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Comfort Suites Austin NW Lakeline

2.5-star property
13681 N. US Hwy 183, Austin, TX 1-855-201-7819
4.1 out of 5
Very good!
See all 12 travelocity Reviews

"Itwas what we expected it to be " More

By a verified traveler on Tue 04 Jan 2022

Points Of Interest

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Hotel Description

Enjoy the outdoor pool at this Austin hotel

In suburbs

You'll find Main Event Entertainment and Lakeline Mall within 2 miles (3 km) of this hotel. Also, Round Rock Independent School District Athletic Complex is within 3 miles (5 km) and Brushy Creek Regional Trail is within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Enjoy the spa tub and free perks like continental breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a snack bar/deli are also on offer.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$92* Per night/room Apr 9 - Apr 10

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Comfort Suites Austin NW Lakeline ratings based on 12 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Suites Austin NW Lakeline

Everyone (8) Family (5)
4 out of 5

Posted by , from SUNNYVALE on Jun 13, 2022

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Comment from Hotel Management

Sep 11, 2022 by Manager

Hello JOHANNES,On behalf of our entire staff thank you for staying with us and for rating your stay.

4 out of 5
Itwas what we expected it to be

Posted by on Jan 4, 2022

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Comment from Hotel Management

Jan 5, 2022 by Manager

Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We are always looking for ways to improve upon the guest experience so thank you for sharing.

2 out of 5
I didn’t like that they won’t clean your room each day. I also couldn’t get any face towels (washing machine was broken). Also, they only had cereal and waffles for breakfast. I would have liked some other choices.

Posted by , from MISSOURI CITY on Sep 7, 2021

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Comment from Hotel Management

Sep 8, 2021 by Manager

I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hotel and services.

5 out of 5
Comfortable bed, clean room. Covid 19 makes breakfast options limited but adequate although not like it use to be. Did not use other amenities

Posted by on Jul 27, 2021

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Comment from Hotel Management

Jul 27, 2021 by Manager

It is really heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4 out of 5

Posted by on Sep 14, 2020

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Comment from Hotel Management

Sep 16, 2020 by Fenil Patel

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We hope to see you again soon!

5 out of 5

Posted by on Feb 26, 2020

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5 out of 5
Well organized and clean and staff was hospitable Really enjoyed pleasant stay

Posted by on Oct 15, 2019

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Comment from Hotel Management

Oct 15, 2019 by Svetlana Dimitrova

Dear Guest, Thank you for choosing to stay at the Comfort Suites NW Lakeline. We appreciate your kind comments about your stay and hope you're planning your next trip to us! Sincerely, Svetlana Dimitrova General Manager

2 out of 5

Posted by on Mar 28, 2019

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4 out of 5
comfortable, easy, great breakfasts. Thanks! reviews that won't accept my comments may cause me to be less kind.

Posted by on May 22, 2018

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Comment from Hotel Management

May 22, 2018 by Angelica Rodriguez-Front Office Manager

Dear Valued Guest, Thank you very much for the positive feedback during your stay at the Comfort Suites NW Lakeline. It was our pleasure to have you as our guest. Therefore, we hope to see you again soon!

5 out of 5
Very clean, friendly, and helpful. We had a nice stay.

Posted by on Apr 11, 2018

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Comment from Hotel Management

Apr 11, 2018 by Angelica Rodriguez-Front Office Manager

Dear Valued Guest, Thank you very much for taking the time to review Comfort Suites NW Lakeline. We appreciate your kind comments about your stay and hope to see you again.

About the Comfort Suites Austin NW Lakeline

Location 13681 N. US Hwy 183, Austin, TX 78750

Property Features

Comfort Suites Austin NW Lakeline offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. A 24-hour business center and a meeting room are available. Event space at this hotel measures 440 square feet (41 square meters) and includes conference space. Comfort Suites Austin NW Lakeline also features a complimentary children's club, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Austin hotel is smoke free.

  • 1 building
  • 65 guestrooms or units
  • 3 levels
  • 440 sq ft of conference space
  • 41 sq m of conference space
  • Built in 2000
  • Continental breakfast (free)
  • Deli
  • Kid's club (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Austin NW Lakeline offers 65 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • Comfort Suites Lakeline
  • Comfort Suites Lakeline Hotel
  • Comfort Suites Lakeline Hotel Northwest
  • Comfort Suites Northwest Lakeline
  • Comfort Suites Nw Lakeline Hotel Austin
  • Comfort Suites NW Lakeline Hotel
  • Comfort Suites NW Lakeline Austin
  • Comfort Suites NW Lakeline
  • Comfort Suites Austin NW Lakeline Hotel
  • Comfort Suites Austin NW Lakeline Austin
  • Comfort Suites Austin NW Lakeline Hotel Austin

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Comfort Suites Austin NW Lakeline.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.