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Very noisy furnace. Everything else was good. Appreciated the cookie and milk. Pretty pricy bar
Exceptional customer service everyone was so helpful
check in staff on Saturday night was rude and not very friendly. She tired to charge me for the room when I paid online. frustrating.
Boutique hotel with good restaurant onsite. Great location and friendly staff. The resort fee was a little high and we didn’t use any of the perks.
The location of the hotel in that area leaves a lot to be desired. It is located in a run down low incoming housing area and the area looked like a ghetto. The hotel itself is immaculate and beautifully maintained. Once you drive out of the garage - it is up in the air so to speak!
Situated in Englewood, this hotel is within 1 mi (2 km) of Inverness Business Park and Denver Tech Center. Park Meadows Mall and Fiddler's Green Amphitheatre are also within 3 mi (5 km). Dry Creek Station is 11 minutes by foot.
The road in was a little confusing and it was hard to get in and out of but otherwise the hotel was nice
We were very impressed with the pandemic protocol adherence. Service was very good. Excellent stay.
Our flight was cancelled due to weather, so I searched quickly to find a family friendly hotel. The staff was very friendly & helpful. I even received a text after I checked in asking if I needed anything. Room service was quick, hot & good. The pool & hot tub were closed for maintenance when we ...
Staff was helpful and property was well kept. Great place for a overnight stay.
Clean, contemporary throughout.. glad to see there was a pool, even in a downtown hotel. My 2 minor complaints were who cold the pool was and would have loved a hot tub! The gentleman who checked us in did great, he recommended a lovely day hike for us!
I enjoyed the area of the hotel. It’s not far from a lot of things. I also liked that they have balconies. What I disliked was the smell of the hotel. As soon as we walk into the lobby from outside or step outside our room door it smelled like a dirty bathroom, or porter potty. Not sure if they were ...
Being on the 6th floor was nice. I wish there was breakfast included.
The staff was very helpful and very friendly and wanted to help. We were very pleased with the value for or money.
Super clean, good breakfast considering the Covid-19 restrictions. Excellent service, clean room and spacious, very convenient to walk around the city or trails. No complains at all. We had a wonderful night there.
Colin is the best asset for this property,Professional, Knows his job!
This place was great to stay at with my wife I feel it is a place I will stay again with my kids too! Safe clean and very friendly. Private and laid back. Only negative is Wish we could have ate. And enjoyed The grill they have on hand but no one served us when we walked in and no one was around. ...
Clean property,rooms and staff every one was friendly
The room was very nice. The motel was clean and quiet. The breakfast was very good.
Very spacious room, super clean, like new, and very comfortable mattresses!
Everyone was very helpful. Offering cold water on a hot day to recommending restaurants that were open in the area. Seattle is very slow right now.
What we liked: location, location, location which is convenient to everything we needed to do in Seattle. In addition, we were grateful for Berhane the bellman and Redi at the front desk who went out of their way to be helpful to us and to try to minimize what we were unhappy about. What we were ...
On the lake; great staff, park next door; large rooms well-appointed; beautiful pool (indoor) and fitness center; good restaurant and bar; Only concern is limited TV unless you have Netflix. I have gotten great deals through Travelocity.
Great location, spacious room, cool decor, good coffee bar and cocktail lounge on site, free cocktails at happy hours
one of best I have ever experienced Seattle food is over priced, over hyped, and frankly not on the same level as Portland... but Hotel Andra is a classic and even a step above Heathman, Dossier and all that stuff in PDX....but more low key
Beautiful! Try the restaurant on the property. It’s called Sic Seven. It was amazing! And the view!!! Wow!!
It was heavenly! Very clean and quiet. I'm sure everyone complains about the parking cost......that would be my only complaint. :(
Beautiful, modern rooms with lots of amenities. Great location. Close to restaurants, shopping, and waterfront. Easy access to the freeway. Valet parking with courteous reception and valet staff. Spacious and welcoming lobby area with lots of cozy seating and fireplace.
The wonderfully kind man at the front desk. After a long day of traveling, Its important to remember kindness always wins out.
