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Hotel Hugo

Property class: 4.5
Family-friendly 4.5-star hotel near Chelsea Piers

Choose dates to view prices

Photo gallery for Hotel Hugo

A rooftop bar with a city skyline view, wooden deck, outdoor seating, and a bar area with stools.
A high-rise hotel lobby with a large seating area, a potted plant, and a city view through large windows.
The exterior of Hotel Hugo with a modern facade, large windows, and a welcoming entrance.
A cocktail on a wooden table with a city skyline and river in the background.
A reception area with a green wall, a reception desk, a sofa, and a bar area.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
525 Greenwich Street, New York, NY, 10013
  • Place, Hudson River Park
    ‪3 min walk‬
  • Place, New York University
    ‪10 min walk‬
  • Place, Washington Square Park
    ‪13 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪52 min drive‬

Room options

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a window with a city view, and a wooden wardrobe.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

A wooden desk with a red desk lamp, a white notepad, and a pen.

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(47 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room (Double Double)

A hotel room with a bed, a desk with a chair, a TV, and a painting on the wall.

Superior Room (Double Double)

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room (Double Double)

A hotel room with two beds, wooden headboards, a desk, and a large window with blinds.

Deluxe Double Room (Double Double)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room Non Smoking

A room with a large window, a desk, a chair, and a lamp.

Deluxe King Room Non Smoking

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Double Double

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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  • Free WiFi
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About the neighborhood

New York

Manhattan stay.Within a 15-minute walk of this Manhattan hotel, you'll find Hudson River Park and Washington Square Park. Whitney Museum of American Art and Brookfield Place are also within 2 miles (3 km).

What's nearby

  • Hudson River Park - 3 min walk - 0.2 miles
  • Spring Street Park - 5 min walk - 0.3 miles
  • New York University - 10 min walk - 0.6 miles
  • Washington Square Park - 13 min walk - 0.7 miles
  • 5th Avenue - 14 min walk - 0.8 miles

Getting around

  • Spring St. Station (Vandam St.) - 6 min walk
  • New York Christopher St. Station - 9 min walk
  • LaGuardia Airport (LGA) - 35 min drive

Restaurants

  • ‪Tauro Restaurant - ‬3 min walk
  • ‪Ear Inn - ‬1 min walk
  • ‪Sweetgreen - ‬2 min walk
  • ‪Adoro Lei - ‬3 min walk
  • ‪Westville Hudson - ‬2 min walk

About this property

Hotel Hugo

Family-friendly 4.5-star hotel near Chelsea Piers
Along with a restaurant, there's a coffee shop/cafe on site. You can unwind with a drink at one of the 3 bars/lounges. Event space at this hotel measures 500 square feet (46 square meters) and includes conference space. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the luxury Hotel Hugo. Parking is available for a fee.

This 4.5-star New York hotel is smoke free.

  • 122 guestrooms or units
  • 18 levels
  • 3 bars or lounges
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Childcare (surcharge)
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue
Hotel Hugo offers 122 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels, first-run movies, and pay movies.

Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • High chair

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 55 per day)
  • Self parking on site (USD 55 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: USD 18 to 26 per person
  • 3 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run movies
  • iPod dock
  • Pay movies

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 75.00 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Bicycle storage
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Nearby fitness center access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 18.00 to 26.00 per person
  • Self parking fee: USD 55 per day
  • Nearby parking fee: USD 55.00 per day (656 ft away)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Hugo
Hotel Hugo New York
Hugo Hotel
Hugo New York
Hotel Hugo Hotel
Hotel Hugo New York
Hotel Hugo Hotel New York

Frequently asked questions

How close is Hotel Hugo to the airport?

Hotel Hugo is 11.5 mi (35-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Hugo?

As of Sep 8, 2026, prices found for a 1-night stay for 2 adults at Hotel Hugo on Sep 13, 2026 start from $394, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Hugo have an airport shuttle?

Airport shuttle services are not available at Hotel Hugo.

How close is Hotel Hugo to the beach?

This hotel is 15 mi (41-min drive) from Coney Island Beach.

Does Hotel Hugo offer free breakfast?

Free breakfast isn’t provided at Hotel Hugo, but continental breakfast is offered for a fee of between USD 18.00 and 26.00 per person. It's available every day from 7 AM to 1:00 PM.

Is there a casino at Hotel Hugo?

No, there is no casino at this hotel, but Resorts World Casino (24-min drive) is nearby.

What time is check-in at Hotel Hugo?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hotel Hugo?

Free parking is not available at this hotel. Self parking is available for USD 55 per day.

Does Hotel Hugo have a pool?

Hotel Hugo does not have a pool.

Does Hotel Hugo have a restaurant?

Hotel Hugo is home to Felix Roasting Co., which features American cuisine, al fresco dining, and light fare.

Does Hotel Hugo have a spa?

There are no spa services available at this hotel.

How close is Hotel Hugo to downtown New York?

Hotel Hugo is 0.9 mi away from New York.

Hotel Hugo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 564 out of 1007 reviews
Rating 8 - Good. 217 out of 1007 reviews
Rating 6 - Okay. 117 out of 1007 reviews
Rating 4 - Poor. 61 out of 1007 reviews
Rating 2 - Terrible. 48 out of 1007 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Elaine Frances

Liked: Cleanliness, property conditions & facilities
I loved the area. The hotel was clean, bed were comfortable. I would recommend staying there.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the free coffee! Great hotel and friendly staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

cristian

Liked: Cleanliness, staff & service
Great place
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service
The bathroom is very spacious and clean.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Durairajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, air air condition, good view, convenient location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Nice rooms. Really enjoyed it
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were wonderful! The rooftop bars had amazing views. The double bed room was very large per NYC standards. Views on the Hudson from the room window. Great location, too!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Danielle

Liked: Cleanliness, property conditions & facilities
Friendly staff, clean room, cafe restaurant had great food.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for this hotel : close to the Hudson (5min walk) and 10’ to Springstreet for restaurants and shopping. The hotel has also a nice bar at the 19th floor and even a rooftop (with horrible noisy music) one floor ahead… the rooms are quite expensive but nicely decorated with excellent beds.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious, especially for nyc. We had a great stay and would stay there again when visiting the city.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and the entire hotel was very clean! The staff was very friendly and courteous.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service
Disliked: Amenities
I Enjoyed the free coffee and tea
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
We had the most wonderful stay and couldn’t fault the experience
Stayed 7 nights in Jan 2026
Verified review

6/10 Okay

lisa

Liked: Staff & service
Disliked: Cleanliness, amenities
Great location ! Took all day to clean the room each day , so not happy about that , when we finally got into our room first day there was leftover food in the fridge . The staff was very friendly , but not sure if I would stay there again
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities
Clean rooms and comfortable bed
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
It was a decent stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Gabriella

Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, lovely staff. We’ll use it again!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sydney

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly! Room was clean! Would stay again!
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Durairajah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying almost 17 days Nice boutique hotel feel. Definitely like. House keeping missing to cleanup certain days. Did not like.
Stayed 7 nights in May 2026
Verified review

6/10 Okay

Baharak

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was not the cleanest hotel for the price you are paying! Food was ok but super expensive for the quality ! Staff were friendly!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Denver

Liked: Cleanliness, staff & service, amenities
Hotel was amazing! Very friendly staff and amazing amenities with tons of great views!
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, amenities
great service great staff and location !!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel, location, and room. Would stay again!
Stayed 2 nights in Oct 2025