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Comfort Suites Austin NW Lakeline

2.5 star property
Austin hotel in Pond Springs area

Choose dates to view prices

Photo gallery for Comfort Suites Austin NW Lakeline

Exterior
Lobby
Outdoor pool, sun loungers
Premium bedding, in-room safe, desk, soundproofing
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Room service
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
13681 N. US Hwy 183, Austin, TX, 78750
  • Austin Aquarium
    ‪10 min walk‬
  • Lakeline Mall
    ‪2 min drive‬
  • Lake Travis
    ‪12 min drive‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(34 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds

8.0 out of 10
Very good
(24 reviews)
  • 463 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible, Non Smoking

  • 463 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the neighborhood

Austin

Pond Springs stay.Your stay at this Pond Springs hotel places you within 2 miles (3 km) of Main Event Entertainment and Lakeline Mall. Brushy Creek Regional Trail and Round Rock Independent School District Athletic Complex are also within 6 miles (10 km).

What's nearby

  • Austin Aquarium - 10 min walk - 0.6 miles
  • Main Event Entertainment - 17 min walk - 0.9 miles
  • Lakeline Mall - 2 min drive - 1.7 miles
  • Arboretum at Great Hills Mall - 7 min drive - 6.8 miles
  • Lake Travis - 12 min drive - 8.1 miles

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪P. Terry's Burger Stand #14 - ‬12 min walk
  • ‪Pinballz Lake Creek - ‬8 min walk

About this property

Comfort Suites Austin NW Lakeline

Austin hotel in Pond Springs area
Comfort Suites Austin NW Lakeline offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

A 24-hour business center and a meeting room are available. Comfort Suites Austin NW Lakeline also features a complimentary children's club, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

This Austin hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • 41 sq m of conference space
  • Built in 2000
  • Continental breakfast (free)
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Comfort Suites Austin NW Lakeline offers 65 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property entrance

Orangewood Inn & Suites Midtown

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 2,500 reviews
$63 nightly
The price is $75
Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Family friendly

  • Free children's club
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Free children's club
  • Hot tub
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • LCD TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Comfort Suites Austin NW Lakeline.

Property is also known as

Comfort Suites Lakeline
Comfort Suites Lakeline Hotel
Comfort Suites Lakeline Hotel Northwest
Comfort Suites Northwest Lakeline
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin

Frequently asked questions

How close is Comfort Suites Austin NW Lakeline to the airport?

Comfort Suites Austin NW Lakeline is 24.3 mi (27-min drive) away from the Austin-Bergstrom Intl. Airport (AUS) airport, the closest popular airport to the property.

How much does it cost to stay at Comfort Suites Austin NW Lakeline?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Austin NW Lakeline on Jul 12, 2025 start from $99.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Comfort Suites Austin NW Lakeline have an airport shuttle?

Airport shuttle services are not available at Comfort Suites Austin NW Lakeline.

Does Comfort Suites Austin NW Lakeline offer free breakfast?

Comfort Suites Austin NW Lakeline offers free continental breakfast every day from 6:00 AM to 9:30 AM.

Is there a casino at Comfort Suites Austin NW Lakeline?

No, there is no casino at this hotel.

What time is check-in at Comfort Suites Austin NW Lakeline?

Check-in start time: 3 PM; Check-in end time: 11:00 PM.

Is there free parking at Comfort Suites Austin NW Lakeline?

This hotel offers free self parking.

Does Comfort Suites Austin NW Lakeline have a pool?

Comfort Suites Austin NW Lakeline features an outdoor pool.

Does Comfort Suites Austin NW Lakeline have a spa?

There are no spa services available at this hotel.

How close is Comfort Suites Austin NW Lakeline to downtown Austin?

Comfort Suites Austin NW Lakeline is 13.3 mi away from Austin.

Comfort Suites Austin NW Lakeline Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 449 out of 1005 reviews
Rating 8 - Good. 281 out of 1005 reviews
Rating 6 - Okay. 111 out of 1005 reviews
Rating 4 - Poor. 72 out of 1005 reviews
Rating 2 - Terrible. 92 out of 1005 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Veronica

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Im giving this property a 2 because when I asked for room service they did come to my room. The luggage dolly was filthy, the hallway carpets were stained and the room carpets also had stains. The elevator sounded very unsafe and like it was in need of maintenance. The biggest issue we had was the bed bugs we found. I will not be staying at this location again.
Stayed 4 nights in Mar 2025

4/10 Poor

Tracey

Disliked: Cleanliness, property conditions & facilities

Should have made a different choice.