We had the most amazing time while staying at the Grand Hyatt. The staff knew we were celebrating our wedding anniversary and upgraded our room so we could enjoy a water view. We watched the most spectacular sunset from our room while sharing a complimentary bottle of wine that was from the hotel ...
Close to Space Needle, Museum of Pop Art, nice lobby, grocery store conveniently in front of building. Very comfortable beds.
345 am had some noisy neighbors, i mean LOUD. Called the desk after an hour with no answer.
The location worked very well for our needs. Very close to the needle and the city center. A little bit of a walk to pike market. There is a market right down the way so very useful. The room is spacious and it comes with a kitchen, but no stove or oven so no real cooking can be done. Also no garbage ...
We first arrived to our room to be disappointed in the cleanliness. But the manager Pearl made it right for us. She gave us adjoining rooms for a discounted price and felt so bad about our “first” impression. Our rooms were so very clean and stocked. The breakfast was good too considering the times ...
Loved the breakfast. There was a lot to choose from. The room was clean.
Service was excellent. Valet service was amazing. Front desk and housekeeping staff were friendly and helpful.
Heating and air were broken in the room. Mattress was cheep and worn. Bed Pillows were thin and cheep. This hotel is way over priced for what you get. I won’t stay here or in a Lowe’s hotel again. Do yourself a favor and do not stay here.
The on-site restaurant and bar were nice. The extra charges for all other amenities was frustrating after paying so much for a room. Even WiFi was not included in the nearly $500 for 1 night in the hotel.
Great hotel for the airport stay. The room was clean, the bed was comfy and most important it was quiet. We will stay here again
Staff was very nice and willing to take time to explain anything asked.
stayed for new years eve. a bit pricey but very nice rooms and staff
I liked how close it was to Vanderbilt and how close it was to major roadways.
Hotel room was clean and staff was courteous and helpful. I only stay one night and the wifi was not so good - it should be improved. There are renovations going as well.
Blanche and Marcus were great in helping me fix a problem I had with my reservation made through Travelocity. Rooms were neat and clean.
The breakfast was awesome! The rooms were nice and the hotel was perfect for our needs.
Quiet setting and the location was great for us. The staff were all friendly and very accommodating.
We enjoyed the bar area and the decor. Staff was very friendly and helpful
Loved the location (close to highway, excellent shopping and dining), cleanliness and friendly staff.
Staff was amazing! Top rate service and all around nice people.
Overall, a nice stay, but the bathrooms are extremely small making it difficult to enter and simply close the door. We had hoped for an indoor pool but no, pool is outdoors and it was closed for the season. Staff was pleasant but was spread too thing. Our waiter one evening was also the cook and ...
We like the convenience and the shuttles so we didnt have to drive anywhere. Only complaint was tiny bathroom with tiny toilet. I had to go to public bathroom downstairs. I am a big man.
was only there one night..was wonderful..lots of things to do, large pool and patio area. great "mixers party" at night and great breakfast
Very nice and clean hotel-best sleep I have ever had while in a hotel-comfortable bed! Quiet-and nice staff
Beautiful hotel. Very clean and the staff was very helpful. Within walking distance to 2nd Ave and Broadway.
It's a very beautiful and interesting property. Disappointing there is no pool and even though it's advertised massages are available i was unable to get one scheduled and found the concierge to be unhelpful in getting an appointment. The staff was accommodating with a room issue i had and were gracious ...
The staff was very friendly. We seemed to be missing some towels in the bathroom, but they restocked the towels when the maid service came to the room the next day.
Located in North Burnet, this apartment building is 0.3 mi (0.4 km) from The Domain and 1.6 mi (2.5 km) from St. David's North Austin Medical Center. J. J. Pickle Research Campus and Arboretum at Great Hills Mall are also within 3 mi (5 km). Kramer Station is 19 minutes by foot.
Located in East Riverside - Oltorf, this apartment building is within 3 mi (5 km) of Lady Bird Lake, South Congress Avenue, and Austin Convention Center. Sixth Street and Moody Theater are also within 3 mi (5 km).
