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4.1 out of 5

"Smelled a little musky " More

By a verified traveler on Tue 13 Dec 2022

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Hotel Description

3-star hotel near Tennessee Aquarium

Heart of Chattanooga

A stay at this Downtown Chattanooga hotel places you steps from Chattanooga Convention Center and within a 5-minute walk of Siskin Museum of Religious Artifacts. Coker Tire Museum and Chattanooga Market are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free buffet breakfast each morning.

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobil Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105* Per night/room Feb 7 - Feb 8

Suite, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Suite, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Two Bedroom Suite, 1 Queen Bed and 2 Double Beds

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Everyone (11) Couples (2) Business (1) Family (8)
5 out of 5
Smelled a little musky

Posted by on Dec 13, 2022

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Comment from Hotel Management

Dec 13, 2022 by Jackson Lappin - General Manager

Thank you for the feedback, and the 5 stars! We will make sure to address that smell before you come back next time!

5 out of 5

Posted by , from HAUGEN on Jun 22, 2022

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4 out of 5

Posted by on Apr 30, 2022

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4 out of 5
Stayed three nights.

Posted by on Mar 18, 2022

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Comment from Hotel Management

Mar 19, 2022 by Jackson Lappin - Assistant General Manager

We are very glad to see that you enjoyed your stay at our hotel! We look forward to serving you again in the future!

3 out of 5
Staff were very nice. Hotel is very run down. Most guests were not wearing masks.

Posted by on Jan 23, 2022

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Comment from Hotel Management

Jan 23, 2022 by Jackson Lappin - Assistant General Manager

Thank you for taking the time to provide feedback about your experience at our hotel. We are glad to see that our excellent staff was able to help make your stay great! We hope to get a chance to serve you again in the future!

4 out of 5
Great place!

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jun 23, 2021 by Victoria

We are glad you enjoyed your stay!

4 out of 5
I really like the way the suites were set up, very spacious. The one draw back was the limited time for the pool, such a pain!

Posted by on Apr 3, 2021

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Comment from Hotel Management

Apr 3, 2021 by Victoria

Thank you for your feedback! We hope you come back and see us.

3 out of 5
The great parts are : the gym, breakfast, hot tub, fully equipped room, free laundry, & fireplaces in the lobby. Also the night light on the blow dryer is cool. I didnt like the slow smoky elevators & i would of taken the stairs but they lead outside. The indoor pool was not warm. The tv would be better visible on the wall rather than on the stand. The website shows pride friendly & that interferes with my family values.

Posted by , from Alabama on Dec 28, 2020

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Comment from Hotel Management

Dec 29, 2020 by Victoria

Thank you for your feedback, and are glad you enjoyed our amenities! We welcome any and all guests at our hotel, we hope you come back and see us!

5 out of 5
Can’t wait to stay at these suites and sister hotels again. Everything was very clean and check in was easy. You did have to pay an additional $9 for parking but it was gated. All workers were very helpful and polite. Pool area was clean and full breakfast was included. Also they had a laundry room you could use at no charge.

Posted by , from Oklahoma on Jul 28, 2020

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Comment from Hotel Management

Jul 28, 2020 by Molly M

We are so glad that you enjoyed your stay with us and were able to use our amenities! We look forward to seeing you again in the future.

3 out of 5
Great parking, easy check in, friendly staff. Rooms were very clean however the tile floors need a thorough professional cleaning, and the carpets were disappointing. There was debris on the carpet everywhere I looked, and it stayed there the entire 20 hours of our visit. Bad first impression

Posted by , from Solon Ohio on Jul 6, 2020

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Comment from Hotel Management

Jul 6, 2020 by Shelby

We are so sorry that you were disappointed in our tile and carpet. We are always working hard to ensure that we have a safe, clean and comfortable environment for all of our guests. We hate to hear that you did not have this experience. We are taking your feedback seriously to work harder with our housekeeping staff to ensure these areas are clean. We hope you will be back to stay with us again, so we can show you how important your feedback is in our efforts to improve the hotel.

About the Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Location 1300 Carter St, Chattanooga, TN 37402

Property Features

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available. This 3-star Chattanooga hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pull-out sofa bed
  • Television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per day (maximum USD 75 per stay)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per day (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Chattanooga Downtown Convention Center
  • Staybridge Suites Convention Hotel Chattanooga Downtown Center
  • Staybridge Suites Chattanooga Downtown Convention Center Hotel
  • Staybridge Suites Chattanooga Downtown Convention Center

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.