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4.1 out of 5

"Can’t wait to stay at these suites and sister hotels again. Everything was very clean and check in was easy. You did have to pay an additional $9 for ... " More

By a verified traveler on Tue 28 Jul 2020

Hotel Description

3-star aparthotel near Tennessee Aquarium

Heart of Chattanooga

At this Downtown Chattanooga aparthotel, you'll be steps from Chattanooga Convention Center and within a 15-minute walk of Tivoli Theatre. Tennessee Aquarium and Chattanooga Riverfront are also within 2 miles (3 km).

Free breakfast

This aparthotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free buffet breakfast.

Free WiFi, kitchens

The 124 apartments feature well-equipped kitchens with refrigerators and microwaves, as well as free WiFi and TVs with digital channels. Other amenities include sofa beds, DVD players, and coffee/tea makers.

Suite, 1 Bedroom, Non Smoking, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio Suite, 1 Queen Bed, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Bedrooms, Non Smoking, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Standard Suite, Kitchen

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Staybridge Suites Chattanooga Downtown - Convention Center ratings based on 26 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staybridge Suites Chattanooga Downtown - Convention Center

Everyone (8) Business (1) Couples (1) Family (3)
5 out of 5
Can’t wait to stay at these suites and sister hotels again. Everything was very clean and check in was easy. You did have to pay an additional $9 for parking but it was gated. All workers were very helpful and polite. Pool area was clean and full breakfast was included. Also they had a laundry room you could use at no charge.

Posted by , from Oklahoma on Jul 28, 2020

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Comment from Hotel Management

Jul 28, 2020 by Molly M

We are so glad that you enjoyed your stay with us and were able to use our amenities! We look forward to seeing you again in the future.

3 out of 5
Great parking, easy check in, friendly staff. Rooms were very clean however the tile floors need a thorough professional cleaning, and the carpets were disappointing. There was debris on the carpet everywhere I looked, and it stayed there the entire 20 hours of our visit. Bad first impression

Posted by , from Solon Ohio on Jul 6, 2020

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Comment from Hotel Management

Jul 6, 2020 by Shelby

We are so sorry that you were disappointed in our tile and carpet. We are always working hard to ensure that we have a safe, clean and comfortable environment for all of our guests. We hate to hear that you did not have this experience. We are taking your feedback seriously to work harder with our housekeeping staff to ensure these areas are clean. We hope you will be back to stay with us again, so we can show you how important your feedback is in our efforts to improve the hotel.

4 out of 5

Posted by on Jun 21, 2020

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Comment from Hotel Management

Jun 21, 2020 by Molly M

Thank you for staying with us!

5 out of 5

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 17, 2020 by GSM

Thank you for the wonderful rating on your review. We do thank you for staying with us. Please visit us again when you visit Chattanooga.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by GSM - Justin

Thank you for visiting us at the Staybridge Suites in downtown Chattanooga near the Convention Center. We are very thankful for your wonderful rating. Whenever you visit Chattanooga again, we hope that you choose to stay again with us.

2 out of 5
Water main broke and there was no water. I had a reservation and no one called to inform us. We had to drive another 30 minutes to get a room. It was already late and it was inconvenient.

Posted by , from Illinois on Sep 15, 2019

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Comment from Hotel Management

Sep 15, 2019 by Shelby

We apologize you weren't contacted before. We did try to contact all guests that had a valid phone number on their reservations. We are sorry that you didn't get a call and were forced to relocated to a property unaffected by the water main break in Downtown Chattanooga.

5 out of 5
Clean property. Quick check in. Staff was extremely helpful and polite

Posted by on May 4, 2019

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Comment from Hotel Management

May 4, 2019 by Molly M

We are so glad that you enjoyed your stay and had a great experience with our staff. We hope to see you again next time you are in Chattanooga.

5 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Shelby

Thanks for the feedback!

5 out of 5
Super friendly staff, the room was clean and neat, breakfast had some great options.

Posted by on Feb 16, 2019

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Comment from Hotel Management

Feb 19, 2019 by Shelby

Thank you for your awesome feedback! We are so glad that you enjoyed your stay!

5 out of 5
Convenient location! Easy access! Hotel staff was extremely nice and courteous!

Posted by on Jan 4, 2019

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Comment from Hotel Management

Jan 4, 2019 by Shelby

Thank you for the awesome feedback! We love hearing that you loved your stay!

About the Staybridge Suites Chattanooga Downtown - Convention Center

Location 1300 Carter St, Chattanooga, TN 37402

Property Features

Staybridge Suites Chattanooga Downtown - Convention Center offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Event space at this aparthotel measures 200 square feet (19 square meters) and includes a conference center. Tour/ticket assistance, barbecue grills, and multilingual staff are also featured at the business-friendly Staybridge Suites Chattanooga Downtown - Convention Center. Parking is available for a fee. This 3-star Chattanooga aparthotel is smoke free.

  • 124 guestrooms or units
  • 5 levels
  • 200 sq ft of conference space
  • 19 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Chattanooga Metropolitan Airport (CHA) (22.6 km / 14 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Staybridge Suites Chattanooga Downtown - Convention Center offers 124 air-conditioned accommodations with DVD players and safes. Televisions come with premium digital channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Chattanooga aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchen
  • Pull-out sofa bed
  • Television
  • Digital channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast. The aparthotel hosts a free manager's reception on select days.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75.00 per accommodation, per day (maximum USD 75 per stay)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast.The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 9.00 per night
  • Pet fee: USD 75.00 per accommodation, per day (maximum USD 75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Chattanooga Downtown Convention Center
  • Staybridge Suites Convention Hotel Chattanooga Downtown Center
  • Staybridge Suites Chattanooga Downtown Convention Center Hotel
  • Staybridge Suites Chattanooga Downtown Convention Center

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.