Located in South Congress, this apartment building is within a 15-minute walk of South Congress Avenue and St. Edward's University. Lady Bird Lake is 2.8 mi (4.5 km) away.
Located in Downtown Austin, this apartment building is steps from Frost Bank Tower and Sixth Street. Lady Bird Lake and Austin Convention Center are also within 10 minutes. Downtown Station is only a 5-minute walk and Plaza Saltillo Station is 20 minutes.
The food was AMAZING!!! Fresh herbs...MAGNIFICENT!!! The rooms are a little dated, however, they are in the process of remodeling. The door to our room would not close all the way unless you let it slam shut. The refrigerator did not cook very well. I will definitely return though. Staff was very ...
Spa had lots of services however almost everything was booked for several weeks. Staff should notify guests upon check in or booking. Indoor pool/hot tub would be a nice touch.
Located in Stoneridge Place, this apartment building is 0.3 mi (0.5 km) from Barton Square Mall and within 3 mi (5 km) of Zilker Park and Lake Austin. Barton Springs Pool is 3 mi (4.8 km) away.
Situated in Austin, this apartment building is 1.2 mi (1.9 km) from South Congress Avenue and 2 mi (3.2 km) from St. Edward's University. Garrison Park is 2.1 mi (3.4 km) away.
Located in Bouldin, this apartment building is within a 15-minute walk of Long Center for the Performing Arts, Lady Bird Lake, and South Congress Avenue. Austin Convention Center and Sixth Street are also within 1 mi (2 km). Downtown Station is 25 minutes by foot and Austin Station is 27 minutes.
Great place,clean room.Great parking,very clean place.
When we arrived, the front desk staff were extremely friendly and very helpful. We checked into our room around 4pm to get ready for the ACL. We returned around 12:30am, we checked inside the mini fridge and noticed that there was food leftover from the previous guest. The next morning during checkout, ...
Freindly staff, nicely renovated rooms convenient location, and an overall good value.
I arrived around 6 pm and my room had not been cleaned yet. I had to wait about 30 minutes for the room to be ready. The staff did offer me free drinks and food at the bar while I waited.
Great price for a beautiful hotel. Also walking distance to everything we needed and more.
The location of the Bijou is handy for many activities especially in the Theater District and around Union Square. Unfortunately, we had a room on the street side where dozens of homeless hang out and make noise all through the night!
Double charge for room. Travelocity charge my credit card for room and the hotel charged my credit card. Still have not got money back. Will not use travelocity again or stay at villa Florence hotel again.
Pretty noisy at night. Beds are great. But had a hard time sleeping with the outfit noise
The room views were fantastic! We were on California Street, so the cable cars were noisy.
Very friendly and helpful staff, especially the front desk. When we were checking in their system was slow but they conversares with us and gave us tips on where to go in the city.
I thought the property was unique and fun and the location was fantastic for our outings in downtown. Was not great for Christmas with lobby bar closed and coffee bar not available. Otherwise, we had a great time and would recommend to others to stay there!
You shouldn't get a room on the courtyard side if you're trying to get to sleep at a reasonable time. Had kids yelling/screeching until 12:30 a.m. Plus, people playing shuffleboard until 12:30 a.m. plus making a lot of noise smacking the pucks, etc. I advised the hotel that they should lock up the ...
Superb staff, decor and rooms! Every detail was fun, clean and tailored to a lovely stay!
Location was good but the 1st room I had was very dark...they add a 29.00 a night amenity fee on top of an already expensive room...they did move me to a much nicer room after 3 nights...would bot stay there again
Everything was nice. We were given bus information that sent us on a wild goose chase for a bus that was not even running. It was very hot while we waited for something that never came. Ended up using Uber.
What was particularly impressive was the gentleman who came in place of the bellman who had not yet shown up for work at 4:15 am. He was a maintenance man, i believe, and after getting our luggage down from the room ensured that valet parking attendant get the car promptly, which had not yet happened. ...
The property is aesthetically pleasing and quiet. The staff is professional, knowledgeable, helpful and they give accurate directions. I would definitely recommend this hotel and stay there again.
