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4.6 out of 5

"We booked at the lastminute and received a room near the elevator and ice machine. Despite this, we did not hear much noise and we were able to sleep ... " More

By a verified traveler on Wed 28 Sep 2022

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Hotel Description

Hotel perfectly located for exploring Augusta

City center stay

At this Downtown Augusta hotel, you'll be within a 5-minute walk of Marion Hatcher Center and Augusta Museum of History. Gertrude Herbert Institute of Art and St. Paul's Episcopal Church are also within half a mile (1 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free perks include buffet breakfast, free self parking, and an area shuttle.

Standard Room, 1 King Bed, Accessible (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$94* Per night/room Dec 9 - Dec 10

Standard Room, 1 King Bed (Leisure)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Express Augusta Downtown, an IHG Hotel ratings based on 22 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Augusta Downtown, an IHG Hotel

Everyone (10) Couples (5) Family (9)
5 out of 5
We booked at the lastminute and received a room near the elevator and ice machine. Despite this, we did not hear much noise and we were able to sleep well. The refrigerator and freezer worked as expected. Planning to stay there again next time we are in town.

Posted by , from WAYLAND on Sep 28, 2022

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5 out of 5
Downtown, close to the venue I was attending.

Posted by on Dec 7, 2021

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Comment from Hotel Management

Dec 7, 2021 by Julia G

Hi Diana- Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as exploring the local area. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to meet your expectations. We look forward to welcoming you back to our hotel in the future.

1 out of 5

Posted by on Nov 5, 2021

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3 out of 5
REMODELING GOING ON. THE SIDEWALK OUTSIDE IS NOT SAFE. MY WIFE FELL AND HURT HER KNEE DUE TO LACK OF SAFE HANDICAP WALK UP

Posted by on May 26, 2021

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Comment from Hotel Management

May 26, 2021 by Julia G

Hello, Thank you for taking the time to leave us your review and feedback. We are greatly saddened that our hotel did not meet your expectation. Please know that feedback like yours goes into constantly retraining our staff to provide a better guest experience. We appreciate you choosing the Holiday Inn Express for your recent stay and wish you safe travels on your next endeavor!

5 out of 5
The girl who checked us in was very nice and polite. The hitel it self is not worth paying what they ask.. they are updating it so maybe down the road it will be better. The breakfast was great. They had a variety of hot food

Posted by on May 16, 2021

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Comment from Hotel Management

May 16, 2021 by Julia G

Hello , Thank you for choosing the Holiday Inn Express Augusta Downtown for your recent trip to Augusta! We appreciate you taking the time to leave us your review! We are so glad to hear you enjoyed your overall stay as well as your interactions with our staff. Thank you again for your time, we look forward to having you back on your next trip to Augusta GA

5 out of 5

Posted by on May 8, 2021

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Comment from Hotel Management

May 18, 2021 by Julia G

Thank you for choosing the Holiday Inn Express Augusta Downtown for your recent trip to Augusta! We appreciate you taking the time to leave us your excellent review! We are so glad to hear you enjoyed your stay and overall accommodations at the hotel. Thank you again for your time, we look forward to having you back on your next trip to Augusta GA.

5 out of 5
Very clean Very courteous

Posted by on May 1, 2021

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Comment from Hotel Management

May 2, 2021 by Julia G

Hello, Thank you for choosing the Holiday Inn Express Augusta Downtown for your recent trip to Augusta! We appreciate you taking the time to leave us your excellent review! We are so glad to hear you enjoyed your stay and overall accommodations at the hotel. Thank you again for your time, we look forward to having you back on your next trip to Augusta GA

5 out of 5
The staff was extremely helpful. The facility was nice and clean.

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 29, 2021 by Julia G

Thank you for taking the time to leave your perfect score! We are so glad you enjoyed your trip , as well as our amazing staff. We thank you for staying with us and look forward to having you back on your next trip to Augusta GA!

5 out of 5
Easy in and out access! Kyle was a rockstar at checkin and assisting with breakfast the next morning! We’ll stay here again!

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 21, 2021 by Julia G

Hello, Thank you for leaving us your perfect score! It was a pleasure to have you on your recent stay and we look forward to having you back on your next trip to Augusta GA!

5 out of 5
I loved how quiet it was. I was on vacation and needed a break from my normal routine. This location was perfect.

Posted by on Jan 16, 2020

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Comment from Hotel Management

Jan 28, 2020 by Deb

Thank you so much for sharing with us! We hope to see you back soon!

About the Holiday Inn Express Augusta Downtown, an IHG Hotel

Location 444 Broad St, Augusta, GA 30901

Property Features

Holiday Inn Express Augusta Downtown, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Augusta Downtown, an IHG Hotel. Self parking is free. This Augusta hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 6 levels
  • Built in 1965
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Augusta Downtown, an IHG Hotel offers 117 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers. This Augusta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property does not follow a brand or regulatory agency's sanitization guidelines
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Express Augusta East
  • Holiday Inn Express Augusta East
  • Holiday Inn Express Augusta East Hotel
  • Holiday Inn Express Augusta Downtown Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Holiday Inn Express Augusta Downtown, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.