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4.4 out of 5

"This hotel is in a great location. It was centrally located to all the major things to do in the city. The concierge, Andrew, was so helpful to us. H ... " More

By a verified traveler on Tue 22 May 2018

Hotel Description

4.5-star luxury hotel near The Freedom Trail

Heart of Boston

A stay at this Downtown Boston hotel places you steps from Orpheum Theater and a 5-minute walk from The Freedom Trail. Boston City Hall and Boston Common are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. Enjoy the free on-the-go breakfast each morning.

Comfy beds, flat-screen TVs

Boasting comforts like pillowtop beds and premium bedding, the 190 guestrooms also offer 24-hour room service and flat-screen TVs. Minibars, free newspapers, and in-room massages are also available.

Standard Room (Bed Type Selected At Check-In)

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$124* Per night/room Jan 1 - Jan 2

Suite, 1 King Bed (Penthouse Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed (Hub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (City Skyline)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (City Skyline)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Kimpton Nine Zero Hotel ratings based on 35 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Nine Zero Hotel

Everyone (11) Family (5)
5 out of 5
I liked the location of the hotel and the cleanliness. Staff was professional and welcoming. I thought the hotel was very compartmentalized in style and very dark and masculine. Expected a larger more grand lobby, restaurant, etc.

Posted by on Dec 9, 2019

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5 out of 5
Amazing hotel with wonderfully accommodating staff! Very clean, personalized welcome letters, spectacular views and right in the middle of everything. 10/10

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 28, 2019 by Ashley

Thank you for your feedback

5 out of 5
It’s in a great location to explore the city. The staff is super friendly, and will go above and beyond what’s expected to make your stay the best. The hotel is beautiful, but the wonderful staff made it so much better!

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Ashley

Thank you so much for your amazing feedback

5 out of 5
The location was perfect for my visit, and breakfast was great

Posted by on May 13, 2019

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Comment from Hotel Management

May 13, 2019 by Laura

Thank you Anonymous for your great feedback. Take care.

5 out of 5
valet parking and all staff were great--helpful and friendly. Loved the fresh croissants and continental breakfast. We would come back.

Posted by on Apr 12, 2019

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Comment from Hotel Management

Apr 13, 2019 by Laura

Thank you for giving us a lovely review. We are pleased that you were happy wit our customer service and amenities. Make sure to visit Boston again.

5 out of 5
Several staff members went out of their way to help me. Highly unusual and appreciated!

Posted by on Mar 29, 2019

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Comment from Hotel Management

Mar 31, 2019 by Laura

We care about all of our guest and want you to enjoy your time with us. I am pleased that you have experienced great customer service from our staff. Thank you for the perfect review and as always; please come back to Boston !

5 out of 5
Perfect setting and services. The only pain was really having to continuously pay for parking.

Posted by on Oct 15, 2018

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Comment from Hotel Management

Oct 16, 2018 by Guest Services

We are so glad to see you enjoyed your stay with us!

3 out of 5

Didn't live up to the 4 star rating

Pros: The location was convenient to all downtown points of interest.
Cons: See above.
Location: It is right across from the cemetery, down the street from the Commons and the State House. It is convenient to the Visitors Center.
When we booked the hotel we knew that part was under construction and they were revamping the kitchen. The restaurant was closed but you could still order warm meals through room service. The "grab and go" breakfasts were all sugar coated muffins, croissants, etc. when they could have easily served hard boiled eggs, yogurt, etc. We bought our breakfast foods at 7-ll and kept in our refrigerator in the room. The appetizers with the wine at social hour were nearly non-existent with one small plate for a room full of people. If you were not there within 5 minutes after they place it on the buffet, they were all gone. We never had any. Our bathroom shower door did not close properly and water ended up all over the bathroom floor every time we showered. We had to pile towels up against the door to keep it to a minimum. The water on the shower came out like a fire hose and there was no way to minimize it. We like water pressure, but this was ridiculous! We told the people at the front desk about the shower problems, but nothing was done. The air conditioning could be set at a temperature but never went off and on..........it ran continuously making the room freezing. We had to turn it off despite the fact that it was 90 degrees outside. I normally look at the positive side but this hotel did not meet our expectations, especially since it had such a high rating.

Posted by on Aug 7, 2018

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Comment from Hotel Management

Aug 9, 2018 by Guest Experience Team

Thank you for sharing your feedback. We'll be sure to review your remarks with our hotel team and apologize for any negative impressions you may have gotten.

4 out of 5

Great stay

Pros: Great staff and comfortable beds. Centrally located to all major city attractions.
Cons: Cleaner common areas, especially near the elevators.
Location: Near the wharf area, the North End, and the subway. Fenway Park was a few stops away on the subway.
This hotel is in a great location. It was centrally located to all the major things to do in the city. The concierge, Andrew, was so helpful to us. He confirmed our ground transportation and assisted us with our return plane reservations. The entire staff was very knowledgeable and extremely helpful. In addition, the hotel offered a delicious breakfast every morning, a coffee bar in the lobby, and a complimentary wine hour every evening. Also, the bed and pillows were super comfortable. The only thing I would like to see would be cleaner floors around the elevator. It was a little dusty. Overall, we enjoyed our stay and would not hesitate to go back.

Posted by , from Coral Springs, FL on May 22, 2018

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Comment from Hotel Management

May 24, 2018 by Guest Experience Team

Thank you for your recent stay and review, Jill. We'll be sure to share your feedback with our team.

5 out of 5

Great place to stay in Boston, MA

Pros: The staff was awesome.
Cons: I don't know. I never stayed at a hotel where you just enjoy yourself. we will do everything for you. From removing luggage from car to loading itup
Location: We were there for Neighbor daughter college graduation. went off Friday morning without a hitch. Beantown Pub a must stop in Boston.
The place was clean as a whistle. The staff went out of there way to make sure you had everything you needed.

Posted by , from Arnold, MD on May 20, 2018

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Comment from Hotel Management

May 24, 2018 by Guest Experience Team

We're delighted to have made your Boston experience truly fabulous.

About the Kimpton Nine Zero Hotel

Location 90 Tremont St, Boston, MA 02108

Property Features

Kimpton Nine Zero Hotel offers its guests a 24-hour fitness center and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. There's an onsite 24-hour business center. Event space at this hotel measures 2400 square feet (223 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Kimpton Nine Zero Hotel. You'll have access to the health club at a partner property. Parking is available for a fee. This 4.5-star Boston hotel is smoke free.

  • 190 guestrooms or units
  • 19 levels
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Parking

Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (5.8 km / 3.6 mi)
  • Train station: Boston South Station (1.5 km / 0.9 mi)
  • Metro station: Park St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Kimpton Nine Zero Hotel offers 190 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in January 2019.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM. The hotel hosts a free manager's reception daily.

Better Sorts Social Club - This cocktail bar specializes in local cuisine and serves breakfast and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

  • Free bicycles on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

  • Only service animals are allowed
  • Debit cards not accepted
  • Pets allowed (no fees)
  • Tax ID - C0014350351
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Nine Zero
  • Nine Hotel
  • Nine Zero
  • Nine Zero Boston
  • Nine Zero Hotel
  • Nine Zero Hotel Boston
  • Zero Nine
  • Kimpton Nine Zero Hotel Hotel
  • Kimpton Nine Zero Hotel Boston
  • Kimpton Nine Zero Hotel Hotel Boston
url importing https://www.travelocity.com/Boston-Hotels-Kimpton-Nine-Zero-Hotel.h867308-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.