Beautiful design. Wonderful lobby space surrounded by a garden.
Great location, quiet and clean, tasteful decor, easy access to shopping & restaurants, bath tubs very comfortable, and a very courteous staff.
Good beds and views and overall nice place but check in was horrible and we like having real plates/ cups and better quality food choices for room service.
The food was awful and horribly overpriced. I got a Cesar salad that had powdered Parmesan on lettuce. Powdered instead of sliced or grated. $22. A glass of iced tea that was also from powder $7. No refill even. The lobby and rooms were not very clean. Musty smell too.
Honestly, one of the best hotels I've stayed in hands down. would highly recommend staying here.
The rooms are very dim. There's very little light. The only place you can read the paper is in the bathroom. The concierge sent us to Benoit's which was awful---D-. The food was bland and not fresh. The only thing edible was the bread.
The Refinery is a great hotel in the perfect location! Very large room (we booked deluxe double) and within walking distance to Times Square, Broadway shows and Rockefeller Center.
We stayed in 4 different hotels over the course of our 7 day New York State vacation. This was hands down the best hotel we stayed at! Everything was phenomenal. From the room to the hotel staff. Me and my husband both were blown away by how much we enjoyed this hotel and how the staff went above ...
Love the location. The staff was very friendly and accommodating. The hotel rooms need to be updated. Pocket doors were noisy and difficult to slide. Faucets were old, not great water pressure
Overall the property was nice and the rooms were sufficient. However, I had NO hot water and was not able to shower properly while there. I was in town for a 70th birthday party and felt gross attending. Nicoe
The Lotte New York Palace is a wonderful luxury hotel quietly tucked behind St Patrick's Cathedral. The west side views on the upper floors are amazing! You look right down on Rockefeller Center and Radio City. The staff is very friendly and professional. I will definitely stay here again. The only ...
THe staff was helpful and accomodating. The location is excellent and great for getting around the city. The accommodations and service were as you would expect from the Mandarin Oriental company - top notch.
My recent stay at the Baccarat was the best hotel experience I have had compared to other 5 star hotels in the city.Not only did the hotel meet my expectations but in certain situations they were exceeded. The location is perfect,the hotel is absolutely beautiful and the personnel outstanding.I was ...
The hotel has a perfect location on both 5th Avenue & Central Park South. The experience was perfect
This hotel understands how to make you feel special. Their staff are respectful, gracious, and impeccably dressed. Rooms are clean, beautifully appointed, and luxurious. I loved the jetted tub, especially after walking for eight hours solid, and coming home exhausted with achy feet. Noticed I said ...
This hotel was amazing. The staff was very attentive and very kind to us. My wife even got a hug from Joe the door man when we left. Highly recommend.
Located in Midtown, this luxury hotel is within a 5-minute walk of Carnegie Hall and Central Park. Columbus Circle and 5th Avenue are also within 10 minutes. 5 Av.-53 St. Station and 57 St. - 7 Av Station are within a 5-minute walk.
The room was uncomfortable in terms of the sitting area in the room. In order to sit I had to sit on the bed.
Staff were all pleasant and the atmosphere was welcoming! Loved the look of the room and shower! The bar was very retro and bartender was personable. Would definitely recommend to friends and family.
Located in Midtown, this luxury hotel is within a 10-minute walk of The High Line Park and Chelsea Piers. Jacob K. Javits Convention Center and Chelsea Market are also within 1 mi (2 km). 23 St. Station (8th Av.) is 11 minutes by foot and 34th Street–Hudson Yards Station is 12 minutes.
We were told that the breakfast was free but when we went to the breakfast they charged us $61. We then paid for it with our Visa card and It was’nt until we were checking out of the hotel that we complained about this that they said the meal and charge we had paid for would not show up on our bill. ...
The location, very convenient off the highway or subway system. I had a terrible experience with the valet. It took 3 hours for them to pull my car around. There was no sense of urgency, as this was the day I was checking out and heading back to Boston. Based on my experience I will never stay at ...
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