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"For the price it was very good. Front desk was very nice. It was a big room . " More

By a verified traveler on Sat 20 Jul 2019

Hotel Description

Hotel near Hamilton Place Mall in Chattanooga

Close to airport

You'll be within 2 miles (3 km) of Hamilton Place Mall and 9 miles (15 km) of Chattanooga Zoo with a stay here. McKenzie Arena and Tennessee Aquarium are within 12 miles (20 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's a health club on site, and a 24-hour front desk and a convenience store are also provided.

Kitchenettes, WiFi

The 77 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. TVs come with cable channels, and other amenities include WiFi and premium bedding. Weekly housekeeping is available.

Suite, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$97* Per night/room Oct 3 - Oct 4

Suite, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mainstay Suites Chattanooga ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mainstay Suites Chattanooga

Everyone (2)
4 out of 5
For the price it was very good. Front desk was very nice. It was a big room .

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 31, 2019 by d

In a time where understandably few individuals seem inclined to praise the pricing of any product or service, that you would salute both our value and our pricing is extremely appreciated.

2 out of 5

Posted by on Apr 28, 2019

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Comment from Hotel Management

May 3, 2019 by d

Thank you for your visit. I'm sorry that your recent experience with us didn't warrant a higher rating. If there is any specific feedback you can provide to help us improve, we welcome your comments.

4 out of 5
One of our room smelled like smoke they did give us a fan to put in there

Posted by on Mar 17, 2019

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Comment from Hotel Management

Mar 24, 2019 by d

We're sorry to hear about the smoke smell in your room, we are a 100% non smoking hotel, We will address this with the entire staff to see if this is a on going issue. Thank you for letting us know.

4 out of 5

Posted by on Mar 17, 2019

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Comment from Hotel Management

Apr 2, 2019 by D

Thank you for taking the time to leave us an online rating. We hope to see you again soon

4 out of 5

Great space for the price.

Pros: Free breakfast, Close restaurants, Free Internet, kitchenette
Cons: just a *little* noise due to thin walls.
First and foremost, the room was clean. Nothing special (as you would expect given the price), but no "ick factor". Dated, but clean and in good repair. That's my number one concern when looking for a decent place to stay at a fair price. The lobby was nice, and the staff was friendly. The kitchenette would be very convenient for multiple night stays.

Posted by on Sep 17, 2012

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4 out of 5

The staff was very friendly.

Pros: Close restaurants, Free Internet, Quiet, Free breakfast
The hotel was quiet and clean. The breakfast was adequate.

Posted by , from Virginia, USA on Aug 21, 2012

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3 out of 5

Convenient one night stop over

The room was small and dimly lit. It is good for a one or two night stay as long as you only use the room for sleeping

Posted by on Feb 9, 2011

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5 out of 5

Clean,Safe,Great deal

My husband stayed there for a yr and a half for work, Very clean, Almost felt like home. The service was great from the front desk to house keeping. No loud music or horse playing, Just a very nice place. The tuesday social is nice gives you a chance to meet new people. I must say the worst part of the stay was some of the rude guest that came in and out some people acted as if they were above the place yet they were staying there. Great price comfortable beds, clean and service wonderful. We will stay again if we are in the area....

Posted by on Jan 27, 2011

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4 out of 5

Great value

This was our second stay at this hotel. Great price for two queen beds & a pull out sofa, plus a full size fridge & kitchen amenities. Friendly, helpful staff. The only negative was a large group of teenagers staying there that were very loud in the hall until quite late. The room was very clean, we'll definitely stay here again!

Posted by on Jul 29, 2007

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4 out of 5

Fun time

Hotel was nice and staff was fairly accommodating. Some minor cleaning issues, but nothing that would stop me from staying at this hotel again. Loved the kitchenette feature--very helpful to thrifty travelers!

Posted by on Oct 16, 2006

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About the Mainstay Suites Chattanooga

Location 7030 Amin Dr, Chattanooga, TN 37421

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and a meeting room. A health club, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Mainstay Suites Chattanooga. Free self parking is available. You'll have access to the indoor pool and health club at a partner property. Smoking is allowed in designated areas at this Chattanooga hotel.

  • 1 building
  • 77 guestrooms or units
  • 3 levels
  • Built in 1998
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Grocery/convenience store
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Mainstay Suites Chattanooga offers 77 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Chattanooga hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

  • In-room kitchenette
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Nearby Activities

Recreational amenities at the hotel include a health club.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 2. per night
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mainstay Suites Chattanooga
  • Mainstay Suites Hotel Chattanooga
  • Mainstay Chattanooga
  • Mainstay Hotel Chattanooga
  • Mainstay Suites Chattanooga Hotel
  • Chattanooga Mainstay Suites
  • Mainstay Suites Chattanooga Hotel
  • Mainstay Suites Chattanooga Chattanooga
  • Mainstay Suites Chattanooga Hotel Chattanooga

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.