel
  • Holiday Inn
  • Holiday Chattanooga Downtown
  • Holiday Inn Hotel Suites Chattanooga Downtown

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.