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Hilton Garden Inn Chattanooga Downtown

3-star property
311 Chestnut St, Chattanooga, TN 1-855-201-7819

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4.4 out of 5
Excellent!
See all 12 Travelocity Reviews

"The pool is incredibly tiny. Only fits about 7-10 people. If that. " More

By a verified traveler on Fri 10 Jan 2020

Points Of Interest

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Hotel Description

3-star hotel near Chattanooga Riverfront

Heart of Chattanooga

At this Downtown Chattanooga hotel, you'll be well placed to visit Chattanooga Riverfront and Tennessee Aquarium, both within a 5-minute walk. Also, Tivoli Theatre is within half a mile (1 km) and Chattanooga Convention Center is within 2 miles (3 km).

Free area shuttle

This hotel features an indoor pool, a 24-hour fitness center, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A free area shuttle is offered as well.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and microwaves, the 94 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include room service, premium bedding, and coffee/tea makers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$118* Per night/room Apr 10 - Apr 11

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hilton Garden Inn Chattanooga Downtown ratings based on 12 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Garden Inn Chattanooga Downtown

Everyone (2) Family (1)
4 out of 5
The pool is incredibly tiny. Only fits about 7-10 people. If that.

Posted by on Jan 10, 2020

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5 out of 5
The person at check-in was super friendly! There was another guest in the lobby creating a scene and the staff handled it with great dignity.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 13, 2019 by Lauren

Thank you for your feedback! We love to hear positive things about our staff and your experience.

4 out of 5

Posted by on Mar 3, 2019

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5 out of 5

Really nice, great staff!

Just loved it!! The staff was really nice and went above and beyond to make sure we had a great stay. The room was nice as well. When I come here again I will stay at this hotel again!

Posted by on Apr 15, 2017

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5 out of 5

This hotel was really convenient

Pros: Close restaurants, Free Internet, Quiet
The location of the hotel made walking everywhere downtown so easy. The rooms were really clean, great water pressure, has microwave and mini fridge, I had a king sized bed which was huge, room was also very spacious, and the employees were all very helpful and courteous. I will definitely stay here the next time I'm in Chattanooga.

Posted by , from Tuscaloosa, AL, USA on Sep 7, 2012

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4 out of 5

Nice property

Pros: Close restaurants, Free Internet, Quiet
We chose this hotel because it is directly next to the Discovery Center for our kids (3 and 5) and because it had a pool. While the pool is small, they had fun and there is lots of natural light in there - sometimes hotel pools seem so dark. Location is great - close to electric bus and lots of restaurants. The room was nice with everything we needed. The pool was clean and the pool towels nice and big. The pool railing was 'repaired' with duct tape - hopefully this is temporary. No complaints - we would stay there again.

Posted by , from Tennessee on Aug 16, 2012

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2 out of 5

Sleepless night and unhelpful management

Pros: breakfast and breakfast staff
Cons: questionable cleanliness, noisy air conditioners, musty rooms
We stayed here in may and had what the front desk attendant called a "fluke"of a stay. Our room was musty and the air conditioning unit was so loud that it woke us up all night long. We also found toe nail clippings on the floor-quite a pile that my 2 year old promptly picked up- so gross! We were told to expect a certificate in the mail to make up for our stay and after not receiving it months later and following up with the hotel I find out that there is all new management there and no record of our promise. I am in the progress of following up with their corporate on this after finding out that the new local management never even looked into this for me and i am still waiting to hear back from corporate. I thought the Hilton brand would be more concerned with customer satisfaction. In the future we will stick to marriotts and sheratons. If you choose to stay here and anything goes wrong, don't expect the staff to make it up to you. I was promised something that i am now left begging for.

Posted by on Aug 10, 2011

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4 out of 5

this hotel was VERY convenient to all the sites of downtown chattanooga

Pros: Close restaurants, Quiet, starbucks in the lobby
the room was comfortable and up to date. the breakfast buffet was excellant food and the servers were very polite and professional, the pool was a little over-chlorinated but fun to jump in after all day on our feet.

Posted by , from atlanta on Feb 7, 2011

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5 out of 5

Great Stay

Great Location if you have kids. During your stay in Chattanooga at the Hilton Garden in you are able to take in a minor league baseball game, catch a movie at the IMAX, take the kids to the Creative Discovery Museum (very cute!!), take a horse and carriage ride, plus lots more, and great restaurants. The hotel needless to say is a great location and very very clean, great friendly staff and good morning buffet.

Posted by on Jul 29, 2009

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5 out of 5

Weekend Getaway

We just wanted something near the TN Aquarium, but got SO much more with this hotel! It was a weekend getaway that proved to be so relaxing, I can't wait to return again! The room included a beautiful view from a private covered balcony. But the biggest surprise was the in-room jacuzzi! Talk about unwinding completely! And not having to drive meant more time to explore the nearby attractions -- it is so easy to relax here. If I'd had more time, I'd have loved to stay longer. I highly recommend this place, especially if you just need to have a quick refresher away from home, for fun. I went back to work feeling like I'd been gone a week, thanks to a great staff who were always there to make the stay very enjoyable!

Posted by on Oct 12, 2007

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About the Hilton Garden Inn Chattanooga Downtown

Location 311 Chestnut St, Chattanooga, TN 37402

Property Features

Hilton Garden Inn Chattanooga Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 2522 square feet (227 square meters). The business-friendly Hilton Garden Inn Chattanooga Downtown also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. A free area shuttle within .05 mi is available. For a fee, parking is available. This 3-star Chattanooga hotel is smoke free.

  • 1 building
  • 94 guestrooms or units
  • 6 levels
  • 2522 sq ft of conference space
  • 227 sq m of conference space
  • Built in 2001
  • Dining venue
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.) (205 km / 127.4 mi)
  • Property shuttles: Free area shuttle within .05 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Garden Inn Chattanooga Downtown offers 94 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 36-inch LCD televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Seasons Local Fare - This restaurant specializes in southern cuisine and serves breakfast only.

Pavilion Lounge - Onsite lobby lounge.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Minimum check-in age is: 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • 24-hour check-in
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.95 per person (approximately)
  • Self parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Chattanooga Downtown
  • Hilton Garden Inn Hotel Chattanooga Downtown
  • Chattanooga Hilton Garden Inn
  • Hilton Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel
  • Hilton Chattanooga Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel
  • Hilton Garden Inn Chattanooga Downtown Chattanooga
  • Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga

You should know

  • Pool access available from 7 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.