Comfort Inn & Suites Hamilton Place

2.5 star property
Hotel near Hamilton Place Mall in Chattanooga

Choose dates to view prices

Photo gallery for Comfort Inn & Suites Hamilton Place

Free daily full breakfast
Premium bedding, desk, blackout drapes, iron/ironing board
Suite, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board
Premium bedding, desk, blackout drapes, iron/ironing board
Seasonal outdoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
2341 Shallowford Village Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪14 min walk‬
  • Place, Hickory Valley Golf Club
    ‪17 min walk‬
  • Place, Regal Hamilton Place
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪5 min drive‬

Room options

Suite, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Chattanooga

Hamilton Place stay.Your stay at this Hamilton Place hotel places you within 3 miles (5 km) of Hamilton Place Mall and Silverdale Confederate Cemetery. Amazon.com Fulfillment Center and Tennessee Valley Railroad Museum are also within 6 miles (10 km).

What's nearby

  • Hamilton Place Mall - 14 min walk - 0.8 miles
  • Hickory Valley Golf Club - 17 min walk - 0.9 miles
  • Regal Hamilton Place - 2 min drive - 1.3 miles
  • Ruby Falls - 16 min drive - 16.1 miles
  • Tennessee Aquarium - 17 min drive - 16.1 miles

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 6 min drive

Restaurants

  • ‪Cracker Barrel - ‬2 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Drake’s - ‬14 min walk
  • ‪Forbidden City - ‬16 min walk
  • ‪Tropical Smoothie Cafe - ‬11 min walk

About this property

Comfort Inn & Suites Hamilton Place

Hotel near Hamilton Place Mall in Chattanooga
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Comfort Inn & Suites Hamilton Place also features a seasonal outdoor pool, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
  • 76 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
Comfort Inn & Suites Hamilton Place offers 76 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Hamilton Place Mall
Comfort Inn Hamilton Place Mall
Comfort Inn Chattanooga
Comfort Chattanooga

Frequently asked questions

How close is Comfort Inn & Suites Hamilton Place to the airport?

Comfort Inn & Suites Hamilton Place is 4.2 mi (6-min drive) away from the Chattanooga Metropolitan Airport (CHA) airport, the closest popular airport to the property.

Does Comfort Inn & Suites Hamilton Place have an airport shuttle?

Airport shuttle services are not available at Comfort Inn & Suites Hamilton Place.

Does Comfort Inn & Suites Hamilton Place offer free breakfast?

Comfort Inn & Suites Hamilton Place offers free full breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Comfort Inn & Suites Hamilton Place?

No, there is no casino at this hotel.

What time is check-in at Comfort Inn & Suites Hamilton Place?

Check-in start time: 3 PM; Check-in end time: 3 AM.

Is there free parking at Comfort Inn & Suites Hamilton Place?

This hotel offers free self parking.

Does Comfort Inn & Suites Hamilton Place have a pool?

Comfort Inn & Suites Hamilton Place features a seasonal outdoor pool.

Does Comfort Inn & Suites Hamilton Place have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn & Suites Hamilton Place to downtown Chattanooga?

Comfort Inn & Suites Hamilton Place is 8.6 mi away from Chattanooga.

Comfort Inn & Suites Hamilton Place Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 828 reviews
Rating 8 - Good. 281 out of 828 reviews
Rating 6 - Okay. 149 out of 828 reviews
Rating 4 - Poor. 91 out of 828 reviews
Rating 2 - Terrible. 75 out of 828 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

jorge

Stayed 1 night in Sep 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk managers were excellent, Chelsea and jet. And thank you
Stayed 1 night in Sep 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the best in a long time. All the staff was GREAT! My room was nice and clean, well maintained. I'll book again.
Stayed 3 nights in Sep 2025

10/10 Excellent

LaMar

Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

William

Traveled with family
Liked: Staff & service, room comfort

Confusing audit charge, otherwise acceptable

They didn't charge a security deposit, but the morning of checkout my card was charged an additional $82 and when we asked the front desk they said it was "part of an audit and would be credited back to the card" but didn't give any kind of time estimate or further explanation. The room felt damp the whole visit, but was otherwise clean and comfortable. Breakfast had a meat and egg option, waffle maker, individually packaged juices and yogurts, muffins, bread, and bagels as well as fresh fruit and hot and cold cereal options. No option for non-dairy milk. The pool was closed because it had flooded. We had to have key cards replaced and remagnetized multiple times because they stopped working on our door after a few swipes. Otherwise, staff was friendly and helpful.
Stayed 2 nights in Sep 2025

2/10 Terrible

destiny

Disliked: Cleanliness, staff & service
So for starters when I first arrived there was a dirty shirt from someone else on the chair in the room. Then they kept deactivated my key cards every day. Never cleaned the room or replaced towels unless I had to tell the staff to do so. My card that was on file got charged for a drink that I didn’t even buy. Even though the desk clerk was given another card to charge they still charged the main card. The desk clerk still charged both cards. Then when was asked about the transaction the other desk clerk had an attitude. My whole entire experience was very much horrible from start to finish. I won’t ever stay at this specific hotel ever again.
Stayed 4 nights in Aug 2025

8/10 Good

Minal

Liked: Staff & service, property conditions & facilities
Wife
Stayed 1 night in Aug 2025

8/10 Good

Alex

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Cheryl

Business traveler
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Charles

Stayed 2 nights in Aug 2025

10/10 Excellent

Antoinette

Stayed 1 night in Jul 2025

2/10 Terrible

Deena

Stayed 1 night in Jul 2025

6/10 Okay

Ron, Vicksburg

Traveled with family
Disliked: Property conditions & facilities
To start the clerk had a Soviet socialist pin on. As veteran not happy about doing business that supports socialism. Second the property had musky smell. Not dirty but like it stays wet. Second it doesn’t look like it has been updated since the it was built. The carpet in the room was worn and had a horrible patch job. I don’t believe it is worth the $100+ a night rate.
Stayed 1 night in Jul 2025

6/10 Okay

Marcin

Liked: Staff & service, property conditions & facilities
Bugs were found in my bed. I had to get a new room.
Stayed 1 night in Jul 2025

4/10 Poor

Lara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Unimpressed

In need of lot of repairs. The beds felt like straight mattress springs. They were so uncomfortable. The breakfast was sufficient.
Stayed 1 night in Jul 2025

8/10 Good

Lynda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room staff was friendly and accomadating
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

I work at a hotel so the front desk is the most important experience and the front desk clerk really was such a wonderful lady, she opened her arms to this hotel with a huge smile ,just was trying to get away and really enjoyed myself and will definitely stay again
Stayed 1 night in Jul 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Allegra

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
In the room we were initially given, one of the bed frames was broken so severely that when my 40 lb 5 year old sat on the foot of the bed it very nearly touched the floor. The staff member at the front desk was very helpful and quickly moved us to another room. It was in its own state of disrepair (pictures attached) but at least the beds were sleepable. The pool was relatively clean and the area around the hotel had a lot to offer but I felt that the room was overpriced for the overall condition of the property
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Needed refresh

Stayed 1 night in Jul 2025

10/10 Excellent

Josie

Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Black Mold!

The bthrm had black mold, dripped all night. Room poor condition, peeling paint, smell, not enough pillows. We needed it just for 1 night so it served purpose but would not stay there again. Not worth the fee!
Stayed 1 night in Jun 2025

2/10 Terrible

Tyler

Disliked: Staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A KNIFE SHOWED UP IN OUR ROOM WHILE WE WERE OUT.

The lady at the desk was very nice. The hotel is in terrible shape. Wall paper everywhere is bubbled up and falling off. The carpet in the hallways is so old and rolling up everywhere. The breakfast was not good. Also the space for the breakfast is too tight. You can't get to anything if there are just a few people in there. The ceiling in the shower looked moldy with some paint trying to cover it up. The carpet in the room was sticky and felt slightly damp. The air condtitioner was awful. Stayed hot the whole time. But here is the kicker. On my last night there, we came back to the room from being out and there was a knife on the bathroom counter. I have no idea where it came from. It wasnt ours and it wasnt there when we went out. We decided it was time to go ahead and check out that night instead of the next morning. I showed a picture of it to the lady at the desk but she seemed new and didn't know what to do. I definitely will stay somewhere else next time. I tried to upload a picture of the knife but it won't let me.
Stayed 3 nights in Jun 2025