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"Worn but clean and quiet. Difficult to get to room from parking lot. " More

By a verified traveler on Sun 19 Jan 2020

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Hotel Description

Hotel near Hamilton Place Mall in Chattanooga

Twin Brook stay

Your stay at this Twin Brook hotel places you within 3 miles (5 km) of Hamilton Place Mall and Concord Golf Club. Tennessee Valley Railroad Museum and Brown Acres Golf Course are also within 6 miles (10 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling on business? Take advantage of the business center and free Internet in public areas. A picnic area, laundry facilities, and free newspapers are also on offer.

Soaking tubs, free WiFi

The soundproofed guestrooms offer free WiFi and free local calls. Other amenities include kitchens, deep soaking bathtubs, and LCD TVs with satellite channels.

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$56* Per night/room Jan 24 - Jan 25

Standard Room, Multiple Beds, Non Smoking, Kitchenette

Bed Count 2 King Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio 6 Chattanooga, TN - East ratings based on 23 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Studio 6 Chattanooga, TN - East

Everyone (13) Couples (1) Family (6)
1 out of 5
We had a major and terrible issue with the hotel...when we reached the hotel on 3/16 late night, they gave me a room that was not at all suitable for living ..it was full of cockroaches, extremely dirty, when I asked front desk to give me a different room, they told me, the hotel was full and no other room was available. Since it was late night and we had 2 kids and all nearby hotels were sold out, I had to stay in that horrible room...dirties room in my life, too many smoker outside the room and in the lobby and in the car parking lots...smokers were every where...parking was horrible, it would be full always and you don't find any parking, it was nightmare ..this is the first time we had such bad experience with the hotel....I would advise others to avoid this hotel as much as possible

Posted by on Mar 22, 2021

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1 out of 5
We stayed at the hotel last year it was good. But this year the bathroom door was falling off the hinges. The towel rack above the toilet was half hanging off the room smelled. The remote the the TV worked part of the time. We stayed 1 night and found another place to stay the next will never stay there again or tell anybody to stay there.

Posted by , from Florence, AL on Sep 8, 2020

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Comment from Hotel Management

Oct 14, 2020 by Brand Experience Team

Greetings Jennifer, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience Denise L. #Team6

4 out of 5
Worn but clean and quiet. Difficult to get to room from parking lot.

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 20, 2020 by General Manager

Thanks for your feedback! I’m pleased to hear that you had such an enjoyable stay at Studio 6 Chattanooga TN. Our team looks forward to providing you with exceptional service in the future. It’s our commitment to serve our guests to our best ability and hope to always exceed your expectations. We’ll see you soon.

1 out of 5
Property was littered with people who live there and appear very off putting to outsiders. Dirty lobby, handwritten sign taped poorly and torn on front door, very rude front desk person named Tom. Very inhospitable would never step foot here again!!

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 1, 2020 by General Manager

Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team

3 out of 5
I enjoyed the full size fridge being in the room and the queen sized beds instead of just doubles. No one came to check if we had trash or needed additional linen or towels. When I went to the front desk to inquire I was told that they only clean once a week and he reached behind his counter to give me towels. Even if you don't change linen daily there is no way those trash cans can handle a weeks worth of trash. My cans were overflowing the first day

Posted by on Aug 12, 2019

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Comment from Hotel Management

Sep 12, 2019 by Brand Experience Team

Hi Traveler, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Studio 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

4 out of 5
No 1 at the desk for a 3pm check in. Had to ring a buzzer a few times

Posted by on Jul 22, 2019

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Comment from Hotel Management

Sep 12, 2019 by Brand Experience Team

Hi Traveler, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.

2 out of 5
The ice machines were all not working or not found on the property, the air didn’t work, the other guests were outside partying and being loud all night and I had a 13 year old And a 2 year old who was hot and sleepless along with myself and my Mother. We stayed there cause it was close to our softball fields as we were in town for the World Series. I would not recommend this hotel!

Posted by , from Zanesville Ohio on Jul 14, 2019

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1 out of 5
It was ok. The staff was very rude. ..charged my card extra

Posted by on Jul 5, 2019

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Comment from Hotel Management

Jul 12, 2019 by Brand Experience Team

Hi Traveler, We are disappointed to learn that we fell short of your expectations. We take reports of poor customer service very seriously. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.

1 out of 5
I reserved a non smoking room. As soon as I opened the door it reeked if marijuana and smoke. Couldn’t even stay as they had no vacancies. Got a refund and left.

Posted by on Jun 15, 2019

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5 out of 5

Posted by on Apr 14, 2019

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About the Studio 6 Chattanooga, TN - East

Location 7324 Shallowford Rd, Chattanooga, TN 37421

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi and wired Internet are free in public spaces. You'll find a business center on site. The business-friendly Studio 6 Chattanooga, TN - East also features a vending machine, a picnic area, and complimentary newspapers in the lobby. Free self parking is available. Smoking is allowed in designated areas at this Chattanooga hotel.

  • 1 building
  • 68 guestrooms or units
  • 2 levels
  • Built in 1992
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Studio 6 Chattanooga, TN - East offers 68 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads. This Chattanooga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Renovation of all guestrooms was completed in September 2018.

  • In-room kitchen
  • Deep soaking tub
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Hydromassage showerhead
  • Local calls (free)
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 3:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 10.00 per pet, per night, plus a deposit of USD 75.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. This property affirms that it follows the cleaning and disinfection practices of Clean@6 (Motel 6).

  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow regional sanitization guidelines
  • Property follows a brand or regulatory agency's sanitization guidelines Clean@6 (Motel 6)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Cash deposit required
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 10.00 per pet, per night
  • Late check-in fee (amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Studio 6 Chattanooga Hotel
  • Quality Suites Hotel Chattanooga
  • Quality Suites Chattanooga Hotel
  • Quality Inn Chattanooga
  • Quality Hotel Chattanooga
  • Studio 6 Chattanooga
  • Studio 6 Chattanooga, Tn East
  • Studio 6 Chattanooga, TN - East Hotel
  • Studio 6 Chattanooga, TN - East Chattanooga
  • Studio 6 Chattanooga, TN - East Hotel Chattanooga

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.