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By a verified traveler on Sun 10 Apr 2022

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Hotel Description

3-star hotel near Hamilton Place Mall

Twin Brook stay

With a stay at this Twin Brook hotel, you'll be within half a mile (1 km) of Hamilton Place Mall and 6 miles (10 km) of Tennessee Valley Railroad Museum. Chattanooga Zoo and University of Tennessee at Chattanooga are within 12 miles (20 km).

Renovated in 2019

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a terrace, and a grocery/convenience store are also offered.

Free WiFi, microwaves

Featuring conveniences like microwaves and coffee/tea makers, the 109 guestrooms also offer free WiFi and TVs with cable channels. Hair dryers, phones, and ironing boards are also available. Housekeeping is available on request.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$97* Per night/room May 25 - May 26

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Queen Bed, Accessible (Hearing One Bedroom)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Mobility/Hearing Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sonesta Select Chattanooga Hamilton Place ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta Select Chattanooga Hamilton Place

Everyone (4) Couples (5) Family (2)
4 out of 5
Internet was not great

Posted by on Apr 10, 2022

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Comment from Hotel Management

Apr 10, 2022 by JEC

We do apologize about the internet. We are investigating a upgrade solution at this time.

5 out of 5
We lov3d everything. It was wonderful and we will be back!!!

Posted by on Jan 15, 2022

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Comment from Hotel Management

Jan 29, 2022 by KBSonesta

Dear Elizabeth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Kevin Butler General Manager

3 out of 5
The tub could have been cleaned a little better along with the vacuuming of the room could have been done a lot better. I enjoyed that it was near the mall.

Posted by on Oct 27, 2021

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5 out of 5
No breakfast option in lobby price needs to be lowered if not available

Posted by on Oct 9, 2021

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5 out of 5

Posted by on Sep 24, 2021

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3 out of 5
The pictures of property were mid-leading on the outside and parts of the inside (old and rundown).We would have drove by it if we hadn’t already had reservations. The entrance we went through smelled like smoke & cigars. However the room was very clean, updated and well decorated, We had a flashing light in room going off all night. When we went down for breakfast it was in a little, no windows room and it was a very week breakfast display. We went to McDonald’s instead. One more thought, the room actually ranks up there with some of the higher end hotels we have stayed in our travels.

Posted by on Aug 22, 2019

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5 out of 5
Just stayed over night, didn't have breakfast, was meeting family for breakfast, we would choose coming here again.

Posted by on Aug 13, 2019

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4 out of 5
Far too close to the interstate, so noise was at a higher level than I find acceptable. Was not aware that Courtyard by Marriott facilities did not have a complimentary breakfast.

Posted by on Jul 23, 2018

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1 out of 5

Terrible Service

Pros: Not much.
Cons: Service
Location: Lots of shopping and restaurants.
My wife and I recently stayed at the Courtyard by Mariott I75 in Chattanooga. The service was terrible. The second night when we returned to the motel, our cards would not let us in. Our room was towards the rear of the motel, so we had parked in the back, and were trying to get in the rear door. We had to walk the whole way around the motel in freezing weather to the front door to get in. I told the desk clerk about the problem, she apologized and rekeyed the two cards. The next night the same problem. Again we trek to the front in freezing weather. To say the least, I was mad. This night there was a different clerk on duty. I believe his name was Troy. He was a smart aleck and seemed to find it funny that I was mad about the keys not working. He tried to tell me that it must have been an accident, and that sometimes the keys have their magnetic strip compromised. Both keys, two nights in a row, that’s some accident. Since he was being obnoxious about the problem, I asked to speak with a manager. He said that none were there. I asked him to call one, and he said he couldn’t do it. After some arguing, he pulled out a notebook, called a number, which I could hear went to a recording. He said that no manager was available. I seriously doubt that he made a legitimate call. I then asked him to have a manager contact me before I checked out. That never happened. Other problems we encountered: Trash was not emptied from the trash cans. Soap, shampoo, etc. was

Posted by , from Hoover on Jan 8, 2016

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Comment from Hotel Management

Jan 12, 2016 by Guest Services

Thank you for sharing your feedback regarding your stay. As you can see from prior reviews, this is not the impression we want to leave with our guests. A manager would be happy to discuss the situation further with you at your convenience. I am so sorry that we did not meet your expectations, and hope you may reconsider staying with us the next time your travels bring you to Chattanooga.

4 out of 5

Nice comfortabl room.

We had a nice clean room. The bed was extremely comfortable, like sleeping on a cloud.

Posted by , from orlando, fl on Aug 26, 2015

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About the Sonesta Select Chattanooga Hamilton Place

Location 2210 Bams Dr, Chattanooga, TN 37421

Renovations + Closures

The following facilities will be closed during the winter:

  • Swimming pool

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Bar/lounge
  • Restaurant

The following facilities are closed on Friday and Saturday:

  • Restaurant
  • Bar/lounge

Property Features

Sonesta Select Chattanooga Hamilton Place offers its guests a fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 528 square feet (48 square meters). A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sonesta Select Chattanooga Hamilton Place. Self parking is free. A complete renovation of Sonesta Select Chattanooga Hamilton Place was completed in 2019. Smoking is allowed in designated areas at this 3-star Chattanooga hotel.

  • 1 building
  • 109 guestrooms or units
  • 2 levels
  • 528 sq ft of conference space
  • 48 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Microwave in a common area
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sonesta Select Chattanooga Hamilton Place offers 109 accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and phones. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • Bathrooms are partially open
  • HD television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Accessible bathroom
  • Handrails in stairways
  • Wheelchairs available on site
  • In-room accessibility
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Pool hoist on site

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 15 lbs)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: USD 4 for adults and USD 4 for children (approximately)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Chattanooga I-75
  • Courtyard Hotel Chattanooga I-75
  • Courtyard Chattanooga I-75 Hotel
  • Courtyard Chattanooga Hamilton Place Hotel
  • Courtyard Hamilton Place Hotel
  • Courtyard Chattanooga Hamilton Place
  • Courtyard Hamilton Place
  • Courtyard by Marriott Chattanooga at Hamilton Place
  • Courtyard Chattanooga at Hamilton Place
  • Sonesta Select Chattanooga Hamilton Place Hotel
  • Sonesta Select Chattanooga Hamilton Place Chattanooga
  • Sonesta Select Chattanooga Hamilton Place Hotel Chattanooga

You should know

  • The seasonal pool will open April 01 and close September 15.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.