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4.1 out of 5

"Pros - The hotel was within 1 mile of most of the downtown attractions. Parking was secure and convenient. The pool and jacuzzi were enjoyable. The br ... " More

By a verified traveler on Sun 31 Dec 2023

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Hotel Description

3-star hotel near Chattanooga Convention Center

Heart of Chattanooga

A stay at this Downtown Chattanooga hotel places you within half a mile (1 km) of Chattanooga Convention Center and 2 miles (3 km) of Tennessee Aquarium. Siskin Museum of Religious Artifacts and Coker Tire Museum are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free buffet breakfast each morning.

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Accessible Tub)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$98* Per night/room Mar 31 - Apr 1

Suite, 1 King Bed, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Suite, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Everyone (13) Couples (2) Family (9)
5 out of 5

Posted by on Mar 8, 2024

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4 out of 5
Pros - The hotel was within 1 mile of most of the downtown attractions. Parking was secure and convenient. The pool and jacuzzi were enjoyable. The breakfast was good with a number of hot items. The price was right. Cons - There was only one desk person on duty which made the checkin and checkout times longer than necessary. Towels were in short supply in the gym and the pool areas. More towels requested repeatedly without results.

Posted by on Dec 31, 2023

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1 out of 5

Posted by , from Memphis on Aug 19, 2023

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2 out of 5
This property is very old and outdated. The bed was terribly uncomfortable and the furniture was very worn. There was feces on the bottom portion of the toilet and a full bag of garbage that set by the elevators for 2 days.

Posted by on Jun 30, 2023

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Comment from Hotel Management

Jul 25, 2023 by Jackson Lappin - General Manager

Thank you for your feedback. I understand your criticism of our general property condition and appreciate your honesty. I can happily inform you, however, that we are in the early stages of a major renovation. Your specific issues will be addressed promptly, and we hope you are willing to give us another chance to serve you in the future to demonstrate that your unsatisfactory stay was an exception!

5 out of 5

Posted by on May 27, 2023

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Comment from Hotel Management

Jun 19, 2023 by Jackson Lappin - General Manager

Thank you for the great feedback! We look forward to serving you again soon.

5 out of 5
Smelled a little musky

Posted by on Dec 13, 2022

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Comment from Hotel Management

Dec 13, 2022 by Jackson Lappin - General Manager

Thank you for the feedback, and the 5 stars! We will make sure to address that smell before you come back next time!

5 out of 5

Posted by on Dec 3, 2022

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5 out of 5

Posted by , from HAUGEN on Jun 22, 2022

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4 out of 5

Posted by on Apr 30, 2022

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4 out of 5
Stayed three nights.

Posted by on Mar 18, 2022

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Comment from Hotel Management

Mar 19, 2022 by Jackson Lappin - Assistant General Manager

We are very glad to see that you enjoyed your stay at our hotel! We look forward to serving you again in the future!

About the Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel

Location 1300 Carter St, Chattanooga, TN 37402

Property Features

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 240 square feet (22 square meters) and includes conference space. The business-friendly Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel also features barbecue grills, a picnic area, and a fireplace in the lobby. For a fee, parking is available. This 3-star Chattanooga hotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Kitchenette
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Staybridge Suites Chattanooga Downtown - Convention Center, an IHG Hotel offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium digital channels. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pull-out sofa bed
  • Television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 9.00 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Chattanooga Downtown Convention Center
  • Staybridge Suites Convention Hotel Chattanooga Downtown Center
  • Staybridge Suites Chattanooga Downtown Convention Center Hotel
  • Staybridge Suites Chattanooga Downtown Convention Center

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.