The room was mediocre at best. The hot tub was NASTY - pool as well. Very poor upkeep. Elevator was broken for about half of our trip and the hallways smelled as though someone was smoking a joint for the entire time we were there. Do NOT recommend
Stayed 3 nights in Mar 2025

6/10 Okay

Rafael, Oceanside

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, the hotel itself had a musty/dirty smell in the lobby’s and on the way to the rooms. Elevator going down from the third floor didn’t work. The room itself was not horrible. A little dirty but the linen appeared clean with ample pillows. The toilet and shower were dirty on arrival and had not been cleaned. A/C was noisy. Good spot to rest your head for a night but u wouldn’t stay here for more than a day.
Stayed 1 night in Mar 2025

2/10 Terrible

Brad

Disliked: Cleanliness, property conditions & facilities
The room smelled terrible, like mold/mildew. The carpet was wet when I got in there. The bathroom floor had what looked like puke by the toilet. I soaked a rag with hot water to get it to come up. The shower was incredibly dirty and the bathroom door's outer layer was peeling off and should be inspected for mold/mildew and replaced. The spout for the tub was loose with a bunch of cracked caulk around it to cover for poor installation. The toilet would keep running until I took the top off to fix that. Elevator stopped working the morning of my check out but that got fixed within a couple hours. A sports team was staying there and they made a lot of noise in the hallways past midnight. For paying hotel prices I at least expect the room to be clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort

Roach

Roach on the breakfast counter
Stayed 3 nights in Mar 2025

2/10 Terrible

Kara

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Terrible Hotel

Absolutely terrible service. I called when I booked because I knew our check in would be after check in hours. The person I spoke with said it would not be an issue. I get there after driving hours with an infant and they cancelled my room because we didn’t check in on time. The man at the front desk would do nothing to help me. I was also charged a nights stay. The Laquita down the road was amazing, got me an a room right away. Will NEVER book a Comfort Inn again.
Stayed 4 nights in Mar 2025

6/10 Okay

Thelma, Houston

Stayed 2 nights in Mar 2025

4/10 Poor

Stephen

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Michael, Valley Glen

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel roomwas disgusting, Expedia was great. Toilet handle was very loose, phone didn't work and the bed was wet. Film festival weekend so no other room available. Given sheets and told to use sofa bed. Disgusting, filthy, mattress was stained and rust. Covered with what appeared to be rat feces! I showed pictures to night clerk and we left the hotel. Comfort Suites only refunded one of the two nights efen though we didn't stay. It took three weeks and Expedia's intervention after they saw the photos to get a full refund. A filthy hotel room is bad enough but to avoid a full refund is inexcusable.
Stayed 2 nights in Mar 2025

6/10 Okay

Deonna

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Shalimar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Kelli

Traveled with family
Liked: Amenities, property conditions & facilities
Nice n clean
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

David, Southlake

Disliked: Cleanliness, staff & service, property conditions & facilities
While room was "ok" in terms of cleanliness the common areas, outdoor areas and entey was dirty, unkept and very tired. Staff was very inattentive and didnt communicate well. Would not stay again.
Stayed 1 night in Feb 2025

2/10 Terrible

Melissa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They have so many BEDBUGS. My family and I weren't even there for 5 minutes and the BEDBUGS were crawling on the white sheets. Needless to say we left immediately. I asked for my $129 back and I havent seen anything yet. I would love to leave a good review but i dont have one. I highly recommend Holiday Inn Express!!!
Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
I felt safe staying at this hotel and it was quiet and comfortable. I was surprised that it was so close to another hotel where I had a horrible experience and really felt unsafe. Thank you for the experience
Stayed 1 night in Feb 2025

4/10 Poor

Lonnitra

Disliked: Cleanliness, staff & service, property conditions & facilities

Wayyyyyy too many issues

When I arrived in the parking lot, the clerk in the lobby was very courteous and gave me a key. The first key went to a room that was infested with roaches around the fridge. I went back to the desk and they gave a 2nd key, which that room also had roaches and the toilet seat was broken. I took that key back and they gave me another key for a room that had a stench, the thermostat didn't work, the hot water ran cold, and by the time I tried to get some sleep I was woken by the sound of key swiping in my door to which i later found out that they had given a key to another patron for the room i was in. The desk called to apologize but then acknowledged that they had no record of giving me the key to that room and asked me for all of my info that I previously checked in with. The next morning they served a continental breakfast which wasn't appetizing and when I returned to the room, I could not get back in because my key was deactivated. I went back down to get that fixed and now there was a different clerk who questioned if i was even a patron.
Stayed 2 nights in Feb 2025

8/10 Good

Bradley

Stayed 1 night in Feb 2025

10/10 Excellent

Sukassa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great. It was clean. The staff could have been friendlier. Everyone I encountered was never smiling.
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2-Night Stay

It’s an older hotel so there are old smells. They still have carpet. Which explains a lot. It was clean, The elevator was scary. And the laundry room needs an update with new appliances. I was told “they may or may not work”. Breakfast was consistent, the eggs were suspicious. Overall solid stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities
It was a basic hotel, could tell it was aged a bit but overall was good. Safe, convenient, free breakfast.
Stayed 4 nights in Jan 2025

6/10 Okay

JEFF

Stayed 2 nights in Feb 2025

10/10 Excellent

KATIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

take 2

For the price and location it was great. The beds were VERY comfortable. Hotel was clean. Breakfast was good, staff was friendly.
Stayed 1 night in Feb 2025

2/10 Terrible

Raidel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, a/c and heater are broken
Stayed 1 night in Jan 2025

10/10 Excellent

Sean

Stayed 1 night in Jan 2025