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4.3 out of 5

"We were extremely disappointed that the pool was closed for renovations. We specifically booked a hotel with an indoor pool so our kids could swim. Ot ... " More

By a verified traveler on Mon 23 May 2022

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Hotel Description

3-star hotel near Chattanooga Riverfront

Heart of Chattanooga

With a stay at this Downtown Chattanooga hotel, you'll be well placed to visit Chattanooga Riverfront and Tennessee Aquarium, both within half a mile (1 km). Creative Discovery Museum and Chattanooga Regional History Museum are also within half a mile (1 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$123* Per night/room Aug 28 - Aug 29

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hilton Garden Inn Chattanooga Downtown ratings based on 22 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Chattanooga Downtown

Everyone (7) Couples (3) Family (4)
5 out of 5
We were extremely disappointed that the pool was closed for renovations. We specifically booked a hotel with an indoor pool so our kids could swim. Other than that, the staff and room was nice.

Posted by on May 23, 2022

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4 out of 5
The Staff was friendly, funny and wanted to help you. The bartender for Happy Hour was the BEST. She regaled us with personal stories. Even offered us her parking spot to make doubly sure our items left in the car were safe. Chris the onsite fella that checked us in was great. The Man that was there as the caretaker or maintenance fella was super friendly and even asked if he could help us as we brought things into our room. Just a really great experience with the people. It did suck that the pool and hot tub was being redone....but good to see they are reinvesting in that property. If we end up back in Chattanooga we will be returning to that hotel!

Posted by , from Oakland on Mar 11, 2022

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4 out of 5

Posted by on Dec 19, 2021

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5 out of 5
Property was very convenient. Nice place to stay and well maintained

Posted by on Jul 25, 2021

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1 out of 5

Posted by on May 9, 2021

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4 out of 5

Posted by on May 3, 2021

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5 out of 5

Posted by on May 2, 2021

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3 out of 5
It was nice and clean, i didnt like it cost me $18 to park my car for iver night and $10.95 for a ok breakfast.

Posted by on Mar 24, 2021

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5 out of 5
I really like the location, just a few blocks from the river!

Posted by on Dec 7, 2020

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Comment from Hotel Management

Dec 7, 2020 by Chris - AGM

Thanks so much for taking the time to leave us a review! We're glad you enjoyed you stay and look forward to hosting you again.

5 out of 5

Posted by on Sep 28, 2020

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Comment from Hotel Management

Nov 19, 2020 by Chris - AGM

We're so glad you enjoyed your stay & thanks so much for taking the time to leave us a review!

About the Hilton Garden Inn Chattanooga Downtown

Location 311 Chestnut St, Chattanooga, TN 37402

Property Features

Hilton Garden Inn Chattanooga Downtown offers its guests an indoor pool and a 24-hour fitness center. There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 2522 square feet (227 square meters). The business-friendly Hilton Garden Inn Chattanooga Downtown also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. A free area shuttle within .05 mi is available. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3-star Chattanooga hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2522 sq ft of conference space
  • 227 sq m of conference space
  • Built in 2001
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within .05 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Garden Inn Chattanooga Downtown offers 94 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 36-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 9:00 AM to 11 AM.

Seasons Local Fare - This restaurant specializes in southern cuisine and serves dinner only.

Pavilion Lounge - Onsite lobby lounge. Open select days.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 for adults and USD 6.95 for children (approximately)
  • Uncovered self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 18.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Chattanooga Downtown
  • Hilton Garden Inn Hotel Chattanooga Downtown
  • Chattanooga Hilton Garden Inn
  • Hilton Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel
  • Hilton Chattanooga Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel
  • Hilton Garden Inn Chattanooga Downtown